VH79+3X6, Jl. Banyuwedang, Pejarakan, Kec. Gerokgak, Bali, Province of Bali, 81155, IndonesiaView Hotel Details
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Naya Gawana Resort & Spa Guest Reviews
4.4/5
Very Good
35 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.4
Service4.3
Cleanliness4.4
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All reviews(35)
Positive reviews(34)
Reviews with photos/video(17)
Negative reviews(1)
Agus Nurmansyah
Kura Kura Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 10, 2024
great place
Guest User
Suite with Harbour View
Stayed in Sep 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Sep 7, 2024
It was very good. I stayed at the Bay View. The room was a little big even for one person. There is only one hot spring, but if you change the time you can have it all to yourself. The water is lukewarm, so you can stay in it as long as you like. The facilities are a little old, but it's great for enjoying rural Bali. Breakfast is a la carte, but they will accommodate you to a certain extent. The staff are simple and nice. There is no TV in the room, but the water pressure and quantity of the shower are sufficient. The minibar sometimes doesn't cool, so be careful, and they will replace it if you ask. Menjagan is in the countryside, but I think it's good there. Make sure you have a means of transportation during your stay. I think walking is difficult.
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Guest User
Bay View Family Suite
Stayed in Feb 2024
Family
5 review
4.5/5
Great
Posted on May 11, 2024
The service is very good and I will choose this hotel again
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Ryan
Guest Room<kura>
Stayed in Mar 2022
Solo travelers
1 review
4.0/5
Very Good
Posted on Mar 26, 2022
A quiet place for a vacation, the wifi signal is safe and covers the entire hotel area
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StuartCraig
Stayed in Oct 2024
Couples
5.0/5
Outstanding
Posted on Oct 9, 2024
Genuinely one of the best places I’ve stayed anywhere in the world. Loved the tranquillity of this resort and the amazing top floor Bayview room. The location will live long in my memory for sure. Great staff, amazing infinity pool and stunning views of the West Bali and Java volcanoes. This is a relaxing location as there is nothing really walkable in the surroundings. We took a great snorkelling trip to Menjangqn island and the beautiful coral reefs. Food was good and inexpensive but breakfast lacked imagination. Otherwise the resort was spotless and teeming with wildlife.
Response from Property: Dear StuartCraig, Greetings from Naya Gawana Resort & Spa. Thank you for having chosen to stay with us and thank you for sharing your genuine experience to the world about your stay with us. We are really happy to know you enjoyed a lot your stay. Your detail impression about our resort and very high rating for our staff are really appreciated. We are very pleased to share this compliment to every one including those on the back yard. Refer to the Breakfast, we will share this input the house chef to pay more attention. We look forward to having the opportunity to welcoming you back to Naya Gawana Resort & Spa. With kindest regards, Astika Resort Manager & The Team
RossS1681
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Sep 12, 2024
We stayed at Naya Gawana for four nights. The staff were wonderful, very helpful and attentive. The accommodation was beautiful and the food excellent. This is a great place to enjoy easy access to the dive sites in the area. The staff took care of everything, just jump on board the boat and head out. Not crowded like some other places in Bali, very layed back
Response from Property: Dear RossS1681, Greetings from Naya Gawana Resort & Spa. Thank you for having chosen to stay with us and thank you for sharing your genuine experience to the world. We are very happy to know, you enjoy your time with us during your holiday in North West Bali. The entire Team of Naya Gawana Resort & Spa send to you their best greetings. Thank you for the very high compliment about the Team, we shared it to every one including those on the back yard. We are looking forward to having the opportunity to welcoming you back to Naya Gawana Resort & Spa, on your next visit to Bali. With kindest regards, Astika Resort Manager & The Team Naya Gawana Resort & Spa
Tim B
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Jul 30, 2024
We have literally left the hotel and I couldn't wait to write a review. It is our first time in Bali and our expectations are continually being surpassed. I had some correspondence with the staff at Naya Gawana as it was our 29th wedding anniversary whilst staying. Emails were prompt and very helpful. The attention to detail is sublime. Everything from the emails to arrival, as well as the continual efforts by the staff and management whilst you are there. We would recommend the mangrove tour, which has been recently revised to support the local community. It was beyond words. The guide was amazing. We saw deer, heron, egret and many kingfisher diving and catching fish. The tour concluded at sunset drinking hot ginger tea on a traditional Bali boat. We also booked the romantic meal on the jetty. Such a labelled event in the UK would probably lead to disappointment. Falling far short of the mind's eye. We can honestly say it was one of the most truly wonderful experiences of our life. The jetty was decorated and prepared. We had three staff attending to our needs. There were flower decorations and traditional Bali music played by an accomplished member of staff. For over two hours we were treated like royalty. A night we shall not forget. The attention to detail was incredible. Staff discretely checked with us throughout the day. The manager came to check personally and spoke with us throughout our stay. We can't thank the staff enough for their attention to detail, their friendliness and the dedication to us to ensure we had a great time. All that and an infinity pool, great food in the restaurant and sited in a national park, surrounded by mangrove. Thank you for everything xxxx
Response from Property: Dear R8665OXtimb, Greetings from Naya Gawana Resort & Spa. On behalf of the entire Team of Naya Gawana Resort & Spa, thank you very much for having chosen to stay with us during your holiday in North West of Bali. Thank you also for taking the time to share your pure experience of your stay with us to the world, we do appreciate to your kindness support towards us all. Our entire Team are very happy to know you enjoyed a lot your time with us, especially the private dinner on the jetty. We have shared your very high compliment about our Team to them including those on the back stage. The entire Team of Naya Gawana Resort & Spa send to you their best greetings and looking forward to having the opportunity to welcoming you back on your next visit to Bali again. Congratulation once again to your 29th Wedding Anniversary, we wish you all the best, With kindest regards, Astika Resort Manager & The Team Naya Gawana Resort & Spa
Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Dec 2, 2024
Very relaxing spot, overlooking the bay and the opposite coastline. Stayed in a "Standard Cottage" that exceeded my expectations - the outside shower is a nice, rustic, touch. Staff were excellent and I enjoyed all meals I had here. If you're looking for somewhere quiet amd out of the way, and a diver (or snorkeller), I would recommend considering here.
mbear60
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Jul 21, 2024
We were very keen to snorkel the beautiful Menjangan Island reefs again from two years ago and we are glad to have picked this resort. Their dive shop arranged the snorkeling trips directly from their jetty. We stayed at the Mangrove suite which featured a large outdoor bathroom with a private lounge pool. The staff were friendly and attentive. The resort had a great 35 meter pool and a hot spa overlooking the bay, perfect for relaxation.
Response from Property: Dear mbear60, Greetings from Naya Gawana Resort & Spa. Thank you for taking the time to share your genuine experience to the world during your stay with us. We are very happy to know, you enjoy a lot your time with us, especially your trip to Menjangan island. We appreciate very much to your very high compliment to our Team, we are very pleased to share it to the them including those on the back stage. We look forward to having the opportunity to welcoming you again to Naya Gawana Resort & Spa on your future holiday to Bali again. With kindest regards, Astika Naya Gawana Resort & Spa Resort Manager & The Team
Guest User
Stayed in Jul 2023
Couples
5.0/5
Outstanding
Posted on Jul 21, 2023
Excellent hotel, beautiful views, good food, environmentally friendly, etc. We only stayed there for 3 nights but regretted not extending our stay. The hotel is quiet, there's an infinity pool with gorgeous views of the mangrove, a hot tub for adults only with similar views. There's plenty of deck chairs to choose from. The service is like most places in Bali: super helpful and polite staff who will do everything for you. The food in the restaurant is lovely (I recommend the satay mix that comes in a mini charcoal barbecue to your table!). There are kayaks you can rent and easily go to very near sandy beaches (with some nice snorkeling spots, restaurants, etc). The hotel has water fountains for drinking water as they don't use plastic. The toiletries follow the same pattern (and the bathrooms are outdoors which is really cool). The place is quite isolated, especially because it's near a national park. But if you're looking for nature and quiet, this place is perfect. If anything, I'd say prices can be on the high end for Bali, but I think it's expected for such an isolated place. I'd definitely recommend the hotel.
Response from Property: Dear Adriane Thank you for staying with us at Naya Gawana Resort and for taking the time to share your wonderful review. We are thrilled to hear that you had a great stay and enjoyed all that we had to offer :) We're glad you enjoyed our culinary offerings as well too. Once again, thank you for choosing Naya Gawana Resort, and it would be our pleasure to welcome you back for another amazing experience in the future. Warm regards, Angel - Naya Gawana Resort
Guest User
Stayed in Apr 2023
Solo travelers
5.0/5
Outstanding
Posted on Apr 8, 2023
Spent a week here and enjoyed my time relaxing and scuba diving. The staff were very attentive and the room was really nice. Large grounds to walk around and the food was good at the restaurant. The diving centre offered trips each day, which I thoroughly enjoyed. The team was great and the diving was unexpectedly good - I’d done no research. Nice to be in this part of Bali. Transfer was well organised from the airport, and the spa massage was great ! I will hopefully be back
6/9
Guest User
Stayed in Jun 2023
Other
3.0/5
Posted on Jun 1, 2023
Not our kind of place. We booked two nights to allow a day trip to Menjangan Island then ended up doing that before our first night so just spent the second day at the resort. There was no mention on ********** that the bathrooms were open air, something we both really dislike. We never managed to get any hot water in the basin or shower. The basin plug (sink stopper to Americans) was totally seized so it wouldn't seal but, on the other hand, drained very slowly. The curtains were very flimsy, letting in light. There was a light directly outside a window that didn't have a switch and was on until the early hours of the morning. The bed was very hard. On the other hand, the staff were excellent, the location stunning and the food in the restaurant really good.
Response from Property: Dear valued guest, Thank you for sharing your experience with us. We appreciate your feedback We apologize that your stay did not meet your expectations. We take all guest reviews seriously and We will work hard to ensure that our guests have a truly enjoyable and comfortable stay with us. we would like to recommed to you on your next stay, you can choice Bayview Family Suites maybe it will the best choice for you :) Thank you again for taking the time to share your valuable feedback with us. Best regards, Angel – Naya Gawana Resort and Spa
Guest User
Stayed in Jan 2023
Family
5.0/5
Outstanding
Posted on Jan 31, 2023
Sipping on fresh coconut poolside. watching my 9 and 12 year old in the pool all day is just what I needed. They would come out to enjoy a nana split and play pool. The staff even did craft time with them. We stayed in the lumpung suit and it was the perfect size with a built in large bathtub. Our snorkeling tour boat ride was great you can not miss it we saw every school of tropical fish you could imagine. The best part was the staff from management to all the wait staff we already miss them they are a great team. Please go visit them and they monkeys will be sure to greet you as well. We learned this is a locally owned and operated eco resort so please don’t skip it it’s worth the drive.
Response from Property: Dear Coolidgeadventures, The entire member of Naya Gawana Resort & Spa Family sends to you their best greetings and sincere thanks for your great support to us all. We are very grateful to know that you and your family enjoyed your time very much during your holiday in Naya Gawana Resort & Spa. Thank you for taking the time to share your genuine impression to the world and thank you for recommending our Naya Gawana Resort & Spa, we do appreciate very much. The entire family of Naya Gawana Resort & Spa including those on the back yard and behind the screen are very happy and feel motivated. We wish you and your family all the best, we are looking forward to welcoming you again on your next visit to Naya Gawana Resort & Spa, Menjangan Bay, Northwest Bali. With kindest regards, Astika General Manager NAYA GAWANA RESORT & SPA
Guest User
Stayed in Jan 2023
Other
5.0/5
Outstanding
Posted on Jan 31, 2023
Naya Gawana is a beautiful Eco resort in a quiet area of Bali, everyone should take the time to discover this lovely off the well travelled road area. The location is stunning, we stayed in a Bay View lodge and had wonderful views, the room was beautiful and we loved the outdoor garden and bathroom. All of the staff at the resort were excellent and really took the time to make sure we had an excellent stay. There is very little evidence in Bali to back up the commitment to discontinue single use plastics by the end of 2022 but this resort really shows their commitment with water dispensers in all areas, reusable metal water bottles in the room and refillable ceramic bottles for all complimentary toiletries, well done Naya Gawana! Thank you for a wonderful stay in secret Bali
Response from Property: Dear Joan B, The Naya Gawana Resort & Spa Family appreciate very much to your time and your generosity to share your genuine experience during your stay with us to witness the serenity of the bay side; Naya Gawana Resort & Spa. Your details impression and your detail care to what we do in Naya Gawana Resort & Spa is really motivate us all to continue to extend our best to implement a friendly environment concept on the daily life of Naya Gawana Resort & Spa. Thank you very much Joan B for your support to us all, the entire family are looking forward to welcoming you again in Naya Gawana Resort & Spa. Wish you all the very best. With kind regards, Astika General Manager NAYA GAWANA RESORT & SPA
Guest User
Stayed in Jan 2023
Family
5.0/5
Outstanding
Posted on Jan 25, 2023
We spent 9 days in this beatiful resort, rooms are fantastic, the staff absolutely friendly and super polite. Food? We are italian and we did enjoy it!! Dive center inside the resort (Extra Divers), very well orginized. We spend a beautiful holiday 😀