Pong.
January 25, 2025
Service
The service at the hotel left much to be desired. While the staff were friendly, there seemed to be a lack of efficiency in handling requests. For instance, it took longer than expected to receive room service and assistance with inquiries. Improvement in staff training and responsiveness would greatly enhance the overall guest experience.
Facilities
The facilities at DT Hotel Pratunam also need attention. While the rooms were clean and adequately furnished, some amenities felt outdated. The gym lacked proper equipment, and the pool area could use more maintenance. Investing in upgrades and ensuring that all facilities are well-maintained would make a significant difference.
Location
On a positive note, the location was quite convenient. Situated in Pratunam, it's close to shopping areas and local attractions, making it easy to explore the city. However, the surrounding noise from the busy streets can be a bit overwhelming at times.