Batu Hotels with Airport pickup service

We stayed at Golden Tulip Resort Batu from 18th of July for two nights . The hotel Is great, especially for It's restaurants. We have been in all three restaurants , each has there own specialities. The breakfast is served on the indonesians one , Branche; they served good indonesian food and for my surprise they serve also some typical Indonesian 'jamu' (traditional infusione) 💞. Compliments for their very well servings and very Good RAWON, GADO2, RUJAK, BUBUR JAWA and orher dishes ; the good works of HEAD CHEF RIO and CHEF UBAY !🍾🍾 We have tried also Infinite Restaurant . I had some sceptic impressions reading their menù at the first glance. They put some incredible meats on pizza!! (I live in Italy and never eat that kind of pizza !) But guys, i tell you that it was completly wrong first impression! This restaurant will makes you very happy after testing their FUSION cuisine !!!! Congratz for CHEF ZAINUL and all the service people with their kindness , MULIA and ERA 🍾🍾 And of course for our last dinner we had It on Skydome , the restaurant stays on the top of the Building . As beautiful as the site, as good as their cuisine !🍾🍾 We had also a good experience with all the staff , receptionists, concierges, room services (Frada, Eswat and others) for their kindness and patient and smiles during their work 🍾🍾🍾 . They served very well our elderly parents ❤️. Guys, i do suggest you to stay in this hotel and try It s restaurants!

They has rooms with different themes, so you can talk to the hotel about what type of room you want. But there's no guarantee that you can always choose. I mean they could be very crowded at peak season. This hotel is definitely a heaven to 3-8 years old kids. They has lots of kids-friendly facilities, like small indoor playground, swimming pool with a few slides, mini golf with 10+ holes, outdoor wall climbing, and Ninja Adventure. For the older ones, there are also a library in front of the indoor playground, a swimming pool, jacuzzi, sauna & steam, billiard, ping pong, and also a small gym. Also, they're all free.

This is the first time I have visited this most unique hotel in Batu City, it turns out that there are several types of new rooms offered, namely Superior and Deluxe floor 6, and Executive on floor 7, with a choice of views overlooking the city, or facing Batu Secret Zoo, and these are what is interesting for me is being able to stay at a hotel while feeling a sensation like staying the night in the middle of a forest with various animal sounds. With prices between 500 s.d. 900, it seems that it is quite whorted to stay here, you can immediately take a trip to Batu Secret Zoo and the Animal Museum.

The front desk staff is not customer-friendly and appeared very grudgy when told that the room access card was faulty as it did not work when I tried to scan it inside the elevator to access to my room floor. Instead of exploring what could be the issue, the staff simply told me to use the other elevator instead. When I asked her if I would face the same problem accessing my room with the card, she got annoyed and told me off that the system indicated its OK. Although it was a bad experience during check in, we were impressed with the food spread offered for breakfast. Love the food varieties and the charming set up in the restaurant overlooking the mountains.

Very nice Resorts in Batu Malang Room is clean, beautifull view, A lot of Facility ( sport center, gym, kids club, spa, jacuzzi, sauna, steam, billiard, futsal, etc) And also Karaoke, bar And some of villa Very good resorts And recommended But For breakfast All kind of food need to improved. All food no tasty And need more variety We are reserved for family And for breakfast we had pay 65k for child, 125k for adults And for us, that is not worth it, with 125k, Buffet only those things Need more variety in the breakfast

I have spent my vacation for 2 days in this chic hotel. My first impression to this property was great. You will find lazy couch and artificial green grass in each balcony and staring a breathtaking views of Batu city . The location is very easy to find since it located just step ahead to the famous recreational theme park in Batu. The room and the bed was so clean and comfort. You will also find a nice shower with cold and warm water. You will also get 2 bottles mineral water and tea and cereals..well..I thought this could be value added service for this property. For moslem traveller, I couldn't find the kiblat's direction both over the ceiling or anywhere else in this room. They also do not provide the saroong for gents to pray. So, you should bring by yourself. I thought this property also must be consider about cloth's hanger coz I also do not find this in the room. Last but not least,for Hotel Manager and HR Manager, you must see your training need analys since your guest service agent was poor and lack responsiveness. I bit disappointed for several needs ignored. Well...over all the choice is yours reader

The hotel itself was very good. We especially liked that our early check-in could be accommodated. The staff were very helpful. We found the breakfast to be excellent with lots of choice. One morning we had to be out very early to visit Mt Bromo, so we requested a breakfast box which had a good selection of food inside it. The grounds were very pretty, with lots of ponds and fish, and the pool looked good. Downsides were that the location wasn't very central to Batu so a taxi was needed. We were there two nights, and one morning there was a wedding which seemed to dominate the pool and breakfast area in the morning. Not a deal breaker for us, but annoying if we had planned an early morning dip!

The hotel's location is strategic because it is on the main road of Batu city. This hotel is not new because before the hotel’s name was Alpines, now it's Horison Trunojoyo. The atmosphere in the hotel is clean and quite comfortable, the hotel staff is friendly and very helpful. Even though the rooms are clean, they are not too big. Wifi is decent, there is also a smart TV, although to tune in to Netflix we have to use our own account, it’s not provided by the hotel. In the room there are slippers, clothes hangers, toilet amenities, water heater, mineral water, tea and coffee. But there is no hair dryer, refrigerator and deposit box. Breakfast is delicious, menu choices are also quite varied. The restaurant is on the 3rd floor with beautiful views, surrounded by hills. The hotel also has a swimming pool, children's playground and several meeting rooms. The problem I experienced when staying at this hotel was the problem of cleanliness and room readiness when checking in. I arrived at the hotel at 14.30, it turned out the room was not ready and I was asked to wait a while. Even though check-in should be at 14.00. The welcome drink also ran out, even though it was hotel check-in time. When we got into the room, the pillowcases were all blackish gray and dirty, as was the blanket. Like it hasn't been washed. I complained, and it was immediately responded to and replaced with a clean one by the hotel staff. The towels were also no longer white, dirty gray. What I also regret is that the 2 glasses provided for drinking in the room were not washed thoroughly so they were still dirty. Luckily we brought paper cups that we bought at the store beforehand. My input is that the service and cleanliness of the equipment at this hotel must be improved, because it does not match the price of a 4 star hotel. For me, the hotel price I paid does not match with the facilities provided.

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The exhibition and lobby are quite classy. But unfortunately the rooms are very simple and old. Cleanliness is also less awake. Especially the bed sheet. It seems that all rooms have a balcony. Only the difference between the view from the room. I happened to have a view of the pool that rarely cleaned when I saw it. The best seems to be the room facing the road. From the room you can see the beauty of the mountains and poor town. But calm, when breakfast the rations are really the champion. The view is very beautiful. We can see the floating parade, mountains and poor town from afar. For the menu is quite varied and delicious. The staff and staff are also very friendly. The hotel is close to the tour coban roundabout and the rock city square. There's a pilot cafe in front of you which seems okay to relax, and the hotel is overall good, just maybe it needs to be kept clean and updated the furniture.