Br. Susut, Buahan, Kec. Payangan, Kabupaten, Gianyar, Bali, Province of Bali, 80572, IndonesiaView Hotel Details
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Nandini Jungle by Hanging Gardens Guest Reviews
4.5/5
Great
62 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(62)
Positive reviews(48)
Reviews with photos/video(12)
Negative reviews(1)
Anonymous User
Garden View Royal Suite
Stayed in Sep 2023
Solo travelers
7 review
4.7/5
Amazing
Posted on Sep 15, 2023
I had a very comfortable stay here. The room is huge.
Actually it's more like a villa on its own. I was lucky to be staying near the restaurant. The resort is surrounded by nature, and its further away from Ubud.
Being in the nature, naturally you will have ants, lizards and some insects around. So do remb to shut the doors when you are in the room and thankfully there is a curtain surrounding the bed. They have the electronic insect repellent for you too.
Room keeping was prompt on a daily basis.
The staffs were all very friendly and helpful. They even made the effort to address you by your first name.
Before checking in, there will be a little blessing ritual for you.
Drinking water is readily available in your room. You can ask for top-up with no additional charges.
You will be greeted with a plate of local fruits upon arrival in your room.
The room has many PowerPoint for you to charge your devices and personally I had no use for the adaptor I brought as the switch itself is quite friendly with built-in adaptor.
The welcome drink is really tasty. They term it Jamu.
Breakfast was sumptous even with good vegetarian options.
You will enjoy complimentary:
- Yoga session in the evening
- Shuttle bus to Ubud twice a day
- Tea break
- Evening cookies placed in your room
Personally I think you can skip the spa.
There is a cute cable car bringing you up and down as there are really many steps.
You can hear the roosters every now and then. Which adds to the experience.
If you are looking for a quiet and comfortable stay, this is the resort for you. Highly recommend!
6/10
Guest User
Jungle Royal Suite
Stayed in Feb 2024
Couples
1 review
5.0/5
Outstanding
Posted on Feb 11, 2024
We had the most amazing experience at this hotel. We have been to a lot of hotels and The staff here were probably the best staff we have encountered on our travels. Food was fantastic and the rooms were very clean. The reception were very eager to help us find activities to do. Over all a fantastic stay and we would love to come back again thank you!!
Alex
Jungle Royal Suite
Stayed in May 2023
Family
5 review
5.0/5
Outstanding
Posted on Jun 4, 2023
Must visit place for peace and nature. Lovely people and great location.
Joseph 123
Jungle Royal Suite
Stayed in Sep 2023
Couples
2 review
4.7/5
Amazing
Posted on Oct 2, 2023
Amazing staff, beautiful setting, impressive food. Much, much, quieter than staying in Ubud itself, but closer enough to visit all the same sites. This place is a gem, delivering a level of service significantly higher than anywhere else we stayed in Bali at the same price point
Catquyen Dinh
Panorama View Villa
Stayed in Jan 2024
Friends
3 review
5.0/5
Outstanding
Posted on Mar 19, 2024
Beautiful place and people
Mohd Sham
Jungle Royal Suite
Stayed in May 2022
Friends
24 review
4.7/5
Amazing
Posted on May 29, 2022
Wonderful & tranquil feeling to be in the jungle. Well kept & clean. No lizards in the room. Big plus point. There's some small room to improve though in terms of maintenance. Hopefully things get better for them post pandemic. 2 nights is sufficient for the experience. A quick mental health recalibration.
6/7
Enjelia
Jungle View Villa
Stayed in Jun 2022
Family
11 review
4.5/5
Great
Posted on Jul 23, 2022
Good hotel with best services.
Only the way to the room you hve to updown the stairs. But overall is very good
John1991
Jungle View Villa
Stayed in Aug 2023
Couples
28 review
2.0/5
Posted on Aug 17, 2023
First of all, because we booked this hotel very early, we forgot that we booked a jungle view villa when we checked in, and it was very late when we got back to the room, so I don’t know that the hotel gave us the jungle royal suite for the wrong room type, Afterwards, the hotel also theorized that the price of the royal suite is more expensive, but the fact is that the jungle villa we booked is more expensive. Regardless of the price, what we want is the view of the jungle villa. For this reason, my girlfriend and I were disappointed for a day, and it was my birthday , and the bathroom light in the room was broken that night, because it was too late, we didn’t want to trouble the hotel, my girlfriend broke the shampoo bottle because it was too dark to touch it accurately, and I fell asleep at the time I knew the reason was that the light was broken, and I was charged 400,000 rupiah when I checked out, so there was no theory, so after thinking about it, I was really innocent and helpless. Afterwards, Trip.com customer service refunded 200 Hong Kong dollars
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Guest User
Jungle Royal Suite
Stayed in Nov 2021
Family
11 review
5.0/5
Outstanding
Posted on Nov 6, 2021
It's very comfortable here, everything is very natural. Moreover, the morning is cool and dewy and the place is very supportive for lying down. The food is delicious, the staff is super friendly.
Original TextTranslated by Google
juliefA6576BO
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Jul 2, 2024
Here celebrating my partners 50th birthday. Everything about this hotel is flawless - it is absolute luxury and staff are exceptionally good, friendly and attentive. We’ve had the privilege of having a romantic dinner by the pool and being served by great team and even the chef popped over to say hello and to bring us our deserts. The restaurant crew have been brilliant, talking us through their wines and the delightful menu and the bar team are fantastic too, especially Adi Nata (Alex) & Eka. The housekeeping team have been so kind, leaving a beautiful display of flowers spelling Happy Birthday and two towel swans. Highly recommend this hotel and will most definitely be telling my friends about it. Thank you to Make Holiday Memories for booking such a wonderful place.
6/17
Paola M
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Jul 14, 2024
A magical experience! Senin and Ayu were great: they make you feel very comfortable and they ensure a 100% moment of pure relaxation with their magic hands! Perfect for couple for the final bath with flowers thank you for create a perfect moment in our honey moon!
Response from Property: Dear paolamD435TF, Thank you for the nice feedback toward our resort and especially for our spa treatment. Our team will be so happy to know that you enjoyed the treatment so much. It's important to know that you have a great moment on your honeymoon at our resort. We look forward to welcome you again n short future. Best Regards, Bagus Agung Resort Manager
Michael F
Stayed in Jun 2024
Family
5.0/5
Outstanding
Posted on Jun 27, 2024
Beautiful and peaceful setting. Staff are exceptionally caring and genuinely friendly. Yoga is challenging but not to be missed. The Rooms (ours at least) was sensational and the attention to detail by Room Service was 5Star. The Chef did his magic and surprised on every occasion!
Response from Property: Dear Michael, Thank you for your wonderful review. This bring us joy that you enjoyed your visit. We are determined to deliver top notch service in every aspect of the resort and we are happy to know that it was successfully delivered to you. I will also make sure your compliment will be passed to the staff, especially to our Chef. thank you again and looking forward to welcome you again for another great experience in Nandini Jungle. best regards, Dhimas Baskoro Room Division Manager rdm@nandinibali.com
Jayne E
Stayed in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jun 5, 2024
I can not recommend this place enough. We have been all over the world and this by far is the best experience we have had. The scenery, the facilities and most of all the staff, have been out of this world. As a celiac, I have anxiety about travelling. While this place doesn’t advertise as gluten free menu, the staff and chef went above and beyond to make sure I knew exactly what I was eating and making sure I didn’t miss out. They tripled checked everything and even caught one thing I missed. I was made my very own special breads, which were the best I’ve ever had. The pumpkin bread was something I’m going to have to learn to make. For the first time in 4years I didn’t feel like I was missing out or creating problems. For that alone, I can not thank the staff enough. You have no idea how rare it is to feel at ease while eating out such a gift. I just wish we had booked more days. Oh and we saw a monkey while swimming.
Response from Property: Dear Jayne, Thank you for your kind words! We're delighted to hear that you appreciated our gluten-free meal options during your stay. We understand how important it is to accommodate dietary restrictions, and we're thrilled that we could provide meals that met your needs. Our culinary team takes great pride in ensuring all guests can enjoy delicious and safe dining experiences. We look forward to welcoming you back and continuing to provide exceptional service tailored to your needs. Warm regards, Dhimas Baskoro Room Division Manager rdm@nandinibali.com
Jimmy A
Stayed in May 2024
Couples
5.0/5
Outstanding
Posted on May 25, 2024
Incredible Hotel, Incredible views, but MOST incredible staff. Staff is all English speaking and more than happy to provide local travel and dining recommendations. Words cannot do this place justice. We will be back again soon! Thank you Nandini Jungle Resort Staff!
Response from Property: Dear Jimmy, Thank you so much for your excellent review. It is our passion to make our guests feel welcome. We definitely looking forward to welcome you back in the future! warmest regards, Dhimas Baskoro Room Division Manager rdm@nandinibali.com
Katalina K
Stayed in Feb 2024
Couples
5.0/5
Outstanding
Posted on Feb 27, 2024
We went here on our Honeymoon. We do NOT want to leave. It is paradise. The environment is amazing. The people, the service, the spa, the workers…. Everyone is wonderful. We are leaving a piece of our hearts here forever. Throughout our stay we both teared up a few times because we just felt so much gratitude to be able to experience this place. Thank you so much! Katalina & Donnie … oh ps, the food is incredible, and do NOT avoid the rainy season… it is still beautiful, and the weather saying it storms all day every day is not correct. Just go, you wont regret it.