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This hotel exceeded our expectations. The staff were very kind and helpful, our room was clean and quiet, and the bed was very comfortable. The location is great, close to bus stops & shops. We had a wonderful stay and will come back again

The name of the hotel is very misleading , there is only a spa but it is not considered as a resort because there are no other facilities. The hotel does not have a restaurant ( there is a restaurant but it does not belong to the hotel and is not open for breakfast ) and they do not provide breakfast. There is a coffee place on the lobby level but they do not provide full breakfast. Rooms are spacious and very clean but do not understand why there is a coffee maker and no electric kettle .

Just in the center of Victoria, it is very convenient to walk around and the surrounding scenery is also very good.

I had to book this room at the last minute late at night after a cancelled flight then had to zip back to the airport in the morning so I didnt have time to enjoy the ammenities but it looked awesome. Fireplace, spa bathtub, and balcony with a view. Just lovely. The front desk staff at both checkin and checkout were both so kind and helpful.

This hotel is in a great location making it easy to explore Beacon Hill, the inner harbour, Government Street and all the other sights of Victoria. Staff were friendly and knowledgeable and the bedrooms were clean and comfortable. Leisure facilities were also of a high standard. 

A very satisfactory hotel. Comfortable, close to attractions, convenient for eating, will stay again in the future Room: newly renovated, with kitchen for cooking, comfortable mattress Location: 5 minutes walk to City Hall, beach, and restaurants. The hotel is across the road from Beacon Hill Park, which is very convenient. There is a small ranch in the park, which the children like very much. Parking: $10/day Service: The front desk is very enthusiastic, a Shanghai girl, who recommended us attractions to visit nearby

Location close to the airport and pier, convenient for the next day There is only one elevator in the whole hotel. It is very difficult to wait for a location during the morning peak period, especially when you are carrying luggage to check out, it is difficult to take the stairs. The overall environment is good, the elevator problem

Booked and pre-paid through Trip.com Would have given 4 stars for service but check-in clerk attempted to charge me again for the room at a higher rate then blamed another staff member for not doing their job correctly when I objected to the charge and showed my confirmation. When I said I would park my vehicle elsewhere rather than pay for parking she said my vehicle would be towed if it was parked at the hotel. She was rude and abrupt and had me questioning my choice to stay there. The check-out clerk however was very polite and friendly

Fantastic stay at the Royal Scot Hotel & Suites. The suites are huge, very comfortable, and exceptionally well maintained. Everything was clean, spacious, and in great condition. Highly recommended for a relaxing stay in Victoria!

Nice hotel with a character. The room can be a little dates but it fits with the overall vibe of the hotel. Room was clean and bed was very comfortable. Breakfast was simple but had right varieties of food that you won't feel the need to go eat outside. Staff were very nice and accommodating too.