Kelapa Retreat & Spa

Kelapa Retreat & Spa Reviews

Kelapa Retreat & Spa

Jl. Ngurah Rai, Pekutatan, Kec. Pekutatan, Kabupaten, Jembrana Regency, Bali, Province of Bali, 82262, IndonesiaView Hotel Details
Kelapa Retreat & Spa
Kelapa Retreat & SpaKelapa Retreat & SpaKelapa Retreat & Spa
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Kelapa Retreat & Spa Guest Reviews

4.7/5
Amazing
51 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.6
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All reviews(51)
Positive reviews(43)
Reviews with photos/video(8)
Negative reviews(2)
MROZINSKA
Beach Villa
Stayed in Feb 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Mar 17, 2024
Stunning place, perfect for getaway from hustle and bustle of the city. Resort have everything I needed: beautiful private beach, fantastic restaurant, great spa and nice swimming pools. The beach villa is with lovely beach view. Each of the buildings is separate from each other, which provides comfort and privacy. I was really happy to discover book shelf full of books left by previous guests. Breakfasts with the view and beach with breathtaking sunsets! Extremely friendly and warm staff making sure your stay is perfect. I definitely recommend this place to everyone who look for place to relax and enjoy the nature.
6/13
Guest User
Beach Pool Villa
Stayed in Dec 2022
Couples
1 review
4.5/5
Great
Posted on Dec 26, 2022
Everything is perfect. We enjoyed our stay very much. They also arranged Balinese dance performance on Christmas Eve, very thoughtful. On the downside, rooms especially the Spa can see the aging and need some maintenance. It is located at a very remoted location so do not expect any activities nearby, which was exactly what we wanted though.
Viktar
Garden Pool Villa
Stayed in Jul 2023
Solo travelers
9 review
5.0/5
Outstanding
Posted on Jul 30, 2023
Extremely nice beach-front villas. Best area for relaxation.
kinne331
Beach Villa
Stayed in Aug 2023
Couples
9 review
5.0/5
Outstanding
Posted on Aug 10, 2023
The hotel has a particularly beautiful beach with a beautiful and natural environment. Away from the hustle and bustle, and the spa is very good 👍 Breakfast is ordered, if you don't have enough, you can order more. It looks like 8-11 o'clock. When you are full, you can blow the sea breeze and have a SPA. It was the hot water that broke down on the second night of my stay, which delayed my little one's shower🛁. But overall not bad. The service staff is very enthusiastic. I reported the repair at breakfast time on the day of check-out, and the staff said it would take 1 hour to repair it, and it was 11 o'clock at that time. It's time to check out after repairing. Never mind. There are more white people here. The main one is close to nature. is too far from the airport. It takes 2-3 hours to drive.
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JannyPan
Ocean Villa
Stayed in May 2023
Family
24 review
5.0/5
Outstanding
Posted on Jun 2, 2023
Very nice villa. Few people, no one on the beach, super clean beach, if you can, you can live for a month! It is very difficult to find a place to arrange a car pick-up. Then you have to prepare some things yourself, a few kilometers around, nothing! But it does not affect live! Very recommended, cost-effective.
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Guest User
Stayed in Aug 2024
Business travelers
5.0/5
Outstanding
Posted on Aug 5, 2024
Amazing food!!! Harto - the Head Chef is a passionate pro!! All food in the resort is TOP!!! We absolutely loved it! Even made tuna sashimi to order for me. Great resort, with infinity pools looking at the ocean. All staff are very nice, remember you by your name and what you usually order. They go extra mile and get you a postcard and a stamp if you need it! Early breakfast or extra water delivered to your room also not a problem at all. We recommend it truelly! And you are in a jungle far away from any noise, just the sounds of the ocean and nature.
Guest User
Stayed in Jul 2024
Other
5.0/5
Outstanding
Posted on Jul 15, 2024
The varieties of experience that you will gain from this place are: 1. Cleans your ears with natural’s sound of the Indian ocean you can hear the voice all day long and night! 2. Culture, quality of authentic food and refreshing beverages, try their fresh delicious orange juice we recommended it! 3. Courteous of the staff who are working there, the privacy that you will have. 4. Positive environment in general. Whether you are with your beloved one or even by yourself it is a place for anyone seeking a quiet vacation.
Uwe S
Stayed in Jun 2024
Travel with friends
5.0/5
Outstanding
Posted on Jun 17, 2024
What a fantastic place! Quiet... very special... beautiful overall.... wonderful staff...very good food... breathtaking views every step you take on the grounds..... perfect beach for long walks especially in the morning and sunset! The spa is amazing too! Al in all the best choice for those who love a quiet place in nature with high standards... and really wonderful staff! Thank you all for this gorgeous time we had!!!!!!
Guest User
Stayed in Aug 2023
Family
5.0/5
Outstanding
Posted on Aug 15, 2023
We had a fabulous time at Kelapa throughout the month of July, as we got together to celebrate my dads 75th birthday. We couldn’t have picked a better spot, the resort is absolutely stunning and peaceful as its away from the crowds. You can truly relax and unwind, coming from the busy San Francisco this was exactly what we needed! The staff is some of kindest you will ever meet on Bali, always there to help you with anything you need! We recommend this resort to anyone who is visiting Bali and would like to experience a truly one of a kind experience on the island!
6/11
Response from Property: Dear Kira, Thank you very much for your kind words and good review. I agree with you that our Resort is perfect for relaxing especially as it is peaceful and away from the crowd and the hustle and bustle of the city. I will convey your compliments on our staff services to all of our staffs, we strive to give excellent services to all of our guests. We are looking forward to welcoming you again in our beautiful Resort in the next future. Have a nice day Warm regards, Chandra Baratha General Manager Kelapa Retreat and Spa
Guest User
Stayed in Feb 2024
Other
5.0/5
Outstanding
Posted on Feb 19, 2024
Is the drive To Kelapa worth it? You bet it is. Absolutely fabulous place to stay. Could not fault anything. We had a car so it was a great place to base ourselves. The accomodation is clean and the pool/ beach area is beautiful. The staff are all amazing and food was top rate. Will never stay in Kuta again. Great location if you like surfing. Medewi 5 minutes up the road and loads of beach breaks 10 minutes South
Guest User
Stayed in Feb 2024
Other
5.0/5
Outstanding
Posted on Feb 1, 2024
Yes, this is paradise. A secluded resort right on the beach. And the beach - is empty. Here you really get to experience privacy and quiet luxury. Delicious food is provided daily, and excellent massages are available in the Spa. I didn't leave the place for an entire week. Rooms are generous and nicely decorated. This is a good environment for couples and solo travelers and it might even be an option for honeymoon. You can completely relax and immersive yourself in Bali's beautiful nature. However, three slightly negative points shall be mentioned: - There is no gym. Nowadays this is simply expected in a resort like this. - Sometimes there are young people driving with motorcycles over the beach. This can be very annoying (and loud) and doesn't fit the overall vibe at all. I talked to the owner of the hotel and they try to get this fixed. - After a week, the food in the restaurant is definitely getting repetitive, as the selection is not that extensive. But overall, this was a fantastic holiday and I recommend it to everyone looking for peace and quiet. Not recommended for families and children!
Guest User
Stayed in Aug 2023
Other
1.0/5
Posted on Aug 1, 2023
I have never seen such bad service in my life. Everything we ordered for food came very slow and cold. The staff is sullen and cocky. The food menu is insufficient, the portions are small. They never deserve the money they get. Far from everywhere, away from everything. If you are going to stay in this hotel, you may feel like a prison because there is nothing around. There are no activities in the hotel. There is a main pool and a restaurant. The hotel is really badly managed. For the children, it could be a nightmare.. Some of the staff was even aggressive.
Response from Property: Dear Ayca, I am very shocked with your review. As we give you a free stay because you are an influencer, in return you will post Instagram reels, photos etc. You asked for free unlimited food and beverage, of course we cannot grant that because it is all free of charge. We have agreed on our agreement letter during your reservation that your food and beverage are free only for 1 course of food and 1 course of drink per meal. We agreed and we both have signed on our agreement letter but somehow during your stay you asked for unlimited food and beverages outside of our agreement that we have both signed months ago before your arrival. We are sad that you wrote a bad review on TripAdvisor, while this is not a real review. Regards, Chandra Baratha General Manager
Guest User
Stayed in Jan 2024
Couples
5.0/5
Outstanding
Posted on Jan 4, 2024
What a beautiful resort! A fantastic get away from reality and a fantastic escape from the all too familiar busy Bali! We had a fantastic stay over three nights, staying in a spacious and very clean Garden Pool Villa. All the little touches were there and made us feel instantly welcome. The staff were wonderful and we were lucky to be treated to a New Year’s Eve experience with the whole resort (guests and staff) we will never forget! Thank you Kelapa!
Guest User
Stayed in Dec 2023
Other
5.0/5
Outstanding
Posted on Dec 17, 2023
My wife and I had the perfect honeymoon holiday all thanks to the wonderful kind and happy staff at the Kelapa resort. The villa with sea view was excellent. The food was excellent. The location was a 3hr drive from the airport situated in a beautiful quiet area. The beach was deserted apart from a few fishermen and very nice to take a long walk before breakfast and a swim in the warm water with fun waves. I thoroughly recommend the Resort for enjoying a luxury, relaxing, peaceful and happy time. My wife and I congratulate the Manager Mr Eddie and his staff for giving us a wonderful 4 nights break. Our thanks also to the gardeners and staff with the lovely touches of having flowers on the pathways and other flower displays every day.
Guest User
Stayed in Dec 2023
Other
5.0/5
Outstanding
Posted on Dec 9, 2023
Kelapa is a retreat from all the noise of the world, to a place of rest and calm, with big hearted and amazingly kind people. Waking to the sound of the Indian ocean, walking the short distance to an amazing breakfast and the big decision of the day, whether to leap into the ocean, lie by the pool, or attend the free daily programme. Or maybe even walk the beach and salute the occasional fisherman. The restaurant provides an enticing menu of Balinese dishes and more conventional international fare, all prepared under the caring eye of the chef, Ardi. It is now months after our holiday and we return at last to write a well deserved review and to say a big thank you to all the lovely staff. Still thinking fondly of our Perfecstay.