Latest Hotels Reviews for Belo Horizonte

Mercure Belo Horizonte Lourdes
4.2/5109 Reviews
We stayed for almost ten long days in this hotel, where beds are uncomfortable and the elevators are always packed. The front desk staff is rude and will show you an attitude anytime you stop by to ask for help. During the checkout, they tried to charge us for breakfast on a day that we were actually in another city in Brazil. I had to show them the boarding passes to prove that we could not eat in the hotel because we were not in Belo Horizonte that day. They have a huge conference center that is always booked. Good luck trying to get a cab in front of the hotel. You will have to find space between the buses parked in front of the front entrance. Additionally, this hotel is on a hectic road, and the windows are not noise-canceling. Therefore, the rooms are very noisy. There is a Japanese restaurant on the premise where the service is equally lame, and the food sucks. We did not pass the appetizer because the waiter brought us the wrong beer and refused to take it back, and the tempura was disgusting. The manager is too lazy to fix that mess because they get enough money with the conferences. We are not coming back for sure!!
Mercure Belo Horizonte Savassi
3.9/539 Reviews
Stayed here for one night in early March. The staff was very friendly and the lobby was kept clean and neat. There is parking available for an extra fee, but the parking was so convenient and connected to the lobby. The pool and gym were also kept nicely but we didn’t use either of them much. Our room was clean and had a kitchenette inside which we weren’t expecting. I will definitely stay here next time I’m in BH, the price is so worth it!
Caesar Business Belo Horizonte Belvedere
4.1/573 Reviews
Belvedere
Traveled to Brazil to visit family. I’ve stayed here back in 2006 just after it was opened. It was lovely. This time in 2022 April I would give it a miss. The staff were rude particularly the guy with grey hair and tattoos on his arm at reception. I first got to the room and was surprised and how dirty the whole place was. Stains on the carpet smears on the walls and when I got to my room, holes in my sheets. I then went downstairs and politely asked to be upgraded at my expense. The next room was a suite with a beautiful corner room view. Unfortunately the air conditioning did not work. The next day I asked for assistance to look at it, I was told it worked. I said I was cooler in the hallway than it was in my suite. They would not provide any help. I even had my brother who spoke Portuguese sort the issue as they didn’t seem interested. This resulted in the embarrassing task of relocating to 3 different rooms and then downgrading because there was no working air conditioning in many of the rooms despite the hotel saying it worked. To mention the other issues: I was double charged for my prepaid stay on the way out. Our rooms weren’t cleaned daIly. The buffet was not to standard Although is has a great location, try the Mercure one block back… this is not an Accor hotel. It’s not up to standard.. Dirty, rude staff, bad air conditioning, unclean.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.