Jl. Kartika Plaza, Tuban, Kec. Kuta, Kabupaten, Badung Regency, Bali, Province of Bali, 80361, IndonesiaView Hotel Details
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Kuta Paradiso Hotel Guest Reviews
4.2/5
Very Good
181 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities3.9
Service4.2
Cleanliness4.1
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All reviews(181)
Positive reviews(166)
Reviews with photos/video(61)
Delicious breakfast(40)
Great swimming pool(26)
Close to beach(18)
Great value for money(13)
Convenient for shopping(12)
Easy to get around(11)
Loved the view(6)
Too noisy(6)
Negative reviews(15)
abc
Deluxe Room
Stayed in Oct 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Oct 21, 2024
Included airport transport, breakfast many food, every day have change some food, swimming pool is big, can play basketball, children pool, adult pool until night can play, gym room, outside street have good point for travel
Guest User
Deluxe Room
Stayed in Jun 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jun 21, 2024
Amazing Hotel!!! The staff goes above and beyond; Ruth was especially a stand out with knowing my name over the 4 days I stayed there. The breakfast is A+ with so many fresh options. They take pride in keeping the hotel clean & have many restaurants close by with some hotel discount options. I loved the well-organized spa. It’s close to the airport. I’ve already re-booked 2 more visits. 5⭐️⭐️⭐️⭐️⭐️ It’s also very easy & secure to change money at the front desk.
Guest User
Deluxe Room
Stayed in Dec 2024
Family
2 review
3.2/5
Posted on Dec 11, 2024
A bit noisy for the hotel outside, and you can hear it from the room when sleeping. The road outside always has traffic jam.
Guest User
Deluxe Room
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 8, 2024
The experience at Kuta Patadiso hotel was great. There were many amenities to choose from and an assortment of restaurants. The breakfast buffet was vast and hotel location was very central.
Anonymous User
Deluxe Pool View Room
Stayed in May 2024
Family
13 review
5.0/5
Outstanding
Posted on May 27, 2024
Great location, walking distance to restaurants and mall. Friendly staff and good service. Nice room and breakfast buffet.
Deborah Nicole
Deluxe Room
Stayed in Nov 2024
Travel with friends
3 review
2.0/5
Posted on Nov 17, 2024
Really disappointed we stayed Xmas 2023 the bar staff were fantastic since most now replaced with trainees my friend ordered a banana smoothie and got 2 she assumed it was a 2 for 1 like my daiquiri my first one was great as usual the second was nearly white and bit of ice floating on the liquid didn’t taste like 1 I left it told the older lady doing bill and she apologised for her staff making mistakes billing us ..the service was very poor compared to our previous stay everything fell on deaf ears our stay was for some needed respite for 10 days as hotel was fully booked out and mainly locals very dirty hot thankfully we only got last minute availability.. 13th-16th November 2024 was we had room with a balcony 5th floor rear left of the property I requested 2 single beds smelly dirty lumpy hard like the brick pillows if you want bedding changed daily now you need to leave a card on the bed for housekeeping the bedding , towels looked clean at first but we smelt like mould after our shower the spare blanket was heavily stained asked to have it replaced with clean fresh I think it was another out of the laundry another same stained 1 we constantly felt crawling even though the plane sprays we returned home leaving our luggage outside and fumigated my friend was in bed and pulled a flee like thing off her ear which left a small hole and when she squished between her nails it popped blood they were wandering around with sprayers daily in the hallway which smelt like urine and morteen the lifts stunk the seating restaurants lobby room day beds on entire property were absolutely filthy we sprayed our room daily hoping for a rest without crawling but would return and same again I got 1 clean crisp king sheet and covered myself from crap from vents dysfunctional aircon was worst warm after 10 minutes old as the hills loud and no maintenance when you have a shower don’t look up the vents clogged the breakfast went from a 4* to a 2* and I’m being nice cold food unless you get eggs cooked at station fruit sparing yogurt bowl was put out warm no nice parfait glasses with chopped fresh fruit and yogurt like before just the basic protein serve of insects on the sandwiches stood out on the white bread located on the top of the stale cakes room service on two occasions was great service was one of the old staff
We were booking for Xmas New Year but fully booked thank goodness unfortunately my husband has 2 friends from Perth booked 22dec-6jan I will be contacting them directly and hopefully they can cancel 2days was bad enough it’s totally unacceptable locals may not mind this type of accommodation being used to heat bugs not us really sad it’s gone downhill
Bunny
Deluxe Room
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 4, 2024
Very convenient location.
Does not connect to beach, but is very easily accessed from entrance (to the left)
Rooms and building are dated and in desperate need of repair, but perfectly acceptable. 5 star as far as service and breakfast buffet. Realistically 3 star, for amenities and condition.
Air conditioning in room was excellent.
Response from Property: Dear Bunny,Thank you for choosing Kuta Paradiso Hotel and for sharing your feedback with us. We're pleased to hear that you found our location convenient and enjoyed our service and breakfast buffet.Your comments regarding the condition of the rooms and building are duly noted. We continuously strive to improve our facilities to ensure a comfortable experience for our guests.We hope to have the opportunity to welcome you back in the future and provide an even better stay.Warm regards,Rio YudhaEcommerce ManagerKuta Paradiso Hotel
Guest User
Suite
Stayed in Oct 2024
Family
1 review
4.0/5
Very Good
Posted on Nov 2, 2024
Staff are very friendly and tentative, great customer service. Nice comfy bed and the buffet breakfast is just your normal run of the mill, it was fine but nothing outstanding, ordered room service and the food from the restaurant was quite good also. I just found the room and the outsides of the building to be a bit thread bare, a little worn. The fridge in the room worked really well but it was sorted of just plonked in the middle of the floor between the lounge and dining areas, air con kept the rooms cool but was noisy in the living area (maybe just a bearing in the motor). I did enjoy my stay, just a bit pricey for what it is and I would stay again but I would be looking for a better deal than the last one I got, paid over 1k for the week for one person.
Guest User
Deluxe Room
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 1, 2024
Excellent hotel friendly staff great pool great food all round everything was good the brekfeast was amazing thanks
ttavel
Deluxe Room
Stayed in Oct 2024
Other
62 review
3.2/5
Posted on Oct 23, 2024
It's an old building, but it's okay because the location is good.
It's an old building, but it's okay because the location is good.
It's an old building, but it's okay because the location is good.
Damcze350
Deluxe Room
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Oct 22, 2024
Really nice and cozy hotel. It has a decent gym and swimming pool. It offers complimentary airport shuttle service ,which is really nice and also one free massage ,which is really professional, unlike a lot of local massages🤣. You also get one free voucher for either food or beverages that we used for delicious drinks and 15% discount for the food within the hotel.
The staff really friendly and polite.
I have seen some reviews stating the hotel is worn and I also noticed some but mostly outside ,paint were coming off but assume it was due to salty air. But inside well maintained. Breakfast buffet was really great and delicious with a various option for everyone.
Overall, this hotel is a nice affordable place with great staff and food. And now my message to people who complained about the hotel is not a 5star...Stop being delusional ,you want a five star palace? Go to Savoy and pay 300£ a night and you will get all you desire instead of paying 35 and complaining.
Really nice hotel,which I recommend
Regards,
Damian
YSL5725
Family Room
Stayed in Mar 2024
Family
8 review
3.5/5
Posted on Mar 12, 2024
The location of the hotel was excellent! Walking distance to Kuta Market and the rest of the shopping areas. Beside that, there's a convenience store nearby too. Dining wise, there is no need to worry, as there are whole streets for you to choose from. Seafood, Western, Chinese, or their local.
Hotel-wise, it's a little bit old. The balcony (city view) actually only allows us to see the roof of the hotel or the building next to it. There will be someone or some workers who will go up and do some cleaning, so it’s advisable to close the curtains whenever you’re not in the room. Apart from that, the balcony is a bit dirty, and we never open or use the balcony at all. Slightly wasted. The fridge inside the room is not really cold. Put to the max, but still the same. Toilet drainage is not fast enough and has caused water to flood.
The lobby area, especially near the reception, is slightly warm, and you can get sweaty. This also applies to the breakfast areas. Varieties are not many. Most of the day, the same dishes were provided.
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Response from Property: Dear 家庭房Thank you for choosing to stay at Kuta Paradiso Hotel and for taking the time to share your detailed feedback with us.We're delighted to hear that you enjoyed our excellent location, with convenient access to Kuta Market, shopping areas, and dining options. Your satisfaction with our prime location is greatly appreciated.However, we apologize for any inconvenience caused by the age of our hotel and the issues you encountered during your stay. Your feedback regarding the balcony view, cleanliness, fridge temperature, and drainage in the room, as well as the temperature in the lobby and breakfast area, have been noted. Please rest assured that we take your feedback seriously, and we are actively working on plans for improvements to enhance the overall guest experience.We appreciate your understanding and patience in this matter, and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Sincerely yours,Rio YudhaEcommerce ManagerKuta Paradiso Hotel
DEBJYOTI
Deluxe Pool View Room
Stayed in Sep 2024
Travel with friends
5 review
1.7/5
Posted on Sep 9, 2024
The worst hotel I ever stay in Bali. The swimming pool is to bad. I will recommend if anyone going there for enjoy in the swimming pool the. This hotel is not for you. 1* breakfast. Staffs are to rude at the reception. Over all I will give 1*. We will never never go back. We wast our money.
Harup
Deluxe Room
Stayed in Feb 2024
Couples
11 review
4.0/5
Very Good
Posted on Apr 8, 2024
Convenient location and easy access from the airport. Old hotel facilities and buildings. An acceptable hotel if you don't have high expectations.
This hotel is not on the beach but it's possible to walk 6-7min to KUTA beach.
Response from Property: Dear Harup,Thank you for choosing Kuta Paradiso Hotel for your recent stay and for taking the time to share your feedback with us.We're glad to hear that you found our location convenient and appreciated the easy access from the airport. Your comments about our facilities and buildings are duly noted, and we understand your perspective.While we strive to provide a comfortable stay for all our guests, we understand that individual expectations may vary. We appreciate your understanding in this matter.We're pleased to know that despite the noted aspects, you found our hotel acceptable for your stay.Thank you once again for your feedback, and we hope to have the opportunity to welcome you back in the future.Warm regards,Rio YudhaEcommerce ManagerKuta Paradiso Hotel
Anita
Deluxe Room
Stayed in Jul 2024
Solo travelers
10 review
4.0/5
Very Good
Posted on Jul 26, 2024
Adequate, all was fine ~ nothing outstanding.
Nita at reception was great!
Breakfast average
Gym is good
Pool is good
Close to beach - could hear the waves at night from room. ✅✅✅