Kempinski Hotel Grand Arena Bansko
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Bansko
Kempinski Hotel Grand Arena Bansko
No.1 of Luxury Hotels in Blagoevgrad
кв. Грамадето, "Pirin" Str. 96, Bansko, Blagoevgrad 2770, Bulgaria
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Situated at the foot of the Pirin Mountain/ the Kempinski Hotel Grand Arena in Bansko welcomes you to its new alpine and spa resort/ whether you come for winter skiing or for summer mountaineering/ biking/ trekking or paragliding. The hotel is situated opposite the avant-garde gondola station that takes you all the way up the 2500 m high snow capped slopes/ half pipes and biathlon track. Spoil yourself in the unique Kempinski The SPA.
Guided by global health and safety recommendations and developing our service culture for this new phase in hospitality we implemented Kempinski White Glove Services.Show More
We Price Match
Highlights
Airport pick-up available
Ideal location
Varied breakfast
Sparkling clean
Parking availableShow More
Amenities
Sunbathing area
Indoor swimming pool
Outdoor swimming pool
Skiing
Horse riding
Hiking
Sauna
Spa
All Amenities
Property Description
Situated at the foot of the Pirin Mountain/ the Kempinski Hotel Grand Arena in Bansko welcomes you to its new alpine and spa resort/ whether you come for winter skiing or for summer mountaineering/ biking/ trekking or paragliding. The hotel is situated opposite the avant-garde gondola station that takes you all the way up the 2500 m high snow capped slopes/ half pipes and biathlon track. Spoil yourself in the unique Kempinski The SPA.
Guided by global health and safety recommendations and developing our service culture for this new phase in hospitality we implemented Kempinski White Glove Services.
Show More
4.6/5
GreatWhat a great Kempinski! The best experience in Bansko~
All 69 Reviews
Surroundings
Landmarks: Highland Club Bansko
(<100m)
Landmarks: Sankiyski Ski Snowboard Hire & School in Bansko
(<100m)
Landmarks: Recovery Lounge Bansko
(<100m)
Landmarks: Method Snow School
(100m)
Landmarks: Bansko Gondola Ski Lift
(120m)
Landmarks: Happy End
(130m)
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Rooms
Guest Reviews
Services & Amenities
Policies
1
Deluxe Room with Town View
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Daily housekeeping
Toothpaste
Butler service
Curtains
Check Availability
7
Junior Suite with Mountain View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private entrance
Daily housekeeping
Toothpaste
Check Availability
Deluxe Room with Mountain View
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Daily housekeeping
Toothpaste
Butler service
Curtains
Check Availability
8
Deluxe King Room with Mountain View
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
9
Executive Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private entrance
Daily housekeeping
Toothpaste
Check Availability
8
Deluxe Suite
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private entrance
Daily housekeeping
Toothpaste
Check Availability
4
Alpine Suite
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private entrance
Daily housekeeping
Toothpaste
Check Availability
9
Deluxe Twin Room with Mountain View
2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Panorama Suite
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private entrance
Daily housekeeping
Toothpaste
Check Availability
3
Presidential Suite
1 King bed and 2 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private entrance
Daily housekeeping
Toothpaste
Check Availability
8
Deluxe King Room with Town View
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
10
Deluxe Twin Room with Town View
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
11
Junior Suite with Town View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private entrance
Daily housekeeping
Toothpaste
Check Availability
Hide Room Types
Guest Reviews
4.6/5
Great
69 reviews
Verified Reviews- Cleanliness4.6
- Amenities4.6
- Location4.6
- Service4.6
Average for similar properties in Bansko
AI Summary
The accommodation features a diverse and fresh breakfast menu, exceptional spa facilities, and a prime location near the ski slopes. Guests appreciate the attentive service and well-kept, spacious rooms.
ALEKSANDR KUZMIN
November 23, 2024
Everything is good, we stayed there 3 times. Only on Friday and Saturday there are a lot of people and there is not enough space for everyone in the restaurant, book in advance!
Original TextTranslation provided by Google
ZHANGXUN 🚀
September 14, 2023
What a great Kempinski! The best experience in Bansko~
Original TextTranslation provided by Google
Guest User
March 13, 2023
We spent three nights at the hotel. There is no doubt that the hotel meets all the standards expected of the Kempinski chain. The hotel manager (Mr. Roger) walks around among the guests all day, is interested in their well-being and gives good recommendations regarding spending time in the city. One of the evenings (on the recommendation of the hotel manager) we ate at the sushi restaurant in the hotel. Excellent food. The chef cooks in front of you and serves not only excellent food but gives a performance. Recommended!!!
Guest User
November 24, 2022
The accommodation was very neat with many facilities.
The location is very good next to a ski lift.
It has parking. Very helpful staff!
They upgraded me to a mountain view room.
The room had an espresso machine, kettle,
water and ingredients for tea and coffee.
The mattress is perfect! Clean and quiet!
The hotel has a luxurious Spa!
The breakfast was excellent!
While on booking
I immediately paid the value of the room
with credit card,
the clerk at the reception
it didn't look in their system
my payment and asked me
to re-pay the value of the overnight stay.
I told her that I had already paid the value
of the room reservation.
The next day at check out
they asked me to pay for the night again.
I showed the proof of payment
that Trip.com had sent me
then the employee stated that he would have to confirm it
manager...after waiting a few more minutes
they acknowledged my payment.
Unfortunately the delay and lack of information
the payment was unreasonable for a 5 star hotel.
Original TextTranslation provided by Google
Guest User
October 2, 2022
Super............
Rich
December 21, 2024
Absolutely fantastic hotel located right next to the Bansko gondola.
The staff are attentive, friendly and go out of their way to make your stay amazing.
The room (alpine suite) was spacious and clean with an amazing bathroom with its own whirlpool bath and sauna.
The spa was great but a bit disappointing that some facilities were not operating due to a technical fault but at least we had a personal sauna in our room.
The buffet breakfast was incredible, one of the biggest selections I've ever seen - all fresh and well stocked even towards the end of breakfast service.
If you are heading to Bansko then this hotel comes highly recommended.
Atanas
December 28, 2024
Spa was nice
Dimitar
December 27, 2024
Magnifique hôtel à Bansko
Très bel hôtel, avec un spa de grande qualité. Le service est à la hauteur du standing et la restauration est très bonne.
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Services & Amenities
Most popular business facilities
Sunbathing area
Indoor swimming pool
Outdoor swimming pool
Skiing
Horse riding
Hiking
Sauna
Spa
Massage room
Gym
Private Parking
Additional charge
EV charging station
Airport pick-up
Additional charge
Car rentals
Bar
Tennis court
Billiards room
Restaurant
Taxi booking service
Airport drop-off
Additional charge
Conference room
Additional charge
Multi-function room
Business center
Children's pool
Playground
Kids' club
Childcare service
Additional charge
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Indoor swimming pool
Outdoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Playground
Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, €10.00 (approx. US$10.26) Daily. Reservation not possible
Private Parking
Additional charge
Car Charging Facilities
Valet parking
Additional charge
Transportation
Taxi booking service
Airport pick-up
Additional charge
Car rentals
Shuttle service
Additional charge
Airport drop-off
Additional charge
Business Services
Conference room
Additional charge
Business center
Postal service
Fax/copying service
Additional charge
Wedding service
Multi-function room
Multimedia display system
Front Desk Services
Currency exchange
Tour and ticket booking service
Safe at front desk
Luggage storage
Concierge service
VIP check-in service
24-hour front desk
Express check-in and check-out
Lockers available
Languages Spoken
English
Bulgarian
Food & Drink
Bar
Room service
Lobby bar
Snack bar
Alcohol-free rooms (on request)
Halal meals provided
Public Areas
BBQ
Additional charge
ATM
Elevator
No smoking in public areas
PA and sound system
Garden
Health & Wellness
Billiards room
Tennis court
Hair and beauty salon
Gym
Massage room
Sauna
Sunbathing area
Foot bath
Spa
Ski gear storage
Hiking
Skiing
Horse riding
Beauty and makeup
Body care
Light therapy
Mountain climbing
Off-site
Mountain biking
Off-site
Rock climbing
Off-site
Ski lessons
Off-site
Ski passes
Activities
Fishing
Eco tours
Off-site
Cleaning Services
Laundry service (on-site)
Additional charge
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Clothes steamer
Facilities for Children
Playground
Childcare service
Additional charge
Kids' club
Children's meals available
Children's pool
Accessibility
Accessible rooms available
Pool ramp available
Stair-free main entrance
Wheelchairs available
Safety & Security
First aid room
CCTV in public areas
First aid kit
Fire alarm
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeGluten-free, Vegan, Vegetarian
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: €20.00 (approx. US$20.52) per pet per night
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 2005
- Number of Rooms: 123
Situated at the foot of the Pirin Mountain/ the Kempinski Hotel Grand Arena in Bansko welcomes you to its new alpine and spa resort/ whether you come for winter skiing or for summer mountaineering/ biking/ trekking or paragliding. The hotel is situated opposite the avant-garde gondola station that takes you all the way up the 2500 m high snow capped slopes/ half pipes and biathlon track. Spoil yourself in the unique Kempinski The SPA.
Guided by global health and safety recommendations and developing our service culture for this new phase in hospitality we implemented Kempinski White Glove Services.