Guest User
August 23, 2024
This is the first time I have a bad review about a hotel:
+ strategic location, only 1 km to Braga and 100 m to BIP
+ nice view of the breakfast area and swimming pool
+ friendly restaurant staff
+ 24-hour check-in
- unfriendly receptionist
- parking must use valet, not free and sometimes have to wait a long time (I stayed here for 3 nights)
- standard room, industrial theme only helped because the building is still new but see 3-5 years from now it will definitely be an old-school hotel, creepy and the vibes are like a grandmother's house in the past
- thin pillows are not fluffy, blankets are very thin and ugly
- towels when asked to be changed get ones that smell of cigarettes
- bathroom because it doesn't use ceramic floors so it looks dirty
- breakfast is cramped and VERY VERY INCOMPLETE for a 4-star hotel standard. Maybe because it's a budget hotel, but pay 730 thousand per night on weekdays? Not worth it
- hair dryer is not provided in the room but if you ask for it, it will be given
- breakfast has no butter, you have to ask for it
I'm surprised the reviews on Traveloka are so high, I think it's because of the buzzer.
I feel cheated and won't stay here again if there are other options.
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