Guest User
January 31, 2023
We stayed in their largest room with my wife and our three children, the comments seemed reassuring and the house was well maintained... everything suggested that this place would be ideal for us to rest in order to celebrate my sister-in-law's wedding. The form has unfortunately been very different and the customer experience is extremely poor. - No parking spaces, but you can find a space yourself in the town center of the village with sometimes very narrow streets. - As soon as we arrive, Jean Claude, the owner as he likes to call himself, makes you understand that he has kicked out several “clients” in recent weeks… plus the access code that was provided to us to enter would be changed tomorrow , and that our children must behave well in his house because he is at home here!! - Anyway, we leave for the wedding hall and return around 5:30 AM. - in the morning, having brought down my luggage at 10:45 a.m. after having showered and dressed our 3 children and a short night, Jean Claude was waiting for me in front of the front door and was extremely verbally aggressive in front of our children then explained to me that I had to leave immediately, without even drinking a coffee despite the “paid” breakfast. Patricia also took the opportunity to show me breakfast, telling me that we are not allowed to eat it anyway because we have to leave the premises immediately... In addition, my sister-in-law (the bride) who was staying one more day confirmed to me that our room was not even reserved for the following night. In short, gratuitous humiliation! - When paying, Patricia asked not to put an order on the check in order to cash it in her own name for the 210 euros for the night (including a bottle of champagne for 30 euros). I have had the chance to travel around the world, in 20 years, I have never been so poorly received.. I think they are in the wrong profession and should seek treatment!! No empathy or respect for their customers!! AWAY (unless you like to be disrespected and thrown out after paying)!!!
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