Best Hotels near Holy Trinity Church, Bansko

I did a massage with Florida, the back neck, that I need to rest and relax in Banco. The price was worth both for the quality and the amount of massage. I recommend it unreservedly, especially before the spa for the absolute relaxation. All the girls from our staff were treated perfectly and were noble !!!

The hotel is very new, with clean, tidy and comfortable rooms. The location is excellent, with the business district just outside the door, making shopping and dining very convenient. It is about 300 meters away from the cable car station and there is a large free parking lot next to it. Highly recommended.

So, let's start with the positive aspects: - We arrived at 14:00 there and the rooms were ready. We got the room very quickly and everything was clean, cosy and warm. - We had one Studio and we expected something small for two people. But the room was huge, bigger than most of the rooms you will find in Bansko for the same price (we paid 480 Euros for 7 nights (2 people) with half board. The view of the room was wonderful as well, as we had the windows to the mountains, in the morning it was an unique view. The studio has everything you need for two people: fridge, sink, glasses, plates, cups, etc. - We came with our personal car and the parking is huge so there is no need to worry about the parking. There is also one underground parking (limited) where you can park your car if you want to avoid the snow or for any other reason. - Near the parking there is a HUGE ski room in order to deposit your skies and boots. - The breakfast is really really good. If you go in the morning at 7:30 when it opens, everything is hot, the food is fresh, and a lot more possibilities than you would normally eat for breakfast. The coffee is made from beans, orange/apple/cherry juice (not fresh, but really decent). - The spa is very large, clean as the hole hotel is. The pool, jacuzzi, sauna and steambath have the right temperature, maybe the jacuzzi should be a little hotter, but it depends on the person. You get new towels every time you go to the spa. Bathrobes and slippers are provided in each room which is a big advantage. - The shuttle bus to the gondola and back is very on time, we did not have any problem when we used it. We did not use it every day as it was pretty crowded and we went skiing with the car sometimes. - The internet is working pretty well as long as you are not trying to download movies or something similar. - The room towels where changed every day and the blankets each 3 days even after the second change we would have got only one more night to stay. Now, let's talk about some negative aspects that should not be in a 4 star hotel: - First of all, the heaters from the ski room for your boots are not working......why would you make a 100 slot heater if it is not working? You have to take your boots in the room in order to warm them. - The underground parking is sometimes like a deposit. Everything is smelling like they are building the hotel right now, but I guess that is not a problem, you just stay like MAXIMUM 10 minutes in the garage. - The dinner is pretty much not what it should be. If you have medium preferences, you will always have what to eat. In the 7 days that we stayed there, we had each day something new, which is great, but the food is COLD, really really COLD and is awful to eat cold food after a day of skiing. Also, there is NO drinks included.....as it is in the hole Bansko...with the exception of few hotels. - Some COVID regulations are not respected as they should be. Even if the employees are wearing masks,

The accommodation was very neat with many facilities. The location is very good next to a ski lift. It has parking. Very helpful staff! They upgraded me to a mountain view room. The room had an espresso machine, kettle, water and ingredients for tea and coffee. The mattress is perfect! Clean and quiet! The hotel has a luxurious Spa! The breakfast was excellent! While on booking I immediately paid the value of the room with credit card, the clerk at the reception it didn't look in their system my payment and asked me to re-pay the value of the overnight stay. I told her that I had already paid the value of the room reservation. The next day at check out they asked me to pay for the night again. I showed the proof of payment that Trip.com had sent me then the employee stated that he would have to confirm it manager...after waiting a few more minutes they acknowledged my payment. Unfortunately the delay and lack of information the payment was unreasonable for a 5 star hotel.