Baymont by Wyndham Battle Creek/I-94

its ok

the bed was absolutely horrible. if you sat on edge you literally sank to box spring

Management needs to teach staff to smile. At least once in a while...

Employees are amazing

Would recommend

They had oversold and no room was available.

Well I had no television for the first 3 hours due to the fact that the employees kept on forgetting about me , I feel asleep and woke up for breakfast @7:30 am and they had no milk for the cereal . No fruit , tried for 3 days to get my room serviced . Never happened Used the same towel 3 days Very horrible experience I honestly believe I could be refunded for this 3 day stay Also lost $75 worth of steak due to the refrigerator not working properly

I arrived just after 7 pm and was told by clerk at front desk that "No rooms are available." Clerk was less than enthusiastic and not friendly. After recovering from my initial shock, I inquired further since the room was pre-paid in full. Clerk reiterated that none were available. I calmly stated that this was not satisfactory and is clearly your hotel's fault, not mine. She reluctantly agreed. So, I asked what is going to be done about it? She did some more checking then stated, "We would have to clean a room for you, and that will take about 45 minutes." I accepted that statement and she reluctantly made a phone call. I exited the hotel and waited in my car. I returned close to 8 pm and saw a different clerk at the front desk. She asked and I gave her my name. The first clerk entered, did not look at me, kept her head down and told the 2nd clerk what had transpired. Then she left since her tour had ended at 8 PM.and it was already after that time. The second clerk was much friendlier and checked that the cleaned room was now available. Some room furniture was a bit worn but ok. The rest was ok after that. It seems like the first clerk was more interested in leaving her post after her tour than she was in providing expected check-in service.