The Windsor Town House

NOT 5 Star read all reviews Not 5 star room nothing like pictures very small decor very tired needs refurbishing floor in bedroom very uneven and sloping in bathroom bath not worth having as tiny chipped and rusting mould on tiles and ceiling in bathroom! Bedroom very dusty with dirty carpets tiny tv and no usb charging curtains didn’t close properly and no main switches by bed to turn lights off had to get out of bed!!!

Couple break Lovely four poster bedroom. Slightly tired decor but characterful. Amazing friendly service and best breakfast for a long time. £25 per day parking permit for any space in zone 1. Hot shower. Not modern and spotless but rustic and well lived in and cosy. Like staying at a well off relative’s! Amazing food in town (Tacos at Dos Diedos, Thai at Thaikhun and Greek at a great place you should Google). Thermal baths were a treat

Comfortable B&B There has been not any trouble of my stay. The access to the house and the room are straightforward and simple. The location is great. A few minutes from the city centre by walking, but is on the quiet and grand street. The breakfast was good with a few choices which is a surprise to me. My only issue is with the bathroom, which is tiny. I found it quite difficult to get into and out the shower cubic. My overall experience is positive. Very comfortable place to stay for a night.

Terrible experience We stayed at the hotel for 1 night in early December for our wedding anniversary and the room was terrible… Not worth the money we spent and disappointed with our experience. Below were the main issues: 1) Room was very tired with flaking paint and wallpaper 2) No hand towels 3) No bath mat 4) Shower head was leaking 5) Tap cover was missing 6) Lampshade didn’t work 7) Closet had literally no space to fold or hang clothes (see picture) - Also had a microwave in it! I made a complaint to the desk who offered us 10% off or a free breakfast which felt like a slap in the face. A 2* experience from a 5* hotel… Would recommend you avoid.

Nice stay Lovely stay,great staff always smiling and helpful.lush breakfast.But think the shelf next to the bed is abit hazardous.

Christmas shopping weekend stay (at a price)! advertise parking on web site but apparently "only just stopped offering permits" we booked this hotel on the basis it advertised parking. It took well over 10 mins to gain late morning access via front door due to only one staff member trying to juggle breakfast. after dropping case off prior to shopping, requested to pre-order breakfast the night before. arrival after 3pm to be requested breakfast order. in room no towels - (still in tumble dryer) shower head filthy and sprayed out everywhere with little pressure. most annoying thing was never at anytime where we advised that our room rate was room only "and breakfast was optional"!! i assumed wrongly that we had B & B and pre-ordered as requested so was somewhat disappointed upon check out that we had to pay an additional £30 for tow breakfast- this should have been made clear upon check in.