Guest House Ellipse - Whetstone

The room is clean and hygienic. The facilities are complete. The environment is elegant and quiet. The transportation is convenient. There are bus stops and train stations within a short walk. The service attitude is very good. The boss is very enthusiastic. It's worth a visit.

This hotel is a scam hotel. Theoretically, it has three rooms, so it is not a hotel, right? It is just a very normal home, very rubbish. The price on the website is very low, but there are many hidden charges. The bed sheet fee is 20 pounds per night, and the room price is about 30 pounds. The check-in requirement is very strange and must be before 8 pm. Because I was short of time, I asked my classmate to check in. He paid a deposit of 100 pounds and a bed sheet fee for 2 nights. Because he didn't tell me, I didn't know. The next morning, very early, very early, I was still sleeping. The ** owner asked me for money. I didn't understand what money was. Later, I complained to the rubbish Ctrip Business Travel Customer Service. They said they would deal with it. Later, I read the precautions and found that their mother really charged 20 pounds every day. I went to negotiate with him. The ** owner said that he would not charge it, otherwise I would cancel my order the next day and the next three days. He agreed and was very polite. It doesn't matter. He won't charge it. Because Ctrip happened to call him during the negotiation, he said he didn't want to answer Ctrip's call and said he wouldn't charge it. I can use my own supplies, and I can check out the next day and place the next order. I asked my classmate 3 days ago, and he said that the deposit for the next three days would be deducted. Such a rubbish hotel, rubbish Ctrip can't handle, and several customer service staff lick the hotel like dogs. If you say that it is changed daily, I will accept it. Sorry, he didn't clean for a day!