Sun Island Hotel & Spa Kuta Reviews

Very central location with restaurants and other services nearby. Reception is extremely helpful and kind. Room and pool are very spacious too. Highly recommend.

Very nice hotel, we will be back 😍

Perfect stay and location for tourists points

Great service, friendly team and always happy to help you. They make you feel welcome

Staff is friendly and helpful Location was good which is we can walk to Kuta Beach Pool was great Room sized is good

We stayed for two days and had to find another hotel for the other 3 days we supposed to stay. First of all, the bathroom and living room has a glass wall which you have no privacy when you are using the toilet. 2, if you want to sleep earlier than 12:00 you should know there is bar and Karaoke below and the sound of motor bikes never let you rest. 3. The bathroom and the toilet stunk for some reason. I think the Plummer didn’t use a trap with the plumbing. There was a safe which didn’t work and we called to fix it which they said okay but they never did. I wouldn’t stay there again. The photo looks great but when you get in there is another story.

Limited breakfast selection. Not to recommend with breakfast because my wife has food allergies and was stuck with only eggs or toast.

Good service, good location

Staff was very accommodating. Drove me to get a phone and a Sim card

It was good , quite and clean

The best hotel so far when I stay in Bali... the location is close to discovery which has access to the beach. Right and left there are lots of places to eat. Spacious rooms with a backyard that can be used to chill out. It's just that the position of the TV is a bit strange. Because the back has glass and is slightly tilted. But if I want to go for a walk, I rarely watch TV. The swimming pool is also wide.

Book the left deluxe room on the first day and the left pool side room on the second day. High value for money. It is a tourist area and it is very convenient to take a taxi. The rooms are relatively old, but the swimming pool is beautiful. The staff service is very friendly and considerate. All worth staying again.

The room was really bad, similar to the guesthouses we stayed in in China, with poor sanitary conditions, the bathroom had no windows, and was connected to the bedroom. The drains in the bathroom and the shower room should not have elbows, and they smelled bad. The hotel service was also not good. We booked two suites around 2 pm, and when we checked in at 10 pm, we were told that the sanitation had not been done yet. It was really speechless. We waited in the hotel lobby for more than an hour before we cleaned up a room. We had a lot of bags and no one in the hotel helped us. You told them to come and help, and they just watched you go away. There was no sense of service at all. When you entered the room, you found that the hotel sheets were still dirty, and there was a large black area like footprints. The experience was super bad... Oh, it's hard to say! The hotel environment is not good, the facilities are old and outdated, and friends who care about the details of hygiene should consider it carefully! If you have any problems, call the front desk and they will keep urging you. You have to wait for one or two hours before you can handle it. This is the worst hotel I stayed in Indonesia during my trip...

Convenient location of the hotel relative to the airport and Ubud. Wonderful breakfast, children are delighted with buns with raisins. The staff is responsive and speaks English.