Latest Hotels Reviews for Bend

Quality Inn
3.7/599 Reviews
First problem, when I arrived I wanted to change my payment method and the manager informed me that they had already precharged my card due to being sold out! She said she couldn't switch the payment method without it taking a great deal of effort! I have never had any hotel I stayed at, or worked at, precharge a credit card unless it was a prepaid room. But never, even if it was sold out, have i been charged before ive even checked in! Usually I am asked if the credit card on file is correct and then charged at checkout! I talked to the Night auditor and he said it was a recent change, within the last week, from the new manager and that he had never had any manager do this in the 7 years he has worked there. Definitely not a fan of this ”policy” change. Second, I asked if I could get a little milk for my youngest child since I hadn't been able to get some before we got to the hotel. I was told that it was not possible for them to get me any, which I guess isn't a huge deal, just agitating since every other hotel I've been to has been able and willing. Last, the bedroom smelt like stinky feet and the beds were awful! If you like sleeping on plywood these beds are for you! Otherwise go spend $20 more at best Western for a better bed. Staff overall was friendly, just won't be staying here or at any other Quality inn in the future.

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