Arya Arkananta Resort & Spa Reviews
Arya Arkananta Resort & Spa
Gang puskesmas sayan2, Next to Moksa Restaurant, Jl. Banjar Penestanan Kaja No.77, Sayan, Kecamatan Ubud, Kabupaten, Gianyar, Bali, Province of Bali, 80571, IndonesiaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Arya Arkananta Resort & Spa Guest Reviews
4.5/5
Great
42 review
Verified reviewsLocation4.4
Amenities4.4
Service4.6
Cleanliness4.5
Filter by:
Sort by:
All reviews(42)
Positive reviews(26)
Reviews with photos/video(14)
Awesome stay(10)
Friendly owner(8)
Clean and tidy(7)
Awesome rooms(6)
Delicious breakfast(5)
Awesome amenities(2)
Negative reviews(2)
Guest User
Bungalow Gladag Suite
Stayed in May 2024
Couples
2 review
Very Good
Posted on Jun 17, 2024
Love it that it is surrounded by rice fields, nature lovers will love this place. However, not easy to find and cars will have to stop at pick up point and wait for a buggy to fetch you to the hotel. Best to prep for check in in day time where there's day light. More suited for couples who needs a quiet retreat. Not so for families as child facilities are limited.
Response from Property: Dear Guest,Thank you for your thoughtful review! We're thrilled that you loved the serene surroundings of rice fields, which truly offer a peaceful retreat for nature lovers. We do understand that the location can be a bit tricky to find, and we're happy to know that the buggy service helped in making your arrival more convenient. Your suggestion to check in during daylight is indeed great advice, and we appreciate you pointing out that our resort is ideal for couples seeking quiet and relaxation.We also acknowledge your comment about child facilities, and we will continue to evaluate how we can improve our services for families in the future. We hope to welcome you back soon for another peaceful escape.Best regards,Arya Arkananta Resort & SPA Team
Guest User
Bungalow Gladag Suite
Stayed in Dec 2023
Couples
4 review
Outstanding
Posted on Feb 3, 2024
Resort is beautiful, we were in villa with private pool.
We were provided with breakfast in our villa every morning and later also high tea.
Villa provide great privacy and pool was clean.
Peaceful location, not far from center of Ubud.
Response from Property: Dear Guest,Thank you for your kind feedback! We're delighted to hear that you enjoyed your stay in our villa with a private pool. It’s wonderful to know that the villa's privacy, clean pool, and serene location contributed to a peaceful experience. We’re glad you appreciated the breakfast and high tea service provided in the villa each morning as well. Our team works hard to ensure comfort and relaxation, and it’s rewarding to hear that we succeeded in this.We look forward to welcoming you back to the resort for another memorable stay.Best regards,Arya Arkananta Resort & SPA Team
Curious Traveller
Deluxe Double or twin room
Stayed in Oct 2023
Couples
34 review
Amazing
Posted on Nov 13, 2023
It’s a lovely resort amongst rice fields. Nature is all around with ducks, birds and winy paths. Taxi can only stop at a drop off point ( about 200 -300 meters away) , and you will need to text the front desk to pick up . They will come within 5 min on the golf buggy. Very convenient and tons 24 hrs a day.
The resort is not big but has everything you need. Free Yoga class is available on Sunday morning. Spa also is good!
Service at this resort is excellent. Every staff is polite and friendly.
Highly recommend.
Response from Property: Dear Guest,Thank you for taking the time to share your wonderful experience! We're thrilled to hear that you enjoyed the natural beauty surrounding the resort, from the peaceful rice fields to the friendly wildlife. It’s great to know that our golf buggy service, which is available 24/7, made your arrival and departure convenient.We’re also glad that you appreciated our amenities, such as the free yoga class and the spa. It’s fantastic to hear that our staff provided excellent service during your stay. Your recommendation means a lot to us!We hope to have the pleasure of welcoming you again for another peaceful retreat.Best regards,Arya Arkananta Resort & SPA Team
Anonymous User
Bungalow Gladag Suite
Stayed in Mar 2024
Family
1 review
Posted on Apr 18, 2024
Hotel was a long way out of town. It was okay but very hot very uneven for walking around..
Response from Property: Dear Guest,Thank you for sharing your feedback. We appreciate you highlighting the location of the hotel, which, while offering a peaceful and serene environment, can be a bit far from town. We understand that the uneven walking paths can be challenging, especially in the heat. Your comments are valuable to us, and we will continue to explore ways to enhance the overall guest experience, ensuring greater comfort and convenience during their stay.We hope to welcome you back soon and thank you again for your review!Best regards,Arya Arkananta Resort & SPA Team
Mbali Thusi
One Bedroom Private Pool Villa With Garden View
Stayed in Jun 2023
Solo travelers
14 review
Outstanding
Posted on Jul 26, 2023
This is one of the best resorts I’ve stayed at. Mainly because of the staff. Each and everyone is amazing. Very helpful and genuinely kindhearted,going above and beyond .The villa is also great with a clean pool. I was really sad to leave and wanted to stay longer. Would highly recommend if staying in Ubud. Arya is in a quieter peaceful area, away from the bustling CBD. The hotel has a buggy and tuk tuk that takes you to the main road where taxi’s can pick you up. They can also take you to Ubud centre where you can explore restaurants,shops,Ubud Palace,Ubud market etc. The breakfast is delicious and tried a few dishes from the restaurant which were great. Thanks to the amazing staff, you made my stay pleasant and felt like I was “home”. Will definitely be coming back soon. Highly recommend.
6/19
Response from Property: Dear Mbali,Warmest greetings from Arya Arkananta Resort & Spa!First of all, we would like to thank you very much for having chosen Arya Arkananta Resort & Spa as your perfect venue to spend your recent gateaway in the island of Paradise, Bali. We are extremely delighted after reading your review about our resort, staff, service and also ambiance.We are looking forward to serving you on your next stay in further future.Best regards,Arya Arkananta Management
Guest User
Bungalow Gladag Suite
Stayed in Jun 2024
Solo travelers
1 review
Outstanding
Posted on Jul 9, 2024
Very peaceful beautiful bathroom and spa facilities
Response from Property: Dear Guest,Thank you for sharing your experience with us! We're delighted to hear that you enjoyed the peaceful ambiance, beautiful bathroom, and spa facilities at Arya Arkananta Resort & SPA. It's wonderful to know that our serene setting and amenities contributed to your memorable stay. We look forward to welcoming you back for another relaxing experience.Best Regards,Arya Arkananta Resort & SPA Team
Guest User
Deluxe Double or twin room
Stayed in Aug 2023
Travel with friends
2 review
Great
Posted on Sep 20, 2023
The hospitality by the resort staff is really top-notch! Great breakfast menu selections and room is spacious and clean. The view is superb but most importantly the services provided by the staff is truly beyond expectation. My friends and I stayed for 3nights and we definitely will return to this accomodation again!
Response from Property: Dear Guest,Thank you so much for your wonderful feedback! We're thrilled to hear that you and your friends had such a positive experience during your stay. It's fantastic to know that you enjoyed the spacious rooms, superb views, and the top-notch hospitality provided by our staff. We're also glad you liked the breakfast selection!We are looking forward to welcoming you back for another amazing stay. Thank you for choosing us, and we can’t wait to host you again soon.Best regards,Arya Arkananta Resort & SPA Team
Guest User
Bungalow Gladag Suite
Stayed in Jun 2023
Couples
2 review
Amazing
Posted on Jul 19, 2023
The hotel is in the middle of a rice field. The staff was kind and very good.
Response from Property: Dear Our Valueable Guest,Warmest greetings from Arya Arkananta Resort & Spa!First of all, we would like to thank you very much for having chosen Arya Arkananta Resort & Spa as your perfect venue to spend your recent gateaway in the island of Paradise, Bali. We are extremely delighted after reading your review about our resort, staff and also ambiance.We are looking forward to serving you on your next stay in further future.Best regards,Arya Arkananta Management
Guest User
Arkananta Suite
Stayed in May 2023
Couples
4 review
Outstanding
Posted on Jun 8, 2023
good good good good good good good good good good good good good
Response from Property: Dear Our Valueable Guest, Warmest greetings from Arya Arkananta Resort & Spa! First of all, we would like to thank you very much for having chosen Arya Arkananta Resort & Spa as your perfect venue to spend your recent gateaway in the island of Paradise, Bali. We are extremely delighted after reading your review about our resort and also ambiance. We are looking forward to serving you on your next stay in further future. Best regards, Arya Arkananta Management
Sergio
Bungalow Gladag Suite
Stayed in Nov 2023
Couples
9 review
Outstanding
Posted on Dec 30, 2023
Excellent !!!!!!!!!!!
Response from Property: Dear Guest,Thank you for your wonderful feedback! We are absolutely thrilled to hear that you had an excellent experience at our resort. Your satisfaction is our top priority, and we’re grateful for your kind words.We look forward to welcoming you back soon for another exceptional stay.Best regards,Arya Arkananta Resort & SPA Team
Anonymous User
Deluxe Double or twin room
Stayed in Jun 2024
Family
14 review
Amazing
Posted on Sep 28, 2024
The villa has a special rural atmosphere, with spa, yoga, hot springs, and you can also learn how to cook Indonesian food. There is also a large sofa at the door of the room, where you can sit and look at the greenery of the hotel.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for your wonderful review and for sharing your delightful experience at our villa! We’re thrilled to know that you enjoyed the charming countryside ambiance of our property, complemented by the unique amenities we offer. From our spa and yoga sessions to the traditional Indonesian cooking classes, we strive to provide experiences that immerse our guests in the beauty and culture of Bali. The large sofa at your room’s entrance sounds like it became a perfect spot for relaxation, allowing you to soak in the lush greenery and serenity of the surroundings. Creating such peaceful and enriching moments for our guests is at the heart of what we aim to achieve. It brings us great joy to hear that you had such a memorable stay. We would be delighted to welcome you back for another retreat filled with nature, culture, and tranquility. Best regards, Arya Arkananta Resort & SPA Team
Guest User
One Bedroom Honeymoon Villa with Private Pool
Stayed in May 2024
Travel with friends
5 review
Great
Posted on Aug 3, 2024
The room is great, clean and comfortable, and the staff is very friendly. However, the location is difficult to find. You need to find the parking lot first, and then take the shuttle bus to the hotel to check in.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your valuable feedback. We are thrilled to hear that you enjoyed the comfort and cleanliness of your room and that our staff made your experience pleasant. We always strive to provide the best possible service and to create a welcoming environment for all our guests.We understand that finding the hotel can be a bit tricky due to the parking lot and shuttle transfer to the main resort area. We are sorry for any inconvenience this may have caused. As we are situated in a peaceful and natural area, the access paths can sometimes be a bit more complex. We appreciate your patience and hope that once you arrived, you were able to enjoy the serene surroundings and facilities that we offer.Thank you again for your feedback, and we look forward to welcoming you back for another enjoyable stay.Best regards,Arya Arkananta Resort & SPA Team
Lu Siyang
Premier Suite
Stayed in Feb 2024
Solo travelers
5 review
Outstanding
Posted on Mar 24, 2024
I am very satisfied, the service staff is very enthusiastic, the breakfast is delicious, and the environment is beautiful. I will come here next time.
Original TextTranslated by Google
6/12
Response from Property: Dear Guest,Thank you so much for your wonderful review! We are thrilled to hear that you had a satisfying stay with us and that our team’s hospitality and the breakfast made such a positive impact on your experience. It’s also fantastic to know that you found the environment so beautiful. We truly strive to create a peaceful and memorable experience for all our guests, and we are so glad to have succeeded with you.We look forward to welcoming you back for another amazing stay in the future!Best regards,Arya Arkananta Resort & SPA Team
Guest User
Two Bedroom Private Pool Villa
Stayed in Jan 2024
Family
2 review
Posted on Feb 27, 2024
In fact, judging from the hotel facilities and environment alone, I would like to come here a second time. The experience is very good.
But why I gave a bad review for the service is because my brother said that he was laughed at by the staff when he was waiting for us alone at the front desk. The reason is that my 12-year-old brother did not understand what they said in English.
The younger brother was very angry and even cried, which greatly affected his mood that day. The whole family tried to enlighten him for a long time before he recovered from his bad mood.
I think the hotel service staff still need to be well trained. If you have the ability, you laugh at us when we are there. You deliberately laugh at a child without an adult around him. What kind of service behavior is this? What about service awareness? He is a child but he is not mute. He may not understand your English which is full of local accents, but you do not understand Chinese 🙂 Are we laughing at each other? Really stretched.
Finally, my suggestion is that if you are traveling as a family and your children don’t speak English well, be cautious about staying in this hotel.
Original TextTranslated by Google
6/13
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed the hotel’s facilities and environment, and we truly appreciate your positive comments regarding the experience.However, we deeply regret that your stay was impacted by the unfortunate experience your brother had at the front desk. We take all concerns regarding service seriously, and we sincerely apologize for any behavior that made your brother feel uncomfortable. It is our top priority to ensure that all guests, regardless of age or language skills, are treated with respect and kindness. What you’ve described certainly does not reflect the level of service we aim to provide.We will be addressing this situation with our team to ensure that all of our staff undergoes further training to better understand the importance of empathy and communication, especially when interacting with children or guests who may face language barriers.Once again, we apologize for the distress caused to your family, and we truly appreciate your understanding. We will take your feedback to heart and work towards improving our service for all future guests.Best regards,Arya Arkananta Resort & SPA Team
Guest User
Deluxe Double or twin room
Stayed in Jul 2024
Solo travelers
6 review
Very Good
Posted on Sep 10, 2024
The room is spacious and clean. You need to take a shuttle bus to get in and out, and the road is narrow and bumpy (maybe many small roads in Bali are a bit broken)
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you so much for taking the time to share your thoughts with us. We are glad that you found your room spacious and clean. We always strive to provide a comfortable environment for our guests, and it's wonderful to hear that the room met your expectations.Regarding the access road, we completely understand that it can be a bit challenging due to the narrow and bumpy paths. These conditions are quite typical of many areas in Bali, especially in locations that are surrounded by nature. However, we aim to make the journey as easy as possible for our guests with the shuttle service. We truly appreciate your patience and understanding in this matter.We are committed to continuously improving and enhancing the experience for our guests, and your feedback helps us immensely. We hope that despite the road conditions, you were able to enjoy the peaceful and beautiful surroundings that our resort offers. We would love to welcome you back in the future and ensure that your stay is even more pleasant.Best regards,Arya Arkananta Resort & SPA Team