Latest Hotels Reviews for Bansko

Four Points by Sheraton Bansko
4.5/513 Reviews
Bansko Ski Lift Area
All comments are highly distorted. If you visit the hotel during the week and not at the weekend, your breakfast will be moved from one restaurant to the other without you being notified. When you ask the reception why the guests are not notified, you get an answer from the receptionist: ”I can't do anything”, instead of an apology. Spa and pool hours are fixed from 8am to 8pm. The reception is also not sure about the opening hours of the pool. It turns out that the outdoor pool for adults is open until 6pm, not the children's pool until 7pm. No one cares that there are guests at the hotel. Anyone who wanted could ”melt” in the children's pool. In the morning, the outside pool starts when the lifeguard wants to come to work. You go in for breakfast and after 10 minutes a girl runs up to you, who has realized that she works at the hotel and comes to ask you which room you are from. Extremely poor breakfast variety. In the evening after 9pm there is no one to make you a cocktail at the lobby bar. Overall score:0. No one cares or wants to make you feel comfortable as a guest in the hotel.

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