Hotels in Disneyland Resort, Bay Lake

A simple hotel perfect as a base, a room to crash to after a busy day at the nearby parks.. Literally a few easy minutes to Disney Parks, Celebration, Old Town, international drive or the i4 for Universal, Outlet Malls etc etc... Rooms are spotlessly clean, hot water, massive comfortable beds, evan a small pool area to relax by that didn't feel busy and a basic but filling breakfast... perfect as a crash pad with free.. easy parking. Only thing we'd add is ask for the quiet side if you struggle with road noise we didn't and no issues but some say it's a pain.. loved our stay.

We were very pleasantly surprised by the Courtyard Lake Buena Vista at Vista Centre. I have stayed at many Courtyards, but this one was the best I have stayed at. It was just recently renovated. The lobby, lobby bar, and pool are so nice. The pool has cabanas with tvs and couches, a waterslide for the kids, cornhole, ping pong tables and fire pits. There is a huge tv where you can watch games all day and they show movies at night for the kids. You can order food and drinks from the lobby bar and eat inside or take it outside to the pool or around the firepits. The hotel location is perfect if you plan on visiting the parks like we did, or if you want to visit Disney Springs or the outlet shops and there are so many restaurants nearby. The customer service was excellent. The staff was very friendly and helpful. They have a buffet breakfast you can take advantage of and even offer Starbucks too. This Courtyard has so much to offer and I can't recommend it enough.

Every day when the baby and her father wake up, they go to the balcony to wait for the giraffes to come over for dinner. They can go out to play after watching them. There is a special bus waiting area to go to all parks. It is very convenient to go every 30 minutes (you can see the real-time waiting time on the Disney World App. When you check in, the staff will help you bind the hotel to this app). If you need any service in the hotel, you can use a smart device in the room to summon a crew member. The staff are very enthusiastic. There are many activities in Jumbo House alone. I stayed in the hotel for a day to eat and walk, but it was still not enough. I hope that when the baby is older, I will have the opportunity to come back to play. I didn’t play in the swimming pool, game room, night tour, etc.

We stayed here for two weeks during September 2022 and really couldn’t find any fault with the hotel, especially for the price paid. Every staff member we interacted with was friendly, knowledgeable and gave great customer service. The rooms are large and the beds are comfortable, with two pillow choices available (labelled firm and soft) which we thought was a great idea. There are also lots of charging ports fitted into the room which come in very handy. The rooms are on the basic side but for the price paid they’re great value. Housekeeping was also every day which many places surrounding Disney still weren’t offering at the time we stayed, and was one of the reasons we selected the hotel in the first place. The included bus service to the Disney parks is also excellent, and much better than the Disney resort provided buses in our experience. They ran every hour to every park until after closing time and were always on time, with good a/c and a seat available. The hotel is also only a 10 minute walk to Disney Springs, where you could then use Disney transportation to resorts if needed for dining reservations etc. We also stayed during Hurricane Ian and we couldn’t have felt safer there. Every staff member was outstanding and went out of their way to make sure we felt safe, with many working longer hours to do so. The bar and food service stayed open for the duration of the Hurricane too which meant we didn’t even have to worry about getting food/water. All in all this was a fantastic stay and we will be back.

For the price I have absolutely no complaints. Got better than expected. The front desk was extremely helpful and maid service was there if I needed. Except for the time it takes to get my deposit back. A different place I stayed recently I had my deposit back in an hour after checkout.

We stayed here during low season in September. The rooms were fairly spacious, housekeeping, maintenance and breakfast buffet restaurant staff were excellent. Good little on-site store, but otherwise limited options. But it didn't matter because Disney Springs is just a short walk away. Bus to the Disney Parks is free, which is fantastic. But don't talk to the desk about the free welcome pack. It was a very hard sell and left me and my family feeling very uncomfortable. The only real downside to our stay.

I could not have been more disappointed with this hotel. I called two months before our trip to check about shuttles to Disney and if I needed to rent a car. I was assured by the hotel staff that there were shuttles that would more than meet our needs and that renting a car would not be necessary. Well about $400 in Uber fees later, that could not have been less true. They have a shuttle that runs once a day. The shuttle to Disney doesn’t even leave the hotel until an hour after the parks are open. To return, your options are 4:00pm or 10:15pm. Not great. One night we tried to take the shuttle and arrived at the pickup point at 10:17 and the shuttle was already gone. Thus leaving us stranded at Epcot while we tried to find an Uber. I desperately called the hotel to see if there was any chance the shuttle would return and was rudely told that we had missed our chance. The next day, I called down for more shampoo and was told that if I wanted some I could come get it myself. Our room had no TV remote and my son was very proud of all the bugs he smashed. The staff was rude, condescending, and as unhelpful as they come. They also deactivated our room keys at 8:45am when checkout is at 11. On top of all this, we had to pay a resort fee. If this place is a resort, then so is my basement. As someone who travels frequently, I can honestly say that I’ve never been more disappointed with a hotel. Just do yourself a favor and stay inside the Disney parks.

Really nice pool area and the little Starbucks inside is really cool. Breakfast buffet dining does not have enough wait staff. The servers were very friendly but very overworked. Think hard about hiring more servers

The location is really good. It only takes about 10-15 minutes to Disney land and springs. Service was good too. The room is little small but good to stay

The hotel is very new, and the sanitary environment is good. It is a pity that the room was arranged directly opposite the elevator. The sound of opening and closing the elevator is loud, so I can't have a good rest. There are constant sounds of moving things upstairs. Although the front desk can change the room, However, since we were not on the same floor as my friends, we did not change. We added a room with double breakfast. Breakfast ended at 9:30. The menu was single and there were no fruits, yogurt, or eggs around 9:00.