Hotels near Latham & Phillips Ophthalmic, Bensenville

1 star is generous, unfortunatley it won't let me give 0. WORST HOTEL EVER, DO NOT BOOK!! Often I see reviews like this and think 'it can't be that bad, it's just a bed to sleep in'.. trust me, it can. Awful from start to finish. RUDE horrible reception staff (female, won't mention name but rhymes with Sia) from check in, non-smoking room STANK of smoke and a musty stale smell. Aeroplanes going overhead every 30 secs (not their fault but impossible to sleep). People smoking ****/arguing outside your door. We asked to move rooms and were told we exceeded the 15min reporting time (this is not stated anywhere and was a blatant lie and how ridiculous that they expect you to get back to reception within 15 mins - we were debating whether we could put up with it but also frantically trying to find somewhere local for dinner before everywhere shut within the hour as we arrived in the vening). Receptionist refused us to move rooms as said they had none available, yet loads on booking.com. Told us to speak to manager and was our own fault for not researching the hotel better (how they could blame us I don't know).. then gave us a fake email and a phone number for reception where manager was not even on shift and it just went back to the miserable girl. Then told us we could move rooms (despite saying they had no spare rooms) only to put us in another smelly one, then finally gave us a better smelling room as a last resort as they refused to refund us (which is just awful) yet there were black hairs all in the bed and we had to sleep fully clothed on top of the sheets and felt sooo dirty and gross!!! We beared two nights there as everything else cost $400+ but I was willing to pay any amount of money to avoid it if they hadn't found us a room that smelt remotely acceptable (which she had clearly just ran around with antibac spray). Please please please do not give these people your money or custom, they are rude, obnoxious, have the worst customer service and I would rather have slept in a dog kennel, outside, in the rain.

This is a hotel, very close to the airport, considering the next day to return to the plane to catch the plane, specially selected this. Not far from the city, around a quarter of an hour, the gas station is also nearby, convenient. Especially Outlets are nearby, ready to buy and buy. Breakfast is simpler, but it can be full. In short, the price is higher.

The service was good. I had trouble at check in with the credit cards and the staff was helpful. The room was clean and the bed was comfortable. The only problem was the phone was broken and wouldn't shut up...so I unplugged it and notified the front desk. Check out was simple also and the shuttle to and from the airport was useful. Pick up is at the Terminal 2 shuttle area and you take the team there. If you have a very early flight the shuttle might be an iffy choice. I also ate at the restaurant which was delicious and the service was good.

Extremely clean, quite, beds very comfortable, staff very friendly and helpful. Free internet, free parking, noon check out is nice not being rushed out, nice being able to sleep in. Had mini fridge in room coffee maker, microwave, and in room safe. Would highly recommend.

Best location if you need to return rental car before you fly. Just 3 minutes drive. The hotel facilities have been recently renovated and everything is spot-on! The room has absolutely everything you would ever need, good coffee, appliances, nice lightning, super clean bathroom. Reading chair and working desk. (The only problem is they don't offer water in the room). Nice swimming pool and gym. Downsides: They charge parking, and the check-in staff could be kinder. They interacted with me and other foreign guests in a rather bossy way.

In terms of location, the airport shuttle bus only runs every 30 minutes, so reservations are required. Poor service. I like the room to be warmer (about 25 degrees). When I arrived in the room, the heating was normal, but the front desk suddenly locked the heating function. I called the front desk to ask for help, but was ignored. I went to the front desk and asked again. He actually said that I was too warm. . I paid to stay here because I want to rest in a comfortable temperature and environment. Whether it's too warm or too cold is different for everyone, and it's not just you at the front desk who has the final say. The front desk said they would help me adjust the temperature to the desired temperature, but they didn't adjust it all night. It was cold all night, but I was too tired to complain. It was useless anyway. Room soundproofing is poor. If it weren't for the relatively low price, I wouldn't consider this place.

My connection was canceled and I had to spend the night at the Hyatt Place. So glad I chose it! I had the standard room with a king size bed. It had a nice living area in the room! The bed/pillows were very comfortable. Room/bathroom were very clean and spacious. The bartender was the most friendly employee! He was the one who made me feel welcomed. The kitchen is beautiful, bright and spacious! Good sausage patties and hash browns. I wished they had scrambled eggs instead of hard boiled. Hot oatmeal with toppings, bread and bagels to toast, yogurt, apples and oranges, juices, coffee, tea. Many tables to sit at. Overall I was impressed with this hotel! Highly recommend it!

I stayed here for one night and it was very different from other hotels. It was super nice and updated. I liked the use of cards for the light fixtures so we are not wasting energy! Good in the morning was like any other hotel breakfast but I did enjoy the options they had out!

We had a wonderful one night stay! The room was fresh and comfortable, and the staff was friendly and accommodating. We had breakfast at the on-site restaurant in the lobby the next morning. We each had a combo that comes with eggs prepared how you like them, hash browns, toast, your choice of meat (sausage, bacon, or ham), coffee and your choice of juice. We both enjoyed the breakfast and thought it was a great value. Our waitress could not have been better! This area also has a small bar with a big screen TV. We will definitely stay here again when we are back in the area.

Overall not bad