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No meat ever on the food bar for breakfast. That is no bacon or sausage. Most alternate days for meats. Eggs, potatoes, biscuits and sausage gravy. Tables not cleaned after use. Not many tables for eating. No wash cloths for rooms. Bathroom light did not work. I had to report broken glass on the hallway floor. Still ok place to stay. Clean room. seems like the top cover is not changed often since it was dingy.

The greatest difficulty was checking in, as the kitchen cupboard was bare. There was no clerk, simply a note with incorrect spelling, which I deciphered and called a clerk from the Holiday Inn Express. He was helpful and explained that the hotel I was at was no longer employed there. The room was fine, but wrestling luggage up the stairs required the strength of Hercules. I managed. There was also no one there the next day, but Geraldine from the next hotel proved very helpful. I even asked her to assist me with dropping off a package at the post office, which hopefully she accomplished. The hotel was absolutely fine, but the service could certainly have been better.

I was recently had a partial ceiling collapse in my Condo that forced me to find a place to stay for about two months. This property was an excellent accommodation for what I needed. My single room was more than adequate, with a Kitchen area that more than met my needs. The room was very clean. Bed was very comfortable, as was the reclining chair. The staff was excellent, especially Betty and Nelly at the Front Desk. Never had a problem getting fresh towels, garbage bags, or toiletries. Note that this is more of an Extended Stay (as the Name says), no frills hotel. There is no Pool, No Fitness Room, No Ice Machines (because they do have Ice Cube Trays in the Freezer in the Room). The only Breakfast offerings were Coffee/Tea/Hot Chocolate from 6am-9:30. Instant Oatmeal (Hot Water available), Granola Bars & Muffins were also available. I found this very adequate. There are a couple of vending machines, as well as Pay Washing Machines & Dryers available. Housekeeping is available only once every two weeks, thio The only problems I encountered were with other guests, which the staff did there best to handle. Cannabis was periodically being smoked in the stairwells. There was a Domestic Violence Dispute one night where the Police had to be called in. The Elmhurst Police do make regular rounds, which is reassuring. But the only surveillance cameras I saw were on the First Floor, near all the entrances. Someone emptied alot of garbage in the Parking Lot one night, but I will say that the Maintenance staff did a very good job of cleaning that up, and keeping the grounds looking pretty good overall during my stay. I would definitely stay here again if I needed temporary lodging for a few days or more.

We had a most excellent experience at this hotel. While the property itself is little dated everything else was fabulous. We were arriving from a 36 hour journey from overseas and needed somewhere convenient to rest before driving to our final location. We had loads of luggage and did not want to take a shuttle bus to an offsite hotel. The location inside the airport was perfect and easy to get to from all terminals. We arrived hours before check in-time but for a fee were able to access a better room immediately. The gentleman at the front desk was professional, courteous and extremely helpful. The room size was large and the bed was really comfortable. At check out when we inquired where we needed to go to pick up our rental car the concierge offered to drive us there so we wouldn't have to come back to pick up our bags. I can't say enough about the service we received during our visit. Thank you Airport Hilton.

Don’t let the pictures online deceive you. Got in at 1am, no place to park. Once the lady in the lobby got done yelling at the front desk for the hotel charging her $60 for parking on the street, we were able to park. Got to the room….filthy! See pictures. I tried talking to the manager, who dismissed me and stated he’d do nothing to correct the situation? And he owed me nothing. Checked out, found a new hotel, now fighting for a refund. We would have been better off sleeping in the car, at least we could have felt dater and cleaner.

SpringHill Suites Review We arrived on a Saturday night around 10pm, staying for two days. Two adults with two teenage children. Check in (and out) was very easy. Staff was very friendly, and always accommodating with things such as extra towels, bandaids, etc. The biggest things I check for when staying someplace is how clean is the location/room, cost, distance I need to travel too and what amenities are included. We reserved a suite with 2 Queen beds and a pull out sofa. We had more when enough room, especially with messy teenagers. I will give this location a 5 star for cleaning. Our room was clean, not smelly, obvious clean sheets/blankets, and you feel like you could walk barefoot in the room (which had carpet). The continental breakfast, which was included in the room charge, was very good. They had an assortment of hot foods, as well as cold cereal, yogurt, fruit, juice and coffee. The pool was open until 11 pm each night, which the teens took complete advantage of. While it would have been nice to have a hot tub (I would have used that while the teens played), you can’t have everything. Location was about 30/45 minutes to downtown Chicago, depending on traffic. It was also about 30 minutes from a family member that we were visiting. All in all, the location was perfect considering the price. Our hotel bill for 2 nights was less then $375, and it included free parking which you will not get at a downtown hotel. Finally, on Monday morning while waiting for my travel team to get themselves around, I sat downstairs in the breakfast/lounge/lobby area. While I was working on some emails and talking on the phone, I watched the hotel staff clean and disinfect the entire lobby area, including elevators, bathrooms, etc. While I normally do not spend a lot of time in the this type of common area while traveling (I’m usually in my room), this is the first time I have seen cleaning such as this. Overall, I would completely recommend this hotel, and would personally stay here again.

Very nice hotel. Room was perfect. Big, lots of space. Clean and quiet. We got there early and they let us check in early. We had an early flight the next morning so we did not use the food or bar but was very nice space. No hot tub and pool was small but ok for us.

This property appears to be a repurposed Howard Johnson’s. The shape of the sign and a piece of memorabilia on the wall were good clues. The only good factors that I can mention are that the bed was very comfortable and many of the shuttle drivers were very nice and professional. They advertise a continental breakfast on site. What they have is a choice of two cereals and wrapped crackers. There is coffee but we found that it was not attended, as once the two pots were empty, they remained empty. When I did have a cup, it had grounds in it. The room had a toilet with slow filling tank. The shower valve in the tub was stuck in the open position. The toilet paper falls apart. The microwave oven is being held together with duct tape. Most of the shuttle drivers and desk clerks were friendly. The lady in the daytime seemed a bit snobby though. The room cleaning service is very minimal. We stayed 5 nights and the bed was made only once. The room was never vacuumed during our stay. The garbage was emptied on when we asked the cleaning man to do it.

Free shuttle service from the airport is very nice. Free breakfast is available from the early morning. I enjoyed breakfast- many kinds of food. Super clean and warm inside. I will stay here again.