Desa Buitan, Manggis, Karangasem Regency, Karangasem, Bali, Province of Bali, 80871, IndonesiaView Hotel Details
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Alila Manggis Guest Reviews
4.5/5
Great
61 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(61)
Positive reviews(52)
Reviews with photos/video(10)
Awesome stay(4)
Great service(4)
Negative reviews(1)
Lili Zuhriani
1 King Bed
Stayed in Jun 2024
Couples
15 review
5.0/5
Outstanding
Posted on Jul 28, 2024
I love everythings in this hotel. The concept is back to nature. So don't expect a gym. The hotel provides bicycles. There is yoga every Monday afternoon. There is taichi every Sunday morning. The place is very quiet. The room is big. The bed is comfortable. The food is good. But there is no buffet for breakfast, they provide ala carte. But you can order all the breakfast menu. They also have afternoon tea everyday from 3pm unti 5pm. My suggestion add more variants for the room service menu, especially the main course. Other than that everythings is good. Oh one more thing, all the staff very friendly and helpfull. They services very good. Thanks Alila.
Response from Property: Dear Lili Zuhriani,Thank you for your outstanding review and for awarding us a perfect score.We are delighted to learn that you thoroughly enjoyed your stay at Alila Manggis and appreciated our "back to nature" concept. It is gratifying to know that our bicycles, yoga sessions, Tai Chi classes, and serene environment contributed to a positive experience. We are also pleased that you found our rooms spacious, the bed comfortable, and our food to your liking.We appreciate your feedback regarding the room service menu and will take your suggestion into account as we review our offerings. Our goal is to continually enhance our guests' experiences, and your input is invaluable to us.Furthermore, we are grateful for your recommendation of our staff. Providing attentive and friendly service is a core focus of ours, and it is rewarding to hear that our team met your expectations.Thank you once again for your thoughtful comments. We look forward to the privilege of welcoming you back to Alila Manggis in the future.Warm regards,Alila Manggis
antoine
1 King Bed
Stayed in Sep 2023
Solo travelers
79 review
3.7/5
Posted on Oct 16, 2023
Nice hotel and nice pool but I was expecting a very nice spa. Alila is well known for it and this one was a bit disappointing. The massage was good but the place not that great, a random hotel room instead of a nice dedicated spa.. out of that all good. Maybe a bit noisy, the insulation is not very great window could be renovated
Response from Property: Dear Antonie,Thank you for taking the time to share your feedback with us. We're pleased to hear that you enjoyed our hotel and pool facilities. However, we apologize that our spa did not meet your expectations. Your comments are valuable to us, and we will certainly take them into consideration for future improvements. We appreciate your understanding and hope to welcome you back for a more satisfying experience in the future.Warm regards,Alila Manggis Team
Guest User
1 King Bed
Stayed in May 2023
Travel with friends
1 review
4.5/5
Great
Posted on Jun 12, 2023
Great place if you want to do absolutely nothing and be away from the centre of town. Great staff and clean rooms. Wifi is extremely slow and could do with an upgrade.
Response from Property: Dear valued guest,Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed our peaceful atmosphere, attentive staff, and clean rooms. Your feedback regarding the wifi speed is duly noted, and we apologize for any inconvenience this may have caused. Rest assured, we will look into upgrading our wifi to enhance our guests' experience. We appreciate your valuable input and hope to welcome you back for another relaxing stay in the future.Warm regards,Alila Manggis Team
HSINJAN
1 King Bed
Stayed in Mar 2023
Couples
1 review
5.0/5
Outstanding
Posted on Apr 11, 2023
Very good hotel. Nice staff and food here. Will come to stay and soon
Response from Property: Dear Hsinjan,Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us and that you enjoyed our attentive staff and delicious food offerings. We can't wait to welcome you back for another fantastic stay soon.Warm regards,Alila Manggis Team
Guest User
2 Twin Beds
Stayed in Jun 2024
Family
12 review
4.7/5
Amazing
Posted on Jul 23, 2024
Advantages: The public area of the hotel is really beautiful. Although the facilities are old, they are really well maintained. Although there is a village nearby, it is easy to get a taxi. The hotel has many paid activities, but they are very expensive and not cost-effective. There is a small restaurant outside the door. It is very cheap and the taste is OK.
Disadvantages: The hotel swimming pool is very beautiful and I can't wait to get in the water, but! ! It is very dirty. There are all kinds of debris in the water, and the water is turbid. The swimming pool is also very slippery, as if there is moss, but I also see many foreigners who can soak for a day. In addition, if you order at the hotel restaurant, the menu is all in English, which is a blind spot for those who are not good at English. The portion is very small and expensive. Breakfast is also ordered, and there are very few varieties of self-service fruit, bread and juice. Try to order breakfast, otherwise it is really not worth it to go to more than 200 per person. These two experiences are not good when staying here, and everything else is OK.
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6/10
Response from Property: Dear Guest,Thank you for your detailed feedback and for awarding us a high score.We are pleased to hear that you appreciated the beauty of our public areas and the maintenance of our facilities. Additionally, we are glad you found transportation convenient and enjoyed the nearby restaurant.We apologize for the issues you encountered with our pool. Ensuring the cleanliness and safety of our facilities is a top priority, and we will address these concerns with our maintenance team immediately. Your comments regarding the restaurant menu and breakfast options are also highly valuable. We will work on providing more variety and ensuring that our menu is accessible to all guests.We understand the importance of offering a cost-effective experience and will review our activity pricing to ensure it provides better value.Thank you once again for your valuable feedback. We look forward to the opportunity of welcoming you back to Alila Manggis and providing an improved experience in the future.Warm regards,Alila Manggis
Guest User
1 King Bed Deluxe
Stayed in Mar 2024
Solo travelers
22 review
5.0/5
Outstanding
Posted on Jun 14, 2024
I stayed on the east coast of Bali to avoid the crowds. I just lay down in the hotel and watched the sea. I went fishing and snorkeling in the morning, ate the fish I caught in the restaurant at noon, and had a massage and swam in the sea breeze in the afternoon. After leaving Manggis, I went to Ubud. I saw traffic jams everywhere and commercial streets. I suddenly felt a little uncomfortable.
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6/16
Response from Property: Dear Our Valued Guest Thank you for taking the time to share your experience at Alila Manggis. It sounds like you had a wonderful time relaxing by the east coast of Bali, and we are thrilled that you chose our hotel as your home base.We are delighted to hear that you enjoyed the fresh seafood you caught in the morning, prepared by our talented chefs and enjoyed poolside. An afternoon massage and time spent soaking up the sea views sounds like the perfect way to unwind.Thank you for mentioning that you would recommend our hotel to others seeking a relaxing vacation. Alila Manggis is designed to provide a tranquil escape, and we are happy to hear that we achieved this for you.We hope to see you again soon!Sincerely,Alila Manggis
Jeremy 77777
1 King Bed
Stayed in Feb 2024
Couples
15 review
4.0/5
Very Good
Posted on Apr 2, 2024
A very cost-effective hotel, very quiet, with few people, the restaurant is delicious, and the service is good, but the room facilities are...but the price can't be said much.
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Response from Property: Dear Jeremy,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed the tranquility of our hotel, the delicious offerings at our restaurant, and the quality of our service. Your comments regarding the room facilities are duly noted, and we appreciate your input as we continually strive to enhance the guest experience. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Alila Manggis Team
Chihiro
2 Twin Beds Deluxe
Stayed in Aug 2024
Family
16 review
4.7/5
Amazing
Posted on Sep 9, 2024
I stayed here for a family trip.
It was a very pleasant place and the service was good too, so I felt very happy!! If I have the chance to go to Bali, I think this is a good hotel to stay at.
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Response from Property: Dear Chihiro,Thank you for your excellent review and for choosing Alila Manggis for your family trip. We are thrilled to hear that you enjoyed our serene surroundings, and the attentive service provided by our team. It is wonderful to know that your stay was both pleasant and uplifting.We are grateful for your high praise regarding our amenities and cleanliness. We look forward to the opportunity to welcome you back to our tranquil retreat if you find yourself in Bali again.Warm regards,Alila Manggis
Guest User
1 King Bed
Stayed in Nov 2023
Solo travelers
3 review
2.5/5
Posted on Jan 7, 2024
I really don’t recommend coming.
The room I was assigned to stay in for the first time had two huge bugs on the pillow. I called the hotel staff to deal with it, but they only changed the pillows and no other bedding.
I fell asleep in the middle of the night and the air conditioner in my room broke down. I called the staff to change my room. I waited for more than half an hour and sweated a lot before the staff was ready to take me to a new room.
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Response from Property: Dear our valued guest,We sincerely regret to hear the inconvenience you experienced during your stay with us. Your feedback is of utmost importance, and we regret that we fell short of meeting your expectations. Please rest assured that we have addressed your concerns with our team to ensure that such incidents are not repeated in the future. We appreciate your patience and understanding, and we hope to have the opportunity to welcome you back for a much-improved experience.Warm Regards,Alila Manggis Team
Shukeniu
1 King Bed Deluxe
Stayed in Oct 2023
Couples
4 review
5.0/5
Outstanding
Posted on Nov 29, 2023
After my stay, I extended it for another day.
The relevant information is all written in that review.
The hotel environment is very good, right on the beach
It's very comfortable just lying down in the hotel without doing anything.
You can also lie by the pool or go to the afternoon tea table
All in all, a good hotel experience
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Response from Property: Dear Shukeniu,Thank you so much for taking the time to share your wonderful feedback about your stay at our resort! We are thrilled to hear that you found our resort to be "outstanding" and that the environment was perfect for relaxation. We truly appreciate your kind words.It's fantastic to know that you enjoyed the beachfront location so much. There's something truly special about being able to unwind right on the beach, and we're glad you took advantage of it. We're also happy to hear that you found both the pool and the afternoon tea to be enjoyable options for relaxation.We were particularly delighted to learn that you extended your stay with us. It means a lot to know that you wanted to spend even more time enjoying our resort experience.Thank you again for choosing our resort, Shukeniu. We look forward to welcoming you back again soon!Warm Regards,Alila Manggis Team
Guest User
1 King Bed
Stayed in Sep 2023
Travel with friends
11 review
5.0/5
Outstanding
Posted on Oct 12, 2023
Everything is correct and worth the price. The only thing I can't fault is to try not to choose a layer. It is relatively humid and northerners are not used to it. Service is good, hardware could be better.
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Response from Property: Dear valued guest,Thank you for your outstanding review and for choosing our resort for your stay. We're delighted to hear that you found everything to be correct and worth the price. Your feedback regarding the humidity and hardware is duly noted, and we will strive to improve in these areas. We appreciate your valuable input and hope to have the pleasure of welcoming you back soon for another enjoyable stay.Warm regards,Alila Manggis Team
Kevin Djuanda
2 Twin Beds Deluxe
Stayed in Aug 2023
Family
4 review
4.2/5
Very Good
Posted on Oct 29, 2023
pretty good
Original TextTranslated by Google
Response from Property: Dear Kevin,Thank you for your review and for choosing our resort. We are glad to hear that you had a pretty good experience with us. Your feedback is valuable to us as we strive to provide exceptional service to all our guests. We hope to have the opportunity to welcome you back for an even better experience in the future.Warm regards,Alila Manggis Team
Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Sep 23, 2024
A great first-stop in our Bali adventures Alila is a lovely welcoming resort hotel in East Bali. We arrived in the middle of the night and were greeted by super friendly night staff who quickly got us settled in out three rooms offering to sort out the admin the next day which was welcome. The rooms are comfortable – though Hubbie and I rowed over the use of the AC – with basic shower/wc section and the washroom in the main room. All rooms have a balcony overlooking the pool and lawn. Restaurant excellent – a short walk across the lawn – with a lovely introduction to Balinese cuisine. There is no beach here, but a lovely pool, views over the sea and a yoga platform with evening yoga classes which we made use of. Trips organised by the hotel were excellent with knowledgeable staff. We spent a day exploring temples: Another morning walking through the paddy fields (take trainers) which provided some super iconic photos of rice fields and volcanoes and finally had great fun cycling from the top of the ridge next to Agg all the way down to the beach. All of these are accompanied by a local guide. The mountain bikes provided by the hotel were in good condition, which is just as well as the small roads we took were very very steep, mostly but not exclusively downhill, and at times shared with cars. Not recommended for younger children or inexperienced cyclists. That said we cycled through villages that clearly rarely saw any tourists, visited the “clans” – blacksmiths, silversmiths and really got a feel for the non-tourist side of Bali. Covered about 30km and finished by the sea with grilled fish from
Response from Property: Dear natalielT2446JI, Thank you for sharing such a detailed and thoughtful reflection on your stay with us. It brings us joy to know that Alila Manggis served as a warm and welcoming start to your Bali adventure, even with a late-night arrival. We are pleased that our team ensured a seamless arrival for you and your family, and that you found comfort in your accommodation overlooking the pool and lawn. It’s wonderful to hear that you enjoyed exploring East Bali through our curated experiences, from walking through the rice fields to cycling down the ridge. The connection you made with the local communities and the glimpse into their crafts truly reflects the essence of authentic Bali. Your kind words about our restaurant and the introduction to Balinese cuisine are deeply appreciated, as is your participation in our evening yoga sessions. We hope the memories you’ve made continue to bring you joy, and we look forward to welcoming you back for more immersive and enriching experiences. Warm regards, Alila Manggis
Guest User
Stayed in Nov 2024
Family
5.0/5
Outstanding
Posted on Dec 8, 2024
This is a great hotel to relax and enjoy' Although it is a little bit away from the main towns the environment is quite and relaxing food is high quality and service is of a high standard. We have stayed here many times and can highly recommend it.
Guest User
Stayed in Oct 2024
Family
5.0/5
Outstanding
Posted on Nov 21, 2024
Everyone, and we mean everyone, was absolutely exceptional! The level of service provided went far beyond our expectations. The staff consistently greeted us with warm smiles and genuine interest in ensuring our stay was perfect, always ready to assist whenever needed. Having traveled frequently, we can confidently say this was some of the BEST, if not THE BEST, service we’ve ever experienced. Keep up the amazing work!