Umino Hotel Hajime - Former Umikaoru Yado Hotel New Matsumi

Umino Hotel Hajime - Former Umikaoru Yado Hotel New Matsumi Reviews

Umino Hotel Hajime - Former Umikaoru Yado Hotel New Matsumi

3 Chome-14-8, Beppu City, Oita Prefecture, 874-0920, JapanView Hotel Details
Umino Hotel Hajime - Former Umikaoru Yado Hotel New Matsumi
Umino Hotel Hajime - Former Umikaoru Yado Hotel New MatsumiUmino Hotel Hajime - Former Umikaoru Yado Hotel New MatsumiUmino Hotel Hajime - Former Umikaoru Yado Hotel New Matsumi
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Umino Hotel Hajime - Former Umikaoru Yado Hotel New Matsumi Guest Reviews

4.4/5
Very Good
107 review
Verified reviews
Location4.4
Amenities4.2
Service4.5
Cleanliness4.4
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All reviews(107)
Positive reviews(102)
Reviews with photos/video(53)
Awesome stay(43)
Awesome rooms(38)
Great service(21)
Large rooms(15)
Clean and tidy(13)
Great location(12)
Nice sea view(11)
Negative reviews(5)
Vivien
Sea View Beppu Bay Japanese Style Twin Room - Non-Smoking
Stayed in Jun 2024
Couples
5 review
4.0/5
Very Good
Posted on Jun 25, 2024
Room was very large with a huge bath tub. Room is quite clean. Staff can speak some English. The room offers all the basics, but do not expect above and beyond service.
Guest User
Sea View Beppu Bay Japanese Style Room with Pottery Bath - Non-Smoking
Stayed in Feb 2024
Couples
2 review
5.0/5
Outstanding
Posted on Mar 1, 2024
Love the breakfast set, onsen tub and the wide range of yukuta colours that we can choose from. The futon beds are even set up nicely for us.
jeraffe
Sea View Beppu Bay Japanese Style Room with Pottery Bath - Non-Smoking
Stayed in Aug 2024
Family
6 review
4.7/5
Amazing
Posted on Aug 13, 2024
clean tatami room w good breakfast. was just a little far from station and deep in. views were good with seaside. overall was a pleasant stay
Bensonli94
Sea View Beppu Bay Japanese Style Twin Room - Non-Smoking
Stayed in Jan 2024
Family
14 review
4.0/5
Very Good
Posted on Feb 12, 2024
A very nice hotel with good view. staff are warm and helpful. Love the relaxing atmosphere here. will visit in the future.
Guest User
Sea View Beppu Bay Japanese Style Room with Pottery Bath - Non-Smoking
Stayed in Feb 2024
Couples
8 review
4.7/5
Amazing
Posted on Mar 7, 2024
The hotel is old, but well maintained and clean. I particularly like the earthenware bathtub with onsen filled. I had the windows wide open welcoming the fresh air and immersed into the onsen bathtub with a cold drink. Remember to ask for a room above 4th floor for better privacy.
Guest User
Superior Japanese Style Room With Private Open-Air Bath - Non-Smoking
Stayed in Dec 2023
Family
2 review
3.0/5
Posted on Dec 30, 2023
Old and aged like worn out tatami, bathroom handle with bad marks. Paid extra for kid stay but don’t even offer extra towel, toothbrush etc for kid. Location and seaview the major benefit.
Guest User
Japanese-Western style room with semi-open-air bath (Oecan side, non-smoking)
Stayed in Dec 2023
Couples
1 review
3.2/5
Posted on Dec 28, 2023
Staffs are nice, nice sea view in our room. Tidiness need to be improved, we found dead insect and mould in bathroom.
Guest User
City View Japanese-Western Style Room - Non-Smoking
Stayed in Nov 2023
Couples
2 review
4.0/5
Very Good
Posted on Nov 9, 2023
Size of room was a huge surprise. Feels like an old fashion ryokan with a 12 tatami room in addition to the sleeping room. Out door onsen was nice. Only thing that is lacking are the amenities available at the bath. No razor for women and had to bring hair brush etc from our room. Overall an enjoyable experience.
Guest User
Superior Japanese Style Room With Private Open-Air Bath - Non-Smoking
Stayed in Jan 2024
Family
8 review
4.0/5
Very Good
Posted on Jan 4, 2024
Private hot spring fabulous View spectacular, can see sun rise Food not good…
Guest User
City View Twin Room - Non-Smoking
Stayed in Sep 2023
Family
6 review
5.0/5
Outstanding
Posted on Sep 16, 2023
Very comfort, very big room , very good onsen, very delicious breakfast n very enjoy in hotel
Monica
Sea View Beppu Bay Japanese Style Room with Pottery Bath - Non-Smoking
Stayed in May 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on May 30, 2024
Room with nice view, good service!
minmyu
Sea View Beppu Bay Japanese Style Twin Room - Non-Smoking
Stayed in Aug 2024
Couples
9 review
4.5/5
Great
Posted on Aug 4, 2024
The hot spring, the view, and the location were all great! When I stayed there, the weather was good and I got up early in the morning. The open-air bath while watching the sunrise was really great, and I want to come again😍 The receptionist was very kind and helped me get my luggage off the taxi when I arrived and checked in. I had booked a course meal for dinner, but they said it was possible to have it at 19:30, so I asked them, but our food was almost done and a little watery. . Also, as soon as we finished eating, they came to take away the plates, and it seemed like they prioritized cleaning up. Even when I asked for more alcohol, no one came even if I called out loudly, and when I asked an older female staff member if I could have more meat, they refused because they couldn't make it cold. . It was a birthday trip, so I wanted to eat in a better mood. Also, there were only two bath towels in the room, and since I had been in the hot spring several times, I asked to borrow two more, but they said that there would be an additional charge. . Next time I'll have to bring my own towels! But the view from the hot spring was amazing, so I'd like to go again!
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Guest User
Sea View Beppu Bay Japanese Style Room with Pottery Bath - Non-Smoking
Stayed in Jul 2024
Couples
2 review
5.0/5
Outstanding
Posted on Aug 7, 2024
The scenery is beautiful, right by the sea. The whole room is Japanese-style tatami, and the room is very large. You can also reserve a private open-air hot spring at the front desk, which is very worthwhile.
Original TextTranslated by Google
Guest User
City View Japanese-Western Style Room - Non-Smoking
Stayed in Jul 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 1, 2024
There are many styles of hot spring bathtubs in the hotel to choose from. If you stay for a few days, you can choose a new style every day. The location is convenient. It takes three minutes to reach the convenience store and 8 minutes to walk to Jing'an Temple. It is very convenient.
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6/7
Guest User
Superior Japanese Style Room With Private Open-Air Bath - Non-Smoking
Stayed in May 2024
Family
4 review
4.7/5
Amazing
Posted on May 12, 2024
Although it is quite a distance from Beppu Station (if you don’t want to walk, you can take a bus and get off at Beppu Tower), but it is worth it for the sea view. The hotel is also very considerate in informing the sunrise time in the elevator the next day, which can be enjoyed in the room or on the embankment. Great. The room has a sense of age but is very spacious. It is very enjoyable to take a bath and look at the scenery. The service staff are kind and courteous. If you arrive at the hotel early, you will go through the formalities first and give you a voucher. Then your luggage will be delivered to the room. When you want to check in later, you can just hand the voucher to the counter.
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