We stayed at the hotel for 5 days, booking a ”Castle holiday” offer on their website. First impression upon arrival was great - the whole area and park surrounding the Castle was amazing, as were the interior spaces. After entering the Castle itself though, we were quite surprised by a small, unrepresentative reception hidden behind the corner. The room was nice at first sight, although we noticed immediately that it was truly hot in there (30 degrees Celsius) and there was no AC (in a Deluxe room!!!). After the first night, we requested switching rooms for another one with an AC - we were lucky, as they had one available. With the ”Castle holiday” offer came buffet breakfast and 3-course dinner/buffet dinner. Breakfast was nice with a wide selection. Dinner however was a bit disappointing - we did expect more from a Chateau hotel, which offers also Gourmet packages and tastings. The food felt a bit dull and the portions were ridiculously big, given there were three courses served in a row. I have to highlight the desserts though - those were truly AMAZING every evening. The pool area was nice looking too, although did provide only roughly 20 sunbeds (the capacity of the hotel is 44 rooms!!!). On top of that, many families with small children made it impossible to relax in the pool area as advertised by the hotel - there was NOTHING RELAXING about that. One thing I have to mention, as we did travel here during the Covid-19 pandemic times: everywhere in the hotel, there were signs requesting people to wear a face covering when inside, but we were the only ones (plus the stuff) wearing it. I didn't see once that someone from stuff would remind the guests of this, which is a huge failure on their side. Another thing bothering us during the whole stay was smoking allowed on the terraces during dinner, everywhere in the park and around the doors, including pool area. This forced us to stay inside for each dinner, as there were always people smoking on the terrace. Recommendation for the hotel: - separating areas for families with children, so that people seeking relaxation and quiet can truly get it - being more considerate to non-smoking population - being more conscious about the rules set during these days
Outstanding
14 Reviews