Hotels near Comunidade Batista Shalom Internacional, Belo Horizonte

Summary: Novotel BH provides a comfortable stay, with an excellent on site restaurant, but some service quality issues with the front desk staff take the shine off the experience. The good: Room: room is large compared to other Novotel I have stayed at recently. Big, comfortable bed and a large, hot, high-pressure shower. Excellent black out curtains and in room AC. Nice views of the city as well and surrounding hills. I got to enjoy a spectacular lightning storm on my last night. Restaurant: the on site restaurant is excellent, so much so I left a seperate review for that. Sebastiao and the restaurant team are fantastic and so was the food. Housekeeping: thank you to the team for their excellent service each day. Including leaving me a nice note when they heard my guest was unwell the night before and provided new towels and sheets on request without any issues. The bad: Accor status recognition: there was no recognition of my gold status on check-in and the welcome gift was a strange keychain/bottle opener; rather than the standard water or food item that I would have much preferred. A welcome note was left in the room, but in Portuguese. Front desk: check-in was a rough experience. When I arrived there were four staff, none who were serving customers and they all nudged each other while giggling to gesture for someone else to serve me. This property does share an entrance with the adjacent Ibis Budget - from this experience I thought I may have entered the wrong hotel. There is extremely limited English spoken by the front desk staff as well, my check in was conducted via grunts and nods. Keycard: thankfully not as bad as my recent experience at the Novotel in Rio, but my keycard stopped working twice during my three night stay - forcing me to waste time going to the front desk. Conclusion: with some retraining and enhancements to the service provided by the front desk, this hotel could easily become a four star rating. Right now, it’s just average in my opinion.

We like our stay quite. nice and well-functional staff. Simply but clean and good size room. Excellent breakfast included in the daily. Excellent location, near to tourist points, bars and restaurants. Free manufacturer. Excellent cost/benefit.

I just spent 10 nights in this hotel and I was pleasantly surprised by the rooms: large, modern, comfortable and with an excellent price-quality ratio. I recommend this hotel ideally located in a short walk from the Place de la Liberté, the Central Marche and the Municipal Park with the Feira hippie.

The hotel is located in the centre of Belo Horizonte and has very old accommodation. The reception service is a little misguided. The room we were was a spacious, good bed, old air conditioning and noisy. The bathroom was also with good room and a good shower, but the water was passed through the door and flooded the bathroom.

The hotel's highlight is the location, very close to the Mines Centre, Central Market, Shopping City, friendly and careful staff, I liked the cleaning, I loved my stay and I would surely come back. One suggestion: more varieties at breakfast.

I enjoyed the accommodation. Cost x ideal benefit. nice staff. Breakfast was great. I went to work. I was perfect for rest and stay. I just missed takes in the room and the cover was not a pleasant smell. I used the convenient parking, $40,00 per day with the hotel discount.

Localização ótima, café da manhã excelente. Ar condicionado fraco para o calor que estava fazendo no dia e travesseiros não tão confortáveis

Very recommended to stay, cost-effective, the environment is very good. Beautiful environment, good geographical location, convenient transportation, comfortable and sanitary rooms, service staff are very enthusiastic, facilities are very humane, high-speed network signal is good, the view outside the window is good. The design of the room's small pendulum is also very distinctive. Next time, check in.

Very comfortable hotel, very clean and comfortable bathroom. Morning coffee could have more options and a little more spacious, but at the price it was excellent my accommodation. By making the name fair, the National Inn, once again, was my choice of confidence.

The hotel has a pool and academy that were disabled while we were in the hotel, you know why. Here are photos of the pool. And I walked over the pool. They were daring to say there was no pool at the hotel, but it was detail, people don't seem happy to work there, in general, no smile on their face, just robotic behavior. Except for the gentleman who attended me at the restaurant at the beginning of the night. Well sympathetic. I'm sorry not to remember the name. And the cheerleader who cleaned my floor. What sympathy! Generally, a hotel ok. There are no travessers in the room. It has one per person, it is low and soft, and it is not careful, there is moffo in many points of the room, I know the dirt of the air conditioning, since my allergy appeared and other people who went to the same place. The coffee doesn't varied from one day to another, it's always the same thing, it's not bad, but every day is complicated in a week.