Grande Centre Point Surawong

Grande Centre Point Surawong Reviews

Grande Centre Point Surawong

299 Thanon Surawong, Bangkok, ThailandView Hotel Details
Grande Centre Point Surawong
Grande Centre Point SurawongGrande Centre Point SurawongGrande Centre Point Surawong
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Grande Centre Point Surawong Guest Reviews

4.6/5
Great
405 review
Verified reviews
Location4.5
Amenities4.6
Service4.6
Cleanliness4.8
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All Reviews(405)
Positive reviews(390)
Reviews with photos/video(152)
Delicious breakfast(62)
Loved the view(46)
Great swimming pool(42)
Perfect for kids(10)
Has an infinity pool(8)
Loved the massages(7)
Easy to call taxis(6)
Negative reviews(15)
Guest User
Family Executive Room
Stayed in Jun 2024
Family
1 review
4.7/5
Amazing
Posted on Jun 20, 2024
Staff have good attitude and facilities in hotel are great. But location is a bit inconvenient if you like shopping a lot
Response from Property: Dear Sir/Madam, Greeting from Grande Centre Point Surawong. Thank you for choosing to stay with us. We are glad to know that you had a pleasant and comfortable stay with us. Your kind feedback were visibly heartening us a lot. Again, thank you very much for your expression. We are looking forward to welcoming you again at Grande Centre Point Surawong. Grande Regards, Thanthita Sakulyingtaweesiri Guest Relation Manager
DG2516
Premium King Room
Stayed in Apr 2024
Couples
2 review
4.7/5
Amazing
Posted on May 3, 2024
OMG I had one of the best time at Grande Centre Point Surawong Hotel. This hotel deserves its 5 stars. By far the best hotel I have ever visited in Thailand and I did visit a lot. The rooms and bathroom are exactly the same as on the pictures. Me and my partner were mesmerized when we stepped in the room. The toilet is a high tech Japanese one. The pillows and mattress were so soft and comfy. The view from the room was BREATHTAKING.i The cleanliness of the hotel is unmatchable. The kindness and professionalism of the employees is a 1000/10. Me and my partner felt cared at all times. The gentlemen at the entrance were so polite every time they opened the door for you. The gentleman at the counter on the sauna and swimming pool floor was such a caring guy with a genuine smile and always willing to help. The swimming pool was amazing and the view on the city from there was incredible and such a beauty with all the lights. The in-room dining deserves a 10/10 for their excellent service at any time. The ‘Let’s Relax’ Spa is simply perfect. Caring therapists and amazing massages. Suggestion @ hotel: - One thing we think can be helpful is to add one more chair at the dining table in the rooms so that two persons can sit and have dinner together. On overall, this hotel is a must for you to visit and spend some days. I would definitely recommend anyone to choose Grande Centre Point Surawong Hotel. Definitely coming back very soon 😊
6/17
Response from Property: Dear DG2516, Greeting from Grande Centre Point Surawong. Thank you very much for taking your time to give valued feedback of this recent stay with us. We much appreciated your kind words which was shown that your overall experience was up to meet your satisfaction with every single point that you mentioned to. Your kind feedback were visibly heartening us a lot. Again, thank you very much for your beautiful expression. We are looking forward to welcoming you again at Grande Centre Point Surawong. Grande Regards, Thanthita Sakulyingtaweesiri Guest Relation Manager
Anonymous User
Premium Connecting Room
Stayed in Jun 2024
Friends
2 review
2.7/5
Posted on Jun 22, 2024
This is a new hotel but I saw so many insects on bed and at the wall in front of the bed, so disgusting and I never tried before. Besides this issues, others are fine to live.
Response from Property: Dear Sir/Madam,Greeting from Grande Centre Point Surawong. Furthermore, we thank you for expressing your feedback on your current stay with us.On behalf of Management team, I am disappointed to learn that your overall experience did not meet your expectations regarding the cleanliness, which made your stay not pleasant. Please rest assured that the management team have already received your comment, that we will take your feedback into our account for further potential improvement as our guest's satisfaction is our priority. I hope the unfortunate event that you encountered would not diminish the trust that you have with our hotel.Once again, please accept our sincerest apology for any inconvenient that caused you during your recent stay with us. Hopefully, we have another opportunity to welcome you back soon at Grande Centre Point Surawong for another better experience.Grande regards,Thanthita SakulyingtaweesiriGuest Relation Manager
HeavenOnEarth
Premium Connecting Room
Stayed in May 2024
Family
5 review
4.7/5
Amazing
Posted on Jun 4, 2024
Stayed in connecting rooms which were very very nice. Love the open-view window style which makes room looks big and bright. Love everything about the toilet, the best! Enjoyed using the free coins at the pool. Has good spread of bfast-unfortunately we as Muslim don’t hv much choices. But, overall a great experience in this hotel.
Response from Property: Dear Sir/Madam, Greeting from Grande Centre Point Surawong. Thank you for choosing to stay with us. We are glad to know that you had a pleasant and comfortable stay with us. Your kind feedback were visibly heartening us a lot. Again, thank you very much for your expression. We are looking forward to welcoming you again at Grande Centre Point Surawong. Grande Regards, Thanthita Sakulyingtaweesiri Guest Relation Manager
Chloe in the sky
Deluxe King Room
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 19, 2024
Such a beautiful hotel at the convenient location. All the staff were really friendly as well. Highly recommend!
Response from Property: Dear Chloe in the sky,Greeting from Grande Centre Point Surawong. Thank you for choosing to stay with us. We are glad to know that you had a pleasant and comfortable stay with us. Your kind feedback were visibly heartening us a lot. Again, thank you very much for your expression. We are looking forward to welcoming you again at Grande Centre Point Surawong. Grande Regards, Thanthita Sakulyingtaweesiri Guest Relation Manager
Guest User
Deluxe Twin Room
Stayed in Mar 2024
Couples
6 review
5.0/5
Outstanding
Posted on Mar 30, 2024
Great place to stay. Super clean and well - equipped room. Well-trained staffs.
6/16
Response from Property: Dear Sir/Madam, Greeting from Grande Centre Point Surawong. Thank you for choosing to stay with us. We are glad to know that you had a pleasant and comfortable stay. Your kind feedback were visibly heartening us a lot. Again, thank you very much for your expression. We are looking forward to welcoming you again at Grande Centre Point Surawong. Grande Regards, Thanthita Sakulyingtaweesiri Guest Relation Manager
alch
Premium King Room
Stayed in Mar 2024
Family
6 review
4.7/5
Amazing
Posted on Mar 8, 2024
The hotel is very beautiful and clean. A lot of fun and happiness with the hotel's tokens. Enjoyed so much!
Response from Property: Dear Alch,Greeting from Grande Centre Point Surawong. Thank you very much for taking your time to give valued feedback of this recent stay with us. We much appreciated your kind words which was shown that your overall experience was up to meet your satisfaction. Your kind feedback were visibly heartening us a lot. Again, thank you very much for your beautiful expression. We are looking forward to welcoming you again at Grande Centre Point Surawong. Grande Regards, Thanthita Sakulyingtaweesiri Guest Relation Manager
Guest User
Deluxe Room
Stayed in Feb 2024
Family
1 review
4.5/5
Great
Posted on Mar 1, 2024
Very clean and nice hotel. The staff is very friendly. I love my room. The bed is super comfy. Not near to BtS but they have shuttle services. I will choose this hotel again for my next trip.
Response from Property: Dear Sir/Madam,Greeting from Grande Centre Point Surawong. Thank you very much for taking your time to give valued feedback of this recent stay with us. We much appreciated your kind words which was shown that your overall experience was up to meet your satisfaction regarding the spacious room with comfy bed and throughout our staff service. Your kind feedback were visibly heartening us a lot. Again, thank you very much for your beautiful expression. We are looking forward to welcoming you again at Grande Centre Point Surawong. Grande Regards, Thanthita Sakulyingtaweesiri Guest Relation Manager
Joey Tee Zhu Er
Premium King Room
Stayed in Feb 2024
Couples
2 review
5.0/5
Outstanding
Posted on Feb 24, 2024
One of the comfiest hotel I’ve been in Bangkok! Loved the spa and complimentary mango sticky rice at Let’s Relax.
Response from Property: Dear Joey Tee Zhu Er,Greeting from Grande Centre Point Surawong. Thank you very much for taking your time to give valued feedback of this recent stay with us. We much appreciated your kind words which was shown that your overall experience was up to meet your satisfaction with every single point that you mentioned to. Your kind feedback were visibly heartening us a lot. Again, thank you very much for your beautiful expression. We are looking forward to welcoming you again at Grande Centre Point Surawong. Grande Regards, Thanthita Sakulyingtaweesiri Guest Relation Manager
Shireen12345
Deluxe Twin Room
Stayed in Dec 2023
Family
5 review
4.7/5
Amazing
Posted on Dec 31, 2023
We ABSOLUTELY loved this hotel. Upon arrival, we were amazed with the stunning exterior and brand sparkling new interiors. Very modern and classy decor. Check in was quick and all visitors are gifted 8 tokens to use for food, beverages, the spa or gift shop. Our room was luxurious, cleaned meticulously daily with complimentary drinks and snacks upon arrival. I love their breakfaat styles with buffer salad bar, pastries, cereals and drinks. From the menu, you could choose a free and full western, Japanese or local breakfast. Other top features of this fabulous hotel included, roof top pool, garden, bar with stunning night views, gym, steam and sauna, games room, top of the range spa, restaurants, excellent service by all staff, shuttle and lots of taxis and tuc tucs just outside. The only downside is it is a bit far from the hub so be prepared to pay to travel...not an issue as that is cheap. I will Definitely visit this stunning hotel again
6/19
Response from Property: Dear Khun Shireen12345,Greeting from Grande Centre Point Surawong. We thank you very much for choosing us during your recently occasion, it was our pleasure to serve you. I am very happy to know that your overall experience was to up to meet your satisfaction regarding hotel's ambiance, spacious room, facilities, staff service and breakfast experience. Thank you for your kind words, and for saving some of your time sharing your experience with us. I will definitely forward your observation to all staff as an esteemed encouragement to strive our excellence of service. Again, thank you very much for your beautiful expression. We are looking forward to have another opportunity to welcome you back again.Grande Regards,,Thanthita SakulyingtaweesiriGuest Relation Manager
Kitty13
Deluxe King Room
Stayed in Feb 2024
Solo travelers
41 review
5.0/5
Outstanding
Posted on Feb 6, 2024
My absolute favorite place to stay when I’m in Bangkok. They offer free minibar and the beds are soooo comfy!!
Response from Property: Dear Sir/Madam,Greeting from Grande Centre Point Surawong. Thank you very much for choosing to stay with us. We are more than happy to know that you had a pleasant stay with us. Please be rest assured that your compliment have been shared to team for being their highest encouragement. Again, thank you very much for your expression. We are looking forward to welcoming you again at Grande Centre Point Surawong. Grande Regards, Thanthita Sakulyingtaweesiri Guest Relation Manager
Guest User
Deluxe King Room
Stayed in Feb 2024
Couples
2 review
5.0/5
Outstanding
Posted on Feb 5, 2024
Fantastic city hotel. Lovely view from the pool. Sauna and steam and gym facilities. Showers, wc and decor are all new and great. Rooms on the lower levels are still a little noisy from Bangkok traffic. Wide selection of western and eastern breakfasts. Not much of a view from our room but it’s a city location and close to icon Siam and Chinatown.
Response from Property: Dear Sir/Madam,Greeting from Grande Centre Point Surawong. Thank you very much for taking your time to give valued feedback of this recent stay with us. We much appreciated your kind words which was shown that your overall experience was up to meet your satisfaction, especially facilities and breakfast selection. Your kind feedback were visibly heartening us a lot. Again, thank you very much for your beautiful expression. We are looking forward to welcoming you again at Grande Centre Point Surawong. Grande Regards, Thanthita Sakulyingtaweesiri Guest Relation Manager
Nass C
Deluxe King Room
Stayed in Nov 2023
Couples
1 review
4.7/5
Amazing
Posted on Nov 28, 2023
I booked a stay on the day of the Loy Krathong Festival, and it was as perfect as expected. Can see the fireworks set off by the 5stars hotels along Chao Phraya River from the swimming pool on the 28th floor of the hotel. The hotel room is modern, neat and considerate, I’m impressed such as the anti-collision strips on the corner, the night lights under the side table when going to the toilet at midnight, and when open the bathroom door , the height of the door can avoid bath mat perfectly. oh, sorry, I’m kinda picky. The game room on the 28th floor is my favorite. There are Sony PS5 game consoles , and darts machine, racing game, pinball for FREE. I was surprised by the affordable price of Room Dining menu. It’s cheap as using Grab food app to order food. And There is a free ice supply machine and a vending machine that the prices are cheap as 7-eleven on each floor. The gym is fully equipped with a steam room and sauna. I can just stay in the hotel all day. the Breakfast is also highly recommended. there are many varieties of choice, Western, Chinese and Thai styles. The craziest thing is that there’s a soft serve machine!!! This hotel is for who likes to veg out at the hotel all day long. Lol The hotel is also equipped with Let’s Relax massage, and a free shuttle tuk-Tuk car that can take you to Sala Deang or Saphan Taskin BTS stations.
6/20
Response from Property: Greeting from Grande Centre Point Surawong. We certainly love to hear that your stay was luxurious and comfortable regarding to our hotel design, facilities, dining experience, and especially to service at spa. I would share your praise among our team member. It would made our team very proud. Moreover, we are committed to create a rewarding experience for our guests. And, Thank you for pointing out your concerned your feedback is valued for us to considerate on future improvement.Once again, Thank you very much for taking time to give us nice feedback. We all look forward to welcoming you again soon. Sincerely,Thanthita SakulyingtaweesiriGuest Relation Manager
Rambo101
Premium King Room
Stayed in Jan 2024
Solo travelers
26 review
4.7/5
Amazing
Posted on Jan 23, 2024
Room was great. Had an issue with the booking but the hotel resolved quickly. Would definitely stay here again. Breakfast was good and had a big selection. Room service food was great
Response from Property: Dear Sir/Madam, Greeting from Grande Centre Point Surawong. Thank you very much for choosing to stay with us. We are pleased to learn your feedback and know your stay was comfortable and wonderful. Please be rest assured that I definitely shared your feedback to team for being their highest encouragement. Again, thank you very much for your expression. We are looking forward to welcoming you soonest. Grande Regards, Thanthita Sakulyingtaweesiri Guest Relation Manager
Poknopporn
Deluxe Twin Room
Stayed in May 2024
Solo travelers
5 review
4.2/5
Very Good
Posted on Jun 4, 2024
First time but feel good 😊😊😊
Response from Property: Dear Poknopporn, Greeting from Grande Centre Point Surawong. Thank you for choosing to stay with us. We are glad to know that you had a pleasant and comfortable stay with us. Your kind feedback were visibly heartening us a lot. Again, thank you very much for your expression. We are looking forward to welcoming you again at Grande Centre Point Surawong. Grande Regards, Thanthita Sakulyingtaweesiri Guest Relation Manager