Aston Canggu Beach Resort Reviews
Aston Canggu Beach Resort
Jl. Pantai Batu Bolong No.99, Canggu, Kec. Kuta Utara, Kabupaten, Bali, IndonesiaView Hotel Details
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1 night
Aston Canggu Beach Resort Guest Reviews
4.4/5
Very Good
115 review
Verified reviewsLocation4.7
Amenities4.2
Service4.5
Cleanliness4.3
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All Reviews(115)
Positive reviews(109)
Reviews with photos/video(45)
Great service(39)
Convenient location(22)
Loved the beach(20)
Delicious breakfast(18)
Close to beach(17)
Average sound insulation(11)
Great swimming pool(10)
Large rooms(5)
Negative reviews(6)
Dechsak Veingchai
Superior Room
Stayed in Jun 2024
Couples
6 review
Outstanding
Posted on Jun 19, 2024
Very good service and standard. Breakfast are variety to choose.
Response from Property: Dear Dechsak Veingchai,Thank you for your kind words and positive feedback. We are pleased to hear that you enjoyed our service and the variety of options available at breakfast. We look forward to welcoming you back to Aston Canggu Beach Resort for another pleasant stay.Warm Regards,Gusti CayaningratGeneral Manager
Guest User
Superior Room
Stayed in Mar 2024
Solo travelers
1 review
Amazing
Posted on Mar 28, 2024
Very pleasant hotel on a superb location. Staffs were all helpful n smiling. 3mins walk to the beach n many hip restaurants, cafes, spas n bars surrounding the hotel. Room is spacious, clean n looks modern. Nice pool @the roof top overlooking the beach n the beautiful sunset. Highly recommended.
Response from Property: Dear Valuable Guest,Thank you for your wonderful review! We're thrilled to hear that you had a very pleasant experience at our hotel and enjoyed our superb location. It's fantastic to know that our staff were helpful and always had a smile for you.We're glad that you found our hotel conveniently located just a 3-minute walk to the beach, surrounded by many hip restaurants, cafes, spas, and bars. We're also pleased that you liked our spacious, clean, and modern rooms.The rooftop pool with its view overlooking the beach and beautiful sunset is indeed a highlight, and we're delighted that you enjoyed it.Thank you for recommending us! We look forward to welcoming you back for another enjoyable stay in the future.Best Regards,Gusti CayaningratGeneral Manager
Jack
Deluxe Room with Lagoon View
Stayed in Mar 2024
Solo travelers
1 review
Amazing
Posted on Mar 14, 2024
Frist time staying ins Canggu and loved it! I arrived late and the staff were there to meet me and show me quickly to the room! Loved the buffet breakfast on the roof, and loved the pool! Would come back for sure.
Response from Property: Dear Jack,Thank you for choosing Aston Canggu for your first stay in Canggu! We're thrilled to hear that you loved your experience with us.It's fantastic to know that our staff made your late arrival smooth and that you enjoyed our buffet breakfast on the roof and the pool facilities. We appreciate your kind words and are delighted to hear that you would come back for another stay.Looking forward to welcoming you back again soon!Best Regards,Gusti CayaningratGeneral Manager
Regie Nique
Superior Room
Stayed in Feb 2024
Solo travelers
2 review
Outstanding
Posted on Mar 13, 2024
I really appreciate when the staffs surprised me on my bday. They went to my room, brought a cake and sing a happy bday song for me (with the ukulele on). I was travelling alone and checked in on my bday (25th Feb 2024), the reception called me to ask if do I need to clean my room, I wondered why they asked when I just checked in. When the staffs popped up in my room, I realised they called to check if I’m in my room so they can send the cake. That was very sweet guys❤️❤️❤️, I felt appreciated on my special day. Thank you so much…and also,,,I remembered someone took a video, I didn’t have the chance to ask for a copy, if you still have it, can you please share to me. 🙏
Response from Property: Dear Regie Nique,We are thrilled to hear that you had such a wonderful birthday celebration with us at Aston Canggu Resort! It was our pleasure to surprise you with a special birthday cake and a heartfelt rendition of the birthday song with a ukulele accompaniment.We are delighted that our team's efforts made your solo travel experience even more memorable and special. Regarding the video of the celebration, we're happy to inform you that our reception has already sent it to you. Please check your WhatsApp for the video.Once again, thank you for choosing to celebrate your birthday with us. We look forward to welcoming you back for more memorable experiences in the future.Warm regards,Gusti CayaningratGeneral Manager
Ronnie
Superior Room
Stayed in Feb 2024
Friends
1 review
Outstanding
Posted on Mar 3, 2024
The staff are very welcoming and accommodating. The location is great being stone-throw away from the beach.
Response from Property: Dear Ronnie,Thank you for your positive feedback. We're delighted to hear that you found our staff welcoming and accommodating, and that you enjoyed our convenient location near the beach.Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay.Best Regards,Gusti CayaningratGeneral Manager
Flawed Pearls
Superior Room
Stayed in Feb 2024
Couples
19 review
Outstanding
Posted on Feb 8, 2024
Location is really good, 2 min walk from the beach.
Great breakfast
Friendly staff
Clean
Enjoyed our stay
Response from Property: Dear Flawed Pearls,Thank you very much for sharing your positive feedback with us. We are thrilled to hear that you enjoyed your stay with us, and that our convenient location, delicious breakfast, friendly staff, and cleanliness met your expectations. It was a pleasure having you as our guest, and we hope to welcome you back for another wonderful experience in the near future.Warm Regards,Gusti CayaningratGeneral Manager
Daily
Deluxe Room with Lagoon View
Stayed in Feb 2024
Friends
2 review
Outstanding
Posted on Mar 9, 2024
Good location. Good hotel. Nice breakfast. Good staff. Excellent
Response from Property: Dear Daily,Thank you for your positive feedback! We're delighted to hear that you enjoyed our hotel's location, breakfast, and the service provided by our staff. Your satisfaction is our top priority, and we're thrilled that we could meet your expectations.If you have any suggestions or if there's anything else we can do to enhance your experience further, please don't hesitate to let us know. We look forward to welcoming you back for another excellent stay in the future.Best Regards,Gusti CayaningratGeneral Manager
Guest User
Superior Room
Stayed in Dec 2023
Friends
6 review
Posted on Dec 25, 2023
Clean ans convenient for Batu Bolong beach but streets around Canggu have a lot of trsffic so alow to get anywhere. Room was OK size but bathroom was small. The rooma at the front of ghe hotel are very noisy because they look over bars. Take ear plugs. There was also noisy construction at the hotel and the power kept getting knocked out. The staff kindly moved us to an interior room for the last 2 nights which was quieter.
Rooftop pool is nice for sunset but nit much shade in the daytime. There was only 1 sun umbrella available.
Response from Property: Dear Valuable Guest,Thank you for sharing your feedback with us. We appreciate your insights and understand that certain aspects of your stay did not meet your expectations.We apologize for any inconvenience caused by the noise and construction issues you experienced. It's great to hear that our staff was able to address the concerns by moving you to a quieter room for the last two nights. We appreciate your understanding.Regarding the rooftop pool, we understand your feedback about the limited shade and the availability of sun umbrellas. We want to assure you that we are actively working to find a vendor to provide additional umbrellas to enhance the comfort of our guests.We appreciate your patience and value your input. If there's anything more you'd like to share or if there are specific ways we can improve, please feel free to let us know. We look forward to the opportunity to host you again and provide a more seamless and enjoyable experience.Best Regards,Gusti CayaningratGeneral Manager
Iffah
Deluxe Room
Stayed in Dec 2023
Solo travelers
2 review
Outstanding
Posted on Dec 19, 2023
Perfect location - just a 5 mins walk from the hotel to the Batu Bolong beach but what makes it extra great are the staff. Very friendly, attentive and kind. Room is clean and spacious and not dated as some of the reviews mentioned. My fav spot of the hotel has got to be the rooftop pool, offers the best view of Canggu, and away from the crowd. Would come back again to stay here.
Response from Property: Dear Iffah,Thank you for taking the time to share your feedback, and we're thrilled to hear about your positive experience with us.It's wonderful to know that you found the location perfect, with a short walk to Batu Bolong beach. We're especially pleased that the staff made your stay extra great with their friendliness, attentiveness, and kindness. We appreciate your note about the cleanliness and spaciousness of the room, and it's great to hear that it doesn't feel dated.Your favorite spot at the hotel, the rooftop pool, providing the best view of Canggu and offering a serene atmosphere away from the crowd, is fantastic to hear. We're honored by your intention to come back and stay with us again.If there's anything specific you loved about your stay or if there are any suggestions you have for improvement, please feel free to let us know. We look forward to welcoming you back for another wonderful experience.Best Regards,Gusti CayaningratGeneral Manager
Pamy Aquino
Deluxe Room
Stayed in Dec 2023
Couples
2 review
Outstanding
Posted on Dec 15, 2023
Amazing and modern hotel that is right across the beach, and that is a big plus! Also the staffs are very friendly and helpful that definitely made the hotel more nicer! The restaurant at the rooftop was also a thumbs up for me, delightful foods! Will definitely stay here again.
6/7
Response from Property: Dear Pamy Aquino,Thank you for sharing your wonderful experience with us! We're thrilled to hear that you found our hotel amazing and modern, and the proximity to the beach was a big plus for you. We appreciate your kind words about our friendly and helpful staff, as their dedication to guest satisfaction is a top priority.It's fantastic to know that you enjoyed the rooftop restaurant and found the food delightful. We're honored by your positive feedback and are delighted to hear that you're planning to stay with us again. We look forward to welcoming you back for another memorable and enjoyable experience.If there's anything specific you loved about your stay or any preferences you have for your next visit, please feel free to let us know.Best Regards,Gusti CayaningratGeneral Manager
Ying Ying
Superior Room
Stayed in Nov 2023
Couples
9 review
Outstanding
Posted on Nov 29, 2023
Super great location, just a few minutes walk to the clubs. Breakfast was on the average level.
Response from Property: Dear Ying Ying,Thank you for sharing your feedback with us. We're glad to hear that you found our location to be super great, with convenient access to the clubs. We appreciate your honest input about the breakfast, and we will certainly consider your comments as we work to enhance our offerings.Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.Best Regards,Gusti CayaningratGeneral Manager
Jellybeanz
Superior Room
Stayed in May 2024
Friends
17 review
Amazing
Posted on May 15, 2024
Can’t get anymore central than this hotel. Downside is it can be loud if you’re street facing, but reception will try their best to upgrade you to an interior room. Clean and the air con is crisp and cool. Pretty unvarnished / no attempt at interior decor which is fine. Comfy beds.
Response from Property: Dear Jellybeanz,Thank you for taking the time to share your feedback. We're glad to hear that you appreciated our central location and found the air conditioning to be crisp and cool, as well as the beds comfortable.We understand that the noise from the street-facing rooms can be a downside. We're pleased that our reception team was able to assist by upgrading you to an interior room when possible. Your comments about the straightforward interior decor are noted, and we appreciate your understanding.We hope to welcome you back for another comfortable stay in the future.Best Regards,Gusti CayaningratGeneral Manager
Guest User
Deluxe Room
Stayed in Apr 2024
Solo travelers
1 review
Very Good
Posted on Apr 29, 2024
Was in a good location.. staff were helping.. only down side was some mould in the shower and it could get quite loud late at night with people coming back from a night out but can't complain with the price
Response from Property: Dear Valuable Guest,Thank you for sharing your feedback with us. We're pleased to hear that you found our hotel to be in a good location and that our staff provided helpful service during your stay. We apologize for any inconvenience caused by the presence of mould in the shower and the noise from late-night activities.Please rest assured that our housekeeping team has conducted a general cleaning to address any cleanliness issues, including the mould in the shower. We're committed to providing a clean and comfortable environment for all our guests.We appreciate your understanding and patience, especially considering the affordable price of your stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm Regards,Gusti CayaningratGeneral Manager
Weisy
Deluxe Room
Stayed in Oct 2023
Friends
2 review
Posted on Oct 2, 2023
Overall, the hotel is very average. The pictures looked nicer, the room was old and not that clean. Location is good. The pool area is small bit nice to watch the sunrise and set.
Response from Property: Dear Weisy,Thank you for your follow-up regarding your stay. We appreciate your feedback and apologize for the discrepancies you encountered.Regarding the pictures online, we will certainly review them to ensure they accurately represent our hotel. Additionally, we apologize for the cleanliness issue you experienced in your room. Our housekeeping team will conduct a thorough cleaning to address this concern and ensure that future guests enjoy a clean and comfortable environment.We appreciate your understanding, and we hope that if you decide to stay with us again in the future, we will have the opportunity to provide you with a more pleasant and accurate representation of our hotel.Thank you for choosing our hotel, and we look forward to serving you again in the future.Best Regards,Gusti CayaningratGeneral Manager
Shaaoo
Superior Room
Stayed in Sep 2023
Friends
5 review
Very Good
Posted on Sep 19, 2023
Hotel is located very close to the vanguard beach, within 5 mins walk. Room is standard, however the bed was huge for two. Many food options is available down the road, cafes and bars.
Response from Property: Dear Shaaoo,Thank you for taking the time to share your thoughts on your recent stay with us. We greatly appreciate your feedback and are delighted to hear that you enjoyed your experience at our hotel.Our close proximity to Vanguard Beach is certainly one of the highlights of our location, and we're pleased to know that you found it convenient to access within a 5-minute walk. Additionally, it's wonderful to hear that you were satisfied with the spaciousness of your room and the comfortable bed we provided for your stay.We take pride in offering our guests a variety of dining options, and we're glad you had the opportunity to explore the cafes and bars in the area. It's our goal to ensure that our guests have a memorable and enjoyable stay, and it sounds like you were able to take full advantage of the nearby amenities.If your future travels bring you back to our area, we would be delighted to host you once again. Should you have any special requests or preferences for your next visit, please don't hesitate to let us know. Your comfort and satisfaction are our top priorities.Thank you for choosing our hotel, and we hope to welcome you back in the future.Best Regards,Gusti CayaningratGeneral Manager