Best Hotels near Harbor Mews Waterfront Park, Baltimore

High praise to the Valet staff at this hotel!! We had concerns after reading reviews on other valet staffs at hotels in the area we stayed in that our car would be safe. Every attendant we encountered was prompt, courteous & friendly.Our car was unharmed. We felt another bonus of this hotel is they have a pull off area for check in & out and for picking up & dropping off our car.. Our 3 star rating relates to the carpet, sofa,mattress & bedspread in our room.They all need replacing. Otherwise we would have given them a higher rating.The bathroom seemed more up to date & was very clean. We did not require maid service so nothing to say in regards to this service. We stayed on the 12th floor in a King with a sofa room & had a somewhat limited but great view of the harbor & across to the football & baseball parks. As a bonus, this HGI had security guards visible at all times. Another bonus is you can enter a Starbucks from the hotel lobby. We did not dine there but did stop by the bar one evening. We understand employees in that area are ready to go home by the end of their shifts, but instead of telling us it was closing time they just promptly turned off the lights & walked away. We felt there was a better way to have handled this. To summarize, we would say that we were very happy with our choice for our stay in the Inner Harbor area & would stay there again.. We looked at the pros & cons of EVERY hotel in that area & were glad we chose this HGI.

This is my second time staying at the Springhill Suites in the last 4 months. It has quickly become my go-to hotel when I am in time visiting family. The rooms are clean, fresh, and the entire staff is courteous, friendly, and attentive. Kudos to Alison the GM for running such a smooth operation !

Came down to inner harbor for the night with my family. We stayed at a residence inn back in October when we went to Atlanta, so we knew we wanted to stay again in residence inn. Staff was friendly. Room was clean. Valet parking was very convenient. Short 10 minute walk to the harbor. Close to many restaurants/bars.

Overall experience was below par. From carpets that were in dire need of cleaning with obvious neglect, to the fact that ice machines on multiple floors were inoperable and even though I reported the 9th floor ice machine every day for our entire stay, it never functioned. With conference attendance in the 250-450 range daily it seriously impeded our ability to make meeting changes as there was not a single day where all 4 elevators functioned at the same time. On one morning session, I had to wait for 25 minutes to get an elevator to the top floor meeting space. I finally found a back way through the service elevator to get there. Totally unacceptable. I do expect this level of neglect in a flagship property. It was obvious that staff shortage was an issue as well. Finally the pricing in the hotel restaurant was totally out of line with outside establishments. Charging $12 for a bowl of oatmeal or $21 for a pancake breakfast is obscene. Totally underwhelmed by the experience.

The building itself on the interior is modern and relatively clean but that is the only positive. The area directly around this hotel is horrible as stated by other reviewers and is exactly if not worse as described. There is lots of trash and paraphernalia covering the sidewalks as well as people high as a kite wandering around aimlessly. As close as this location seems to the safer areas (Camden Yards/Inner Harbor), it is about 1 block further then you would hope. For people familiar with Massachusetts, Methadone Mile would be a similar comparison to this area. After parking down the street at a parking garage ( Arrow Parking, I do recommend if you unfortunately stay at this hotel) and making the 1 minute walk to the hotel, we walked past several homeless appearing people sitting up against the hotel and entered the hotel. The room smelt really weird but seemed clean enough. At around 4am, I was awoken by the sound of my room’s front door slamming against the deadbolt repeatedly by people attempting to get in the room. The people appeared intoxicated and agitated trying to force themselves in the room saying it was their room and to get out, yelling, and attempting to reach through the open space left by the dead bolt. After pushing the door shut and securing the door with the second lock, the people yelled for a few more moments then left. This is absolutely unacceptable as the staff at the desk would have had to issue them this room key to be able to unlock my door. It is absolutely ridiculous that this was allowed to happen and that there is no fail safes in place by upper management and corporate so that room cards are not issued to the same room to different people. This incident could have led to the theft of my belongings in the room when I was not there, or worse, the injuries or deaths of the parties involved due to an altercation. When I checked out in the morning, I notified the staff of the incident to which she apologized but seemed generally unfazed that this happened. I hope that no other poor tourist gets sucked into this place by the cheap prices.

I thoroughly enjoyed my 5 night stay at Hotel Indigo. The reception staff was very friendly and accommodating. The room was well appointed with nice furnishings and was clean. The bed was comfortable. The room had 2 large windows with a city view. Housekeeping came daily and provided excellent service. The public areas/lobby were nice and clean too. The lobby has a large area with abundant seating, a large fireplace and tv. My only suggestion would be to update the tv to a smart tv for access to Netflix and other apps.

I spent one weekend night here. My GPS took me to the stores in front of the hotel. I was in a Williams and Sonoma parking lot so if that happens to you, just know you need to follow the road next to the parking garage to behind the Williams and Sonoma and you'll find the hotel. Not the hotel's fault, I'm just mentioning it in case it happens to you too. The two gentlemen at the front desk for check in were both very nice. I went to my room and found it to be clean and very spacious. It was very dark though and the whole inside of the room and hotel just seems old. The room was pretty hot when I got in there but it was the hottest weekend of the year and I figured had just been hotter because housekeeping turned the temperature up like a lot do after somebody checks out. At check in, I had asked about a restaurant but they said that theirs closed during Covid and never reopened. They did give me a sheet with a bunch of local recommendations for other restaurants. I picked one of those and when I went back to the lobby to go eat, I overheard workers talking about the broken AC. So the reason my room was hot is because the whole hotel's AC had gone out. This just happens, I get it. I'll say that the hotel had somebody out there in just a couple hours to have it fixed and my room was getting cool by the time I was ready to go to bed which was good. Unfortunately, I had to leave at 0745 on Saturday morning and their breakfast doesn't start until 0800 on the weekends. It's earlier on a weekday. I wish this policy would be changed. The price was reasonable and the location was pretty convenient for what I was in town for. I'm not sure I would stay here again though if I ever end up staying in Baltimore again.

I have stayed at this hotel on and off for the past few months . every time I come here . The front desk manager Norma always goes above and beyond to make my stay as enjoyable as possible. Thursdays and Sunday every time I see her she's working very hard to make sure everyone as satisfied as possible with their room and everything that involves their stay here. George who also has a great attitude and will go to whatever length escape to fix whatever issue or problem may come up these two workers I look forward to seeing every time I come to stay I hope that their hard work can be rewarded thank you very much sincerely Jessica fi