Four Points by Sheraton Bansko

The hotel was recently renovated, the lobby is nice with the stuff at the front desk were very friendly and helpful. Breakfast was good for a 4 star hotel and overall we enjoyed our stay.

One of the greatest hotels i have ever stayed and for sure better than the old and neglected kempinski. Marriot once again made a jewelry. Super comfy and cozy room, clean with nice atmospheric scenery. Everybody is smiley and polite. Highly recommended.

This hotel is the best hotel in Bansko comparing to other 4 and 5 stars hotels. It is a prime Location with a short walk to the gondola and next to all the restaurants and historic sites of Bansko. Best service to the point that they even arranged a personal ride for me when all the taxis in Bansko were busy and not responding to phone calls (as Bansko has only one taxi company). Great breakfast, very attentive chef that we had a pleasure to talk to many times. Modern, freshly renovated rooms with comfortable beds and great Mountain View’s. Modern, upscale feeling lobby with great bartender. Bright, modern hallways. They arranged even laundry for us and personally dropped it off when we had issues with one of the off-site laundry places. They staff is very attentive, smiling and trying their best. We were very happy staying at this hotel as titaniums and would recommend this hotel to everyone that is looking for professionally run hotel in Bansko. I can’t wait for their kids club to be open, as that will be a cherry on the cake.

We spent a weekend at the hotel for Ski & Hiking... The hotel is very new & rooms are clean & modern, the breakfast is very good & there's also a restaurant and a bar on site... The hotel staff are very helpful & friendly, and the front desk manager is very helpful.. The location of the hotel is very convenient, walking distance from the Ski gondola, ice rink & several good bars & restaurants... There's both an indoor & outdoor pools, a spa & a pool table, really everything you need to have a great time... Can't recommend the place enough and we'll definitely come back when in Bulgaria :)

Nice large hotel lobby and bar My room was large with a decent en-suite The bed unfortunately was not very comfortable The breakfast buffet was reasonable with a lot of choice. The evening buffet however was not particularly appetising. The pool and spa area was very nice and kept really clean. Ideal location for skiing as the gondola is only a ten minute walk. This is the fourth hotel I’ve stayed at in Bansko, might not be the best but I would stay again because it’s a great location and very good value for the price I paid.

Nice to have spa on-site. Rooms were quite warm and beds not very comfortable. Pleasantly surprised by food despite previous reviews. Lovely bar/ lounge area. Conveniently close to ski station.

Has been beautifully renovated. Very relaxing and modern feel. Rooms are clean & fresh. Great location on Pirin Street and easy walking distance to the gondola to get up the mountain for skiing. Spa area is lovely and fresh. Only slight let down - breakfast buffet a bit cold (food needs to be kept warmer), coffee quality not so great - overheated filter pots.

Newly renovated, very nice and cozy rooms. Excellent location, and impressive was very friendly staff, and helpful on every demand. Breakfast was with good variety, and sufficient space in the restaurant. What it could improve is room cleaning, need to be reminded to clean the room on daily bases.