Grand Hyatt Hotels in Beijing

location perfect! just infront the subway exit, close to shopping mall and well connected with 2 subway line. Airport Express & Railway station are also well connected. The staff is helpful too, assist to call taxi and advise how to get to those places of interest.

Excellent English speaking staff adds a lot of value to a 5 star hotel in China. The Concierge Manager Jason Zhang and his team Mr Young Yang, The Guest Managers, Mr Terry Mr Koh, front liners, Rebecca, Evelyn and of course the 2 bell boys too. Mr Jason who is English speaking has gone the extra mile to help give us invaluable advice for our private local tours. Thus, Legendale Hotel Beijing is one of the best 5 star hotel that we have stayed in China.

Location is very central easy reach to amenities, close to the metro and with walking distance to forbidden city. Not very clean, under the bed is dirty there ear buds dust bottle of medication. Reception staff are helpful comparing to other hotels staff that I stayed in in China Breakfast is extremely limited with low quality bakery, dumplings are not labelled whether they have meat or pork….etc. Plates and cups in plastic. Overall this hotels is not that bad comparing to other 4 star hotels in China

We request for early checkin at 10am and the hotel allow us without any additional cost. At first, light in the room kept turning on and off and the bell kept ringing. The receptionist changed the room for us immediately and gave us breakfast voucher as complimentary. The receptionists are helpful even they cannot speak english. We use translator to communicate. Overall cleanliness is fine but the toilet is sometimes smelly.

We stayed one night in between flights; as i had a delayed flight arriving into beijing, the check-in timing was promptly adjusted by the hotel via trip.com, when requested. Breakfast was a surprising good spread considering my 1st impression of the hotel was not exactly 4star. The hotel entrance in the side lane seemed a little dodgy. Even the taxi got lost finding the hotel. However, the 5th floor access to the New World Shopping and the small eating shops in the side alley seemed packed with people even late at night. The room was fairly big. but the bathroom was tiny. Only 1 person could use it at a time, unless the other was in the shower. The room had a humidifier, the 2nd hotel which we had stayed in to have such an equipment. If you are a light sleeper, you may wish to consider some ear plugs as the room doors are not sound proof, and somehow the door closer has lost its spring. So every door which closed made a big bang. I suspect all the door closers need to be changed And you can hear voices from the corridor. So try to get a corner room, which then would have less chatter. Self-laundry on the top floor 16 was chargeable, unlike several others which were FOC. For one night, it was ok but I would consider it a budget hotel and not 4star.

The hotel's only good trait is that it's close to the forbidden city and Wangfuijing shopping district. We were checked into a totally different room than we booked. It was like getting cat fished by a hotel. The hotel is quite stingy with its amenities. Asked for bottled water at the reception, they said they're only selling. I asked them if I could get some free bottled water, but was told they'll send it to my room. I wasn't going back to my room for the bottled water to come as I was leaving. My friend asked for water from her room, they didn't agree to send some right away, but instead continued to ask if there wasn't any in her room. We were mostly unsatisfied with our stay as the room did not match at all with the pictures on the Trip app. The breakfast buffet wasn't that good, it didn't live up to its expensive cost. And the concierge basically scammed us of RMB 183 for a taxi ride to the airport from the hotel, we could see that it only amounted to RMB 65-70 to the airport from the cab's meter. It was also my friend's birthday, so I asked if the hotel offers any complimentary cakes and asked them to bring it at 6pm. They said okay, but nothing arrived at 6pm. So I called them again and they transferred me to 4 different people until someone finally understood basic English and told me that I should've asked for the cake earlier, which I did right after we checked in. The hotel's staff does not do well with communicating internally. Somehow I expected good service as it was a Novotel hotel, but was left highly disappointed.

Staff at Sofitel Beijing are welcoming and service level you can expect are on par with other 5 star international hotel brands around the world (although this is definitely not the case everywhere in China). There are numerous hotels in Beijing to chose from, but I have decided to come back to the Sofitel everytime, simply because I know I will get the same level of service and etiquette. A special shout out to Clarey and Leah for their professionalism and customer service which made my stay that much more enjoyable. The deluxe rooms are very very generally sized and the suites on the top floors have some of the largest floor space in my experience. One downside of a nice, fancy, modern decor is that it uses many different materials and does not hide general wear and tear well, leaving scratches and scrapes that looks worse than it is. Comfort level of the hotel is definitely the main draw card. Makes it difficult to want to leave the hotel. But the subway is a 5 min walk if you want to get around during peak hour to avoid traffic congestion, otherwise getting around with DiDi or taxis are fairly cheap where ever you go with the hotel’s location.

We really enjoyed our stay at Manxin Hotel. The room was very clean, although we did not need much help from the staff, everyone was very friendly and kind. The location is amazing - walking distance to the center attractions (Forbidden City, National Museum, Tiananmen Square). Everything else you can reach by using Metro. The station is located within walking distance from the hotel. There are loads of food and shopping options at Wangfujing street, there is a food market at the metro station, as well as Beijing apm mall which we used a lot for food. Great value, amazing location, we will be coming back!

Amazing place, first of all, location is unbelievable convenient: it’s Chaoyang district, near by Solana mall. Room is huge, price is cheap, excellent and helpful personal. I highly recommend this hotel for stay in Beijing.