HARRIS Hotel & Residences Riverview Kuta - Bali (Associated HARRIS) Reviews

Response from Property: Dear Mr./Mrs. Sureena,Thank you for taking the time to share your experience with us regarding your stay at HARRIS Hotel & Residences Riverview Kuta (Associated HARRIS).We're delighted to hear that you enjoyed our swimming pool and found the room spacious with full facilities. Providing our guests with a comfortable and enjoyable experience is always our top priority.Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another memorable stay with us.Warm regards,Dhony HimawanGeneral Manager

Response from Property: Dear Mr./Mrs. Guest User,Thank you for taking the time to share your feedback regarding your recent short stay at HARRIS Hotel & Residences Riverview Kuta (Associated HARRIS).While we appreciate your brief visit, we regret to learn that your experience was only average. We understand that the duration of your stay was limited to a few hours. However, we value all guest experiences and strive to make each visit memorable.We note your comment about the hotel being average and appreciate your mention of our convenient location, which is approximately 10 minutes away from the airport. Providing a comfortable and accessible stay is important to us, and we continually aim to exceed guest expectations.Thank you once again for choosing HARRIS Hotel & Residences Riverview Kuta (Associated HARRIS), and we hope to welcome you back for a more fulfilling stay in the near future.Warm regards,Dhony HimawanGeneral Manager

Response from Property: Dear Mr./Mrs. Hess Kan,Thank you for sharing your thoughts regarding your recent stay at HARRIS Hotel & Residences Riverview Kuta (Associated HARRIS).We appreciate your understanding regarding the age of our hotel. We are continuously working to improve our facilities and services to ensure a comfortable and enjoyable experience for our guests. Currently, we are undergoing renovations in several areas of the hotel to enhance our overall guest experience.While we acknowledge that our property may show signs of aging, we are committed to maintaining high standards of cleanliness throughout the hotel. Your recognition of our cleanliness efforts is greatly appreciated.We also take pride in offering competitive pricing while providing excellent value for our guests. It's wonderful to hear that you found our rates reasonable.Your feedback is valuable to us as we strive to create memorable experiences for our guests.Thank you for choosing HARRIS Hotel & Residences Riverview Kuta (Associated HARRIS). We look forward to welcoming you back in the future to experience our refreshed and improved facilities.Warm regards,Dhony HimawanGeneral Manager

Response from Property: Dear Mr./Mrs. Anonymouse User,Thank you for sharing your positive feedback about your recent stay at HARRIS Hotel & Residences Riverview Kuta (Associated HARRIS).We are delighted to hear that you found our rooms nice and clean. Providing a comfortable and clean environment for our guests is one of our top priorities, and we are glad that you enjoyed your stay with us.Your intention to return to our hotel is the greatest compliment we could receive, and we look forward to welcoming you back for another enjoyable stay in the future.Thank you for choosing HARRIS Hotel & Residences Riverview Kuta (Associated HARRIS). See you soon!Warm regards,Dhony HimawanGeneral Manager

Response from Property: Dear Mr. / Mrs. BatuPejal,Thank you for choosing HARRIS Hotel & Residences Riverview Kuta (Associated HARRIS) for your short layover in Bali. We are delighted that you selected us for your brief stay in Bali. We hope you had a pleasant experience during your time with us. Your feedback is greatly appreciated.Warm regards,Dhony HimawanGeneral Manager

Response from Property: Dear Mr/Mrs Guest User, Thank you for choosing to stay at HARRIS Hotel & Residences Riverview Kuta (Associated HARRIS) and for sharing your experience. We are happy to hear that you have stayed with us twice and that our hotel is suitable for families with small child. We strive to provide clean and comfortable rooms, with a sofa that can be converted into an extra bed for the comfort of you and your family.We are happy to know that our rooms are spacious so your children can play freely, and that the children's pool is separate from the pool adults, thus providing extra security and comfort for your family. We always try to create a peaceful environment in our hotels, so that you can rest comfortably after a day of activities around Bali. We are also happy to hear that our staff is friendly and that the check-in and check-out process was quick and smooth. Our hotel's strategic location close to various destinations also provides added value to your visit. We hope to welcome you and your family back to HARRIS Hotel & Residences Riverview Kuta (Associated HARRIS) for a more satisfying stay in the future. If there is anything further we can help you with, please don't hesitate to contact us. Warm regards, Dhony Himawan General Manager

Response from Property: Dear customer, thank you for sharing your review about HARRIS Hotel & Residences Riverview Kuta (Associated HARRIS) on Trip.com. We are happy to hear that you were satisfied with the location of our hotel. We do pride ourselves on offering a convenient location and spacious rooms, only ten minutes' drive from the airport, which adds to the convenience of your trip. We have taken note of the fact that you need to bring your own toiletries. We deeply regret the inconvenience this has caused you. Your feedback is very important to us and we will work hard to improve our services and provide more convenience for our guests. Thank you again for choosing to stay at HARRIS Hotel & Residences Riverview Kuta (Associated HARRIS). We look forward to providing you with a more enjoyable stay in the near future. Sincere regards Dhony HimawanGeneral Manager

Response from Property: Dear Mr. / Mrs. Guest User,Thank you for sharing your feedback about your dining experience at HARRIS Hotel & Residences Riverview Kuta (Associated HARRIS).We are delighted to hear that you enjoyed our breakfast offerings during your stay. We take great pride in providing a diverse and delicious breakfast selection to cater to our guests' varied tastes and preferences.Your positive comments regarding our breakfast options are truly appreciated, and they serve as motivation for us to maintain and enhance the quality of our dining offerings.We hope that you had a pleasant overall experience at our hotel, and we look forward to welcoming you back for another enjoyable stay in the future.Thank you for choosing HARRIS Hotel & Residences Riverview Kuta (associated HARRIS).Warm regards,Dhony HimawanGeneral Manager

Response from Property: Dear Mr./Ms. Voyager572542, We are delighted to hear that you enjoyed your stay with us and that our friendly and polite staff contributed to making your experience memorable. Your kind words will certainly be shared with our team, as they take great pride in providing exceptional service to our guests. It's fantastic to know that you appreciated our well-equipped gym and found our hotel conveniently located near restaurants, malls, and shopping centers. We are committed to providing our guests with a comfortable and enjoyable stay, and we are thrilled to learn that we met your expectations. Thank you once again for choosing to stay with us. We look forward to welcoming you back for another wonderful experience at HARRIS Hotel & Residences Riverview Kuta (Associated HARRIS) Warm regards, Dhony Himawan General Manager

Response from Property: Dear Ms. Natasha Gerbra R, Thank you for taking the time to share your wonderful experience at Hotel & Residences Riverview Kuta (Associated HARRIS). We are thrilled to learn that you found our place nice and cozy. It warms our hearts to hear that you appreciate the cozy ambiance of our rooms and the pleasant atmosphere throughout the hotel. We take pride in providing a comfortable environment that our guests can truly enjoy. It's truly encouraging to know that you've chosen to stay with us for the fifth time. Your continued loyalty means the world to us, and we're delighted to be your preferred choice for family stays. We are committed to maintaining the high standards that keep you coming back. Our team works diligently to ensure that all facilities are well-maintained and accessible to enhance your overall experience. We're glad you found them to be to your satisfaction. Moreover, we greatly appreciate your kind words about the service provided by our team members. Delivering excellent service is at the core of what we do, and we're thrilled that our efforts have resonated with you. Thank you once again for your valuable feedback. We look forward to welcoming you and your family back for many more memorable stays. Warm regards, Sincerely yours, Dhony Himawan General Manager