Hilton Bali Resort

Hilton Bali Resort Reviews

Hilton Bali Resort

Jl. Raya Nusa Dua Selatan, Bali, IndonesiaView Hotel Details
Hilton Bali Resort
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Hilton Bali Resort Guest Reviews

4.5/5
Great
276 review
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All Reviews(276)
Positive reviews(257)
Reviews with photos/video(137)
Nice sea view(61)
Delicious breakfast(47)
Great swimming pool(32)
Classy environment(23)
Perfect for kids(23)
Great value for money(17)
Large rooms(15)
Has facilities for children(9)
Negative reviews(19)
Tdkzaw
Accessible Twin Room with Ocean View
Stayed in Mai 2024
Family
2 review
5.0/5
Outstanding
Posted on 1. Juni 2024
Overall: Hilton Bali Resort is an excellent choice for both families and couples seeking a luxurious getaway in Bali. With its stunning location, exceptional service, and wide range of amenities, it promises a memorable stay that combines relaxation, adventure, and cultural experiences. Whether you're lounging by the pool, indulging in a spa treatment, or exploring the beautiful island, Hilton Bali Resort delivers an unforgettable experience.
Response from Property: Hello,Thank you for sharing your review. We're thrilled to hear that you found our resort to be an ideal choice for both families and couples. It's wonderful to know that you enjoyed our stunning location, exceptional service, and wide range of amenities. Whether you're lounging by the pool, indulging in a spa treatment, or exploring the island, we strive to deliver an unforgettable experience. We look forward to welcoming you back for another memorable stay.Best Regards,Amit SakhraniGeneral Manager
ClaireWong18
Twin Cliff Tower Ocean View
Stayed in Mai 2024
Other
2 review
5.0/5
Outstanding
Posted on 28. Mai 2024
Overall service is really good and friendly, they even provide breakfast box if you are leaving the hotel for your itinerary before the breakfast starts (can request upon check in). Room view is amazing and clean, the only not so nice part is the beach. It is on reconstruction and there is a lot of seaweed so nothing to do if you want to go to the beach for a swim.
Response from Property: Dear ClaireWong18, Thank you for your kind words and for sharing your experience with us. We are thrilled to hear that you found our service friendly and accommodating, and that you enjoyed the breakfast box option for early departures. It’s also wonderful to know that you appreciated the amazing and clean room view.We apologize for the inconvenience caused by the beach reconstruction and the condition of the shoreline. We understand how important the beach experience is and are working diligently to enhance it for our guests.We look forward to welcoming you back in the future and hope to provide you with an even better stay.Regards, Hilton Bali Resort team
King Cliff Tower Ocean View
Stayed in Juni 2024
Friends
42 review
5.0/5
Outstanding
Posted on 16. Juni 2024
Stayed for 3 nights. Breakfast had a wide variety of options.
Response from Property: Hello,Thank you for staying with us for three nights. We're pleased to hear you enjoyed the wide variety of breakfast options. We hope to welcome you back to our resort for memorable stay.Best Regards,Amit SakhraniGeneral Manager
Anonymous User
King Guest Rom Garden View
Stayed in Apr. 2024
Couples
34 review
5.0/5
Outstanding
Posted on 8. Apr. 2024
My second time staying at Hilton Bali, and they never fail to take care of their guests. Absolutely incredible resort.
Response from Property: Hello,Thank you for choosing our resort once again for your recent stay, and for taking the time to share your feedback with us. We are delighted to hear that you had another wonderful experience with us. It's truly rewarding to know that we have consistently provided excellent service and taken care of your needs during both of your stays. Creating memorable experiences for our guests is at the heart of what we do, and we are thrilled that we could meet your expectations once again. We look forward to welcoming you back for many more exceptional stays in the future. Best Regards,Amit SakhraniGeneral Manager
KartiniPage
King Guest Rom Garden View
Stayed in Mai 2024
Family
1 review
5.0/5
Outstanding
Posted on 13. Mai 2024
Very recommended! Very good service. Clean room, complete amenities, quiet.
Response from Property: Dear KartiniPage, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our service, cleanliness, amenities, and the tranquility of our rooms. Your recommendation means a lot to us. We look forward to welcoming you back soon!Regards, Hilton Bali Resort team
Ashlee.71
King Guest Rom Garden View
Stayed in Apr. 2024
Friends
9 review
5.0/5
Outstanding
Posted on 7. Apr. 2024
Hilton is sooooo good! The breakfast, the facility, and all the employees there are all nice!! We really enjoyed the stay at Hilton and wish to come again💜
Response from Property: Dear Ashlee,Thank you for your wonderful feedback. We are thrilled to hear that you had a pleasant experience during your stay at our resort. It's fantastic to know that you enjoyed our breakfast offerings, our facilities, and the service provided by our employees. Providing exceptional service and creating memorable experiences for our guests are our top priorities, and we are delighted that we could meet your expectations in all aspects of your stay. We would be honored to welcome you back for another enjoyable stay in the future.Best Regards,Amit SakhraniGeneral Manager
Guest User
Twin Executive Ocean View
Stayed in Jan. 2024
Solo travelers
16 review
5.0/5
Outstanding
Posted on 25. Jan. 2024
Strategic Cliff location with scenic view of the Nusa Dua seaside as I stayed in the Cliff Tower - executive room 914 and later 1014 Excellent customer service - polite, friendly and accommodating staff always smiling & greetings guests Very comfortable, spacious executive room with a balcony which overlooks the pools, garden and beach area. Very big spread of food & drink variety in Grain restaurant. Healthy and good taste Good selection of wines and fruit drinks in the executive lounge. The snack food were little options and always not enough - room for improvement here. The fitness centre at L1 is spacious but only basic equipment with some free weights. Would need more equipment such as lat pull down, bench/shoulder press, legs extension & curls. Overall excellent stay and will look forward to future holidays here.
6/13
Response from Property: Hello,Thank you for sharing your detailed and positive review following your stay in the Cliff Tower, executive rooms 914 and 1014. We truly appreciate your feedback and are delighted that your experience at our resort was excellent. We are thrilled that you enjoyed the strategic cliff location and the scenic view of the Nusa Dua seaside. It's heartening to know that our staff's politeness, friendliness, and accommodating nature made your stay memorable. We are proud that you found the executive room spacious and comfortable, offering a beautiful balcony view of the pools, garden, and beach area. We are also pleased that you enjoyed the extensive variety of food and drinks in our Grain restaurant and the selection of wines and fruit drinks in the executive lounge. Your positive comments motivate us to continue delivering a high standard of service. Your feedback regarding the snack options in the executive lounge and the fitness center equipment is duly noted. We appreciate your constructive criticism and will look into improving the snack options and consider adding more advanced equipment to the fitness center. Once again, thank you for staying with us and sharing your positive experience. We look forward to welcoming you back for future holidays, and please feel free to reach out if there is anything specific you would like to see improved upon your return.Warm regards,Amit SakhraniGeneral Manager
Guest User
Twin Deluxe Ocean View
Stayed in Febr. 2024
Family
5 review
5.0/5
Outstanding
Posted on 13. Febr. 2024
We definitely had a very good stays in Hilton Bali resort during the Chinese new year. What a wise decision I made! The staffs Sumerti, widya and the team prepared a big surprise for my birthday, I really moved by what they had done for us. It’s certain that we will come back again to Hilton Bali to get relaxed with these awesome staffs.
Response from Property: Hello,Thank you so much for choosing us for your Chinese New Year celebration, and we are overjoyed to hear that you had a fantastic stay! We are thrilled that our team, especially Sumerti and Widya, could contribute to making your birthday a memorable and special occasion. Your kind words have been shared with them, and your appreciation genuinely touches them. We look forward to welcoming you back for another relaxing getaway with our excellent team.Warm regards,Amit SakhraniGeneral Manager
Skinner21
King Executive Room Ocean View
Stayed in Febr. 2024
Family
4 review
4.2/5
Very Good
Posted on 14. Febr. 2024
My family and I thoroughly enjoyed our stay at the Hilton Bali. Our room was both clean and comfortable, with a breathtaking view that allowed us to wake up feeling relaxed and refreshed. The staff, overall, were incredibly friendly and helpful throughout our stay, but there were a few outstanding individuals that we felt deserved special mention. Reo, who was responsible for cleaning our room, provided us with extra water and even offered turndown service. He frequently checked in with us to ensure that we had everything we needed, and his attentive service was greatly appreciated. Gwen, a waitress at The Shore restaurant, was particularly friendly and welcoming. She went out of her way to ensure that our baby was comfortable and happy as we enjoyed our sunset dinners together. We couldn't have asked for a better dining experience! Yasar, who arranged for gluten-free pancakes with interesting toppings, definitely helped kickstart our mornings! His innovative addition of banana caramel, apple sauce, and fresh coconut truly elevated our breakfast experience. Dwipi, the chef who made our omelettes every morning with a warm and welcoming smile, was another bright spot in our stay. He even remembered our preferences, which made us feel particularly valued. Finally, Keren, who worked in the executive lounge, went out of her way to make sure that we had access to cocktails and canapés during our stay. She arranged for us to receive extra canapés between 5 and 7 pm since our children were unable to access the executive lounge due to age restrictions. Sedco, who helped arrange for a later check-out time, was a lifesaver as it allowed our baby to have her much-needed nap before our long journey home. Overall, the Hilton Bali exceeded our expectations, and we cannot wait to return for another stay. We could not recommend this hotel enough and would like to thank all the staff for making our stay truly memorable.
Response from Property: Hello,Thank you so much for sharing your detailed and heartwarming review of your stay with us. We are overjoyed to learn that your experience surpassed your expectations and that our team members contributed significantly to making your stay memorable. Your appreciation for Reo's attentive service in maintaining your room, Gwen's friendly and welcoming approach at The Shore restaurant, Yasar's innovative gluten-free pancake creations, Dwipi's warm and personalized omelet preparation, and Keren's exceptional efforts in the executive lounge has been shared with them. They are thrilled to have played a role in making your stay memorable. We are also grateful for highlighting Sedco's assistance with arranging a later check-out, ensuring your convenience. Your words mean the world to us, and your recommendation genuinely touches us. We can't wait to welcome you and your family back for another delightful stay at Hilton Bali Resort.Warm regards,Amit SakhraniGeneral Manager
Poblete
King Deluxe Ocean View
Stayed in Nov. 2023
Couples
4 review
5.0/5
Outstanding
Posted on 18. Dez. 2023
Hotel is great. Stayed 3 night. Room with Seaview and massive bed was nice. Just have to be aware of the monkey’s. They can climb up high into the balconies. Exterior beautiful. Staff very friendly. The buffet was amazing. Pool was great, big slide. Different theme night for dinner. Courtesy bus to the local mall.
6/20
Response from Property: Hello Poblete,Thank you for taking the time to share your wonderful experience with us! We are thrilled you had a great stay and appreciate your positive feedback.It's delightful to know that you enjoyed the ocean-view room with a massive bed, and we're glad you found the exterior beautiful. We appreciate your understanding about the monkeys, and we'll continue to work on measures to ensure a comfortable stay for our guests.We're pleased to hear that our staff contributed to a positive experience, and we're happy that you enjoyed the fantastic buffet, the great pool with a giant slide, and the different themed dinner nights. Providing various experiences is vital to us, and we're glad you had the opportunity to explore our offerings.Your feedback is valuable to us, and we look forward to welcoming you back for another fantastic stay in the future!Best regards,Amit SakhraniGeneral Manager
KhangVGG
Family Room King Bed
Stayed in Dez. 2023
Family
5 review
4.7/5
Amazing
Posted on 28. Dez. 2023
The Hilton Bali is set on beautifully manicured grounds abundant with colorful plumeria and bougainvillea, and countless other beautiful flowers, and part of the hotel is built against a cliff. During the day, it can be fascinating to watch the monkeys playing
Response from Property: Hello KhangVGG,Thank you for sharing your wonderful experience with us! We are delighted to hear that you enjoyed our hotel's beautiful and meticulously maintained surroundings, adorned with vibrant plumeria, bougainvillea, and various other flowers. The natural beauty of the cliffside setting is indeed something we take great pride in. It warms our hearts to know that you found watching the monkeys playing during the day fascinating. Nature's presence is a particular aspect of our property, and we're thrilled that it added to your overall enjoyment. We appreciate your positive feedback and are grateful for your kind words. We look forward to the opportunity to welcome you back for another memorable stay at Hilton Bali Resort.Warm regards,Amit SakhraniGeneral Manager
Daljeet
King Deluxe Ocean View
Stayed in Juni 2024
Family
9 review
4.5/5
Great
Posted on 17. Juni 2024
Gold Stay. Next to Beach. Nice property. Many Amenities and entertainment places within the property.
Response from Property: Hello,Thank you for sharing your review. We're delighted you enjoyed your stay, the beachside location, and our many amenities and entertainment options. We look forward to welcoming back to our resort for your next visit.Best Regards,Amit SakhraniGeneral Manager
Guest User
King Cliff Tower Pool View
Stayed in Mai 2024
Family
11 review
4.7/5
Amazing
Posted on 10. Juni 2024
Stayed for 1 night and it was a very nice scenic resort with very good service staffs. WE had 2 rooms and they were very nice to not just allocated connecting rooms(as per our request ) but also provided a room with a nice view of the pool surrounding as well. Breakfast was extensive. There was also free pool table that family can spend time together. If you would like to go out for dinner, defintely need to call grab. A nice relaxing resort which we will defintely consider to come back when we are coming Bali.
Response from Property: Hello,Thank you for sharing your review. We're delighted you enjoyed your stay and appreciated our scenic resort, good service, and accommodating staff. It's wonderful to hear you liked the connecting rooms, the pool view, and the extensive breakfast. We look forward to welcoming you back to our resort for another relaxing stay in Bali.Best Regards,Amit SakhraniGeneral Manager
Kingship
Family Room King Bed
Stayed in Nov. 2023
Family
3 review
5.0/5
Outstanding
Posted on 7. Dez. 2023
Wonderful resort services provided by the Hilton Hotel. Free breakfast buffet for kids. Welcome drinks and fruits. Easy check in and check out process.
6/10
Response from Property: Hello Kingship,Thank you for taking the time to share your delightful experience! We are thrilled you enjoyed your stay with us and appreciate your positive feedback.It's lovely to know that our resort services met your expectations. We're glad you enjoyed the complimentary breakfast buffet for kids and the welcome drinks and fruits. Ensuring a warm welcome and a seamless experience from check-in to check-out is always our goal, and we're pleased to hear that you found the process easy and convenient.We look forward to welcoming you back for another exceptional stay in the future!Best regards,Amit SakhraniGeneral Manager
Jingjingli917
Family Room King Bed
Stayed in Jan. 2024
Family
1 review
5.0/5
Outstanding
Posted on 30. Jan. 2024
Friendly staff, perfect facilities, will visit again!
Response from Property: Hello,Thank you for taking the time to share your positive experience with us! We're thrilled that you enjoyed your stay and that our friendly staff and facilities contributed to your overall satisfaction. It's lovely that our team's dedication to providing excellent service and well-maintained facilities met your expectations. We truly appreciate your kind words. Once again, thank you for choosing us. We can't wait to have you back and create more beautiful memories with you!Warm regards,Amit SakhraniGeneral Manager