Coco de Heaven House Reviews
Coco de Heaven House
Jl. Bypass Ngurah Rai No.17X, Kedonganan, Kec. Kuta Sel., Kabupaten, Bali, IndonesiaView Hotel Details
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1 night
Coco de Heaven House Guest Reviews
3.6/5
12 review
Verified reviewsLocation3.6
Amenities3.5
Service3.6
Cleanliness3.5
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Positive reviews(10)
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Negative reviews(2)
Rzal52288
Deluxe Double Room, 1 Queen Bed, Non Smoking
Stayed in Apr 2024
Other
1 review
Posted on Apr 26, 2024
The staff was friendly and nice. But they did not do as they promised. I had an emergency that I need to cancel the next reservation, I tried to request from the agent, however it is denied, but when I try to speak to the manager, they promised that they would approve to cancel the booking however when i check with the agent, they said it is not approved by the hotel!
If the hotel inform that it would not be approve, I would not comment this too. But when they commit to the guest, and they are unable to fulfill the request. I donโt think this is the service should be provided.
Guest User
Deluxe Double Room, 1 Queen Bed, Non Smoking
Stayed in Apr 2024
Solo travelers
1 review
Posted on Apr 21, 2024
This place looks nothing like it does in the images. Granted the receptionist offered to show me a different room but the general look of the place told me it would all be the same. I do not know how old the pictures are that they have on there. The bathroom also had a really bad smell. I left immediately. I just asked for my deposit didnโt even have the energy to go through the process of speaking to a manager etc
WiseTour
Standard Double room
Stayed in Feb 2023
Solo travelers
87 review
Very Good
Posted on Feb 25, 2023
Very convenient locations easy for ***** transportations moving around everywhere. Very friendly staff and very helpful. Great facilities for this price. Excellent place. Clean room, friendly staffs and helpful
Swimming pool is clean and nice
willy34
Deluxe Double Room, 1 Queen Bed, Non Smoking
Stayed in Nov 2023
Solo travelers
38 review
Outstanding
Posted on Nov 12, 2023
The hotel is comfortable, close to Jimbaran and the airport, there is a swimming pool too.
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ghalunk
Deluxe Double Room, 1 Queen Bed, Non Smoking
Stayed in Apr 2024
Solo travelers
1 review
Outstanding
Posted on Apr 9, 2024
It's all good, just. The reception number won't pick up even though it is active...
In fact, I want to. Book another room because we already have it. Know the number. That's why I booked but the person at the reception was lazy to pick up...
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Saut
Deluxe Double Room
Stayed in May 2022
Family
1 review
Posted on Jun 19, 2022
Not bad for the hotel... it's a pity but the waiter is only one person.. so the employees are really tired... everything needs to be improved again
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Made Dwi
Deluxe Double Room
Stayed in Jun 2021
Couples
4 review
Posted on Sep 15, 2021
fully equipped
But the sheets felt dirty and sticky, as if they hadn't been changed, the bathroom still had urine marks, and the room was damp
But the staff are very friendly
thanks
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Guest User
Stayed in Nov 2022
Couples
0 review
Very Good
Posted on Nov 27, 2022
The rooms are very small for the pool view but that's ok and comfortable. But careful crabs crawl along the washroom so do not sit longer in the washroom. The pool is super fantastic and a very nice view to enjoy in the evening with a cup of Tea โ. Parking is spacious for a car though it's on the Main road ๐ฃ๏ธ. Service is super fantastic they are always available if you need anything. I had also asked for an extra blanket. Soap and Shampoo ๐งด is provided We booked with breakfast but there was no breakfast available there However they do provide Hot Tea without Milk, โ Hot Coffee, Hot Water to drink.