Booked two rooms for this holiday, the room was large and the facilities were good in all aspects. The reception attitude on the day of arrival was a bit poor. The location of the hotel is very good, 3 minutes walk from Lake Okennagan, there are many entertainment projects by the lake, walking and taking pictures are excellent. The pizza at the Italian restaurant opposite the hotel is delicious, the tiramisu is also great, the price is very affordable, highly recommended.
Posted on Aug 4, 2026|One-Bedroom Suite with Kitchen
Guest User
It's about a 10-minute walk to the beach, which is very convenient. The room was clean. The only downside was that I had to provide my billing address to the receptionist because of a communication issue between Trip.com and *******.
Had two rooms booked and for some reason both of them were right beside the service elevator on each floor. I think this hotel gives trip.com customers the less desirable rooms, not to mention the light was burned out on the bathroom mirror as well in one room.