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I cannot understand why this hotel is not scoring higher, we loved it! Rooms recently renovated so lovely modern interior & very clean. Comfy beds, great pool area with steam room, a few saunas and jacuzzi. Food is amazing. We stayed 4 nights on half board and never had a bad meal! The soup every night was outstanding, especially carrot & ginger on Friday night! Great choice at breakfast and love that they leave drink machines on for both meals. Usually they're turned off at dinner. Staff very attentive and fast at clearing dishes in restaurant. Also great location with ski shuttle bus to gondola free of charge or about 10 min walk.

A stay at Regnum Bansko is definitely worth. Quitely located in the upper area of the town, a short walk from the gondola station, this hotel offers everything that one needs for a nice holiday: indoor and outdoor swimming pools, water slides, sporting fields, whirlpool, massage rooms. The hotel has a dependency in the nearby Banya village where several pools with thermal water at temperatures between 28 and 39 °C can be used free of charge by the hotel guests. The suites are spacious enough and can accommodate families with up to four children. The hotel restaurant offers a variety of dishes of the national and international cuisine, a huge salad bar, desserts, fruit and vegetables. The opening hours are long enough for all visitors and there is enough of everything everytime so one doesn't need to hurry to get his favourite dish. The staff is very kind and client oriented. All requests are satisfied within a few minutes, no matter at what time of the day or night. I can only conclude with my children's now and then asking ”When are we going again to this great five-star hotel in Bansko?”

Stayed at the MPM Sport in February 2024. Rooms, apparently, had recently been refurbished and were clean and comfortable and of a decent size. Unlike our friends room, our room (number 6) didnt have a shower screen on the bath, so I’m sure you can imagine the state of the floor after the shower had been used. Also, the toilet was too close to the bath, so sitting down was extremely awkward. Again, this was only our room as the toilet in our friends room seemed to be placed where it should be. Also, the room was like a furnace with no way to adjust the temperature. Minor *******, that didn’t really affect our stay. Rooms cleaned everyday. Very good selection for breakfast. Cereals, fruit, yogurt, omelettes, other hot items, toast, bread, ham, cheese, etc…. Didn’t eat in there for dinner, so can’t comment on evening meals. The boot/ski room is based on the lower ground floor and has direct access outside. You can come back in the same way, so don’t forget you key card to enable access. The room is literally that… a room. It incorporated racks and shelves but no secure lockers, which I’ve had in other hotels in other resorts. In my opinion, the room could be done with being a bit bigger as well. The spa was lovely and was relaxing after a days skiing. The pool was a good size and the sauna and steam room were great. There was also a separate room with, what I can only describe, as having hot baths in. These were also very nice. There was also a hot tub outside. Just remember your key card so you can get back in!! They also massages and treatments at a cost, but I didn’t get any, so can’t comment. Overall, the hotel is in a good location with the main area of bars/ restaurants bring about a 2-3 minute walk.

Nice , clean hotel with friendly staff and a good breakfast selection. Evening meals reparative though and not exactly schemed for a specific cuisine…. but plenty of choices. Large rooms, clean with good quality bedding, but too hot for us and it was difficult to adjust the temperature. Lovely spa and swimming pool facilities …. and shuttle bus to slopes every 15 minutes, Thanks for lovely stay. Hope to see you again!

There is no hot water bathing, no slippers and toothbrushes. The hotel staff are unlocking the room when we are not there. I feel that our stuff has been turned over and the order is written on 61 euros and two rooms to the store to pay 65 euros when swimming. The clothes locked in their cabinets can also be opened and stolen by 200 euros.