Top 5-Star Hotels in Beppu

Overall, I felt the hotel was very nicely done with great local touches while still keeping an international atmosphere. I also wanted to point out the great flexibility of the hotel, allowing me to change my meal reservations from 3 dinners at Elements (I was on a package deal) to one at Elements and combining the remaining two meals at Elements to a dinner at Atelier. This allowed me to not have to dine at the same restaurant as well as opening up a slot for me to explore a local restaurant. However, there were two things that I'd like to point out that the hotel can improve upon. The first is the staffing at the club lounge (and in general) is not enough. There were many moments where I was left to wait, to the point where using standard facilities (like the check-in counter, or breakfast at Elements) would have been a more positive experience. Breakfast on 12/21 was where the understaffing really showed, where it took over an hour to complete breakfast; many guests left in the middle of their meal since service was horribly slow. However, the second point us what I would really want the hotel to work on - CoVID countermeasures. Largely, two things I'd like to point out. (1) Temperature screening us inconsistent. I was checked when I first arrived, but never anytime afterwards (or should I say, the thermometer station was unmanned). (2) During my meal at Atelier, my wife and I noticed that the staff (He was Italian, I think his name is Marco?) preparing the dishes (in the open kitchen) prepping a sauce, tasting it with the same spoon which was quickly rinsed it under the faucet and returned into the mixing bowl. I pointed this out to one of the servers (Japanese male, responsible for serving and explaining the dishes). This is where I felt the hotel can improve on - in detail, three things. (i) The Japanese server proceeded to quietly scold the staff in front of me, I felt that was not a great experience both for myself and the staff. (ii) Nothing was cleared. After the scolding (and then the staff responding back that he did not put the spoon back in) none of the utensils were changed and no follow up. I guess there is no trust in what a customer points out. And finally (iii) I felt that this is at the fault of the hotel for not putting in proper operation guidelines.A person putting together a meal will need to taste it, to make sure it's good. If the hotel were to put in operational guidelines to ensure tasting can be done while still making it very obvious that it is hygienic, I would not have to be writing this email. Needless to say, our dinner experience was ruined that night. I actually shared the above comment with IHG Guest Relations (on 25 Dec), which the agent was extremely prompt on getting back to me and assured that I would get a response back from the hotel about it within 48 hours. Unfortunately, the hotel never contacted me. I then asked guest relations again (on 5 Jan) to follow up with th

I booked Amane Resort Gahama via orbitz in the very last minutes (the day of check-in) since there were no Airbnbs or other hotels available in the area for that day. My stay here with my family ended up being SO perfect & fantabulous:) As soon as I walked in the room, my inner voice says, “OMG I accidentally treated myself. This is like heaven!!” :) 1. Our room came with 2 onsen (hot spring) bath tubs. One is built in open air in the garden (roten buro), and the other is built inside (see the attached pictures). The two bath tabs are separated by the glass sliding doors. I truly enjoyed and appreciated the experience. I hopped in the bath as many times as I could to make my money worth!! They also have an open air bath (roten buro) with the beautiful view accessible to all guests. 2. Breakfast included was OMG SO deeelicious. It’s buffet style. They have traditional Japanese, Chinese, Western styled food. All guests were required to wear vinyl gloves whenever they would go get food. They have got this glove dispenser that would pump the air inside of the gloves so all we needed to do was to let our hands slide inside of gloves ( so we would not accidentally touch the next guest’s gloves underneath). I thought this was very generous and appreciated that they were trying hard to minimize contacts for covid prevention. 3. We also ate at the restaurant in the hotel. The staff, wait persons were all so nice. The food was excellent! Non alcoholic plum wine was delicious:) 4. All staffs in the hotel were super nice. We had a great stay thanks to them:)

During our trip, we had a desire for a wild experience like camping, but we also wanted a touch of comfort. After some research, we came across a newly opened resort called Grand Verde Resort, inaugurated in July 2022. The accommodations resembled individual rooms or houses resembling a camp setup, but with the added convenience of a private bathroom. One of the highlights was the opportunity to enjoy a BBQ dinner right next to our room, followed by a bonfire service in the evening. The resort also provided a public bath and sauna room with picturesque views of the beautiful grassland surroundings. Additionally, there was a small farm where guests could feed the sheep, adding to the overall charm of the environment.

We booked the Sora western room type, which was described as having two double beds and three futon beds. However, upon arrival, I didn't see any futon beds in the room nor were they offered. In terms of service, I expected a better introduction to the rooms given the price I am paying. We received a very simple introduction to the common area, but didn't get a room tour showing where things are located, which Yukata to wear indoors and outdoors, etc. I've paid a similar price for another onsen hotel where we received a much better reception upon arrival. We did ask for breakfast in the room for more privacy, and while we were able to do that for half the price at other hotels in Fukuoka, the staff didn't seem to understand when we asked about it. Overall, the amenities and room are really good, but service-wise, it's hit or miss.

This hotel is about 10-15 mins walking from the JR Beppu station. It is easy to find as you just walk towards the seaside until you see the Beppu Tower beside a main road, the hotel is behind it. There is a 7-11 beside the tower, and a bus stop in front of the tower, so is quite convenient. If you take the bus to visit the 7 Beppu Hells starting from the JR station and follow the sequence, i.e. Chinoike and Tatsumaki Jigokus as the last two hells, and you take the bus towards the Beppu station, you can stop directly in front of the tower, this complete a full circle of your Beppu Hell tour. I booked a seaview Japanese room and the view is great. The room is also spacious for Japanese ryokan standard. There is some minor renovation and furniture replacement done, so the room is a mixture of new and worn. There are two onsen baths in this hotel: one at the top floor, an open air onsen bath and one at third floor, which is an indoor onsen bath. The dinner and breakfast are both average though. Overall, I am quite happy with my stay here.

We enjoyed our stay thoroughly. Service was very good. Parking was an extra 550 yen per day. Breakfast was Japanese style but did include a bacon and egg cooked in front of each guest with the small Japanese hotpot. Our room fit 3 adults was very nice with clean modern amenities consisting of one room with two single beds, and a sizable living room with futon in the evening for the third bed. Nice view of Beppu tower in our room. Hotspring outdoor was totally enjoyable with a view of the sunrise and the Beppu Bay. Gotta be careful though because for ladies, someone in a boat at the bay might be able to see our naked upper bodies with telescope if we stand up.😅

Travel with a group of friends to Beppu but only 4 of us decided to stay at Amanek for 2 nights. This was the best decision ever as we were closed to the JR station, eateries, Tokiwa shopping mall, Donki and the beach were within walking distance. Only few staff could speak English. Those who speak Japanese only also try their best to serve the guest. I am impressed by how clean and new the whole hotel is. Best of all, I love the free flow of juices & beverages. You could also do take away in the UCC coffee disposible cup. Love the choice of either western or local breakfast with free flow of side dishes. I am surprised by how big the bedroom is and spacious bathroom. The gym equipment tho basic, are new & in good condition. The onsen is clean & modern & I love the warm rooftop pool with an awesome view! Amanek is thoughtful to provide guest with a basket to hold all your onsen needs. Upon check out, I was overcharged for my 2 days of breakfast. The staff was quick to rectify the problem & refunded me on the spot. Yes, would definitely stay in Amanek again in my next visit to Beppu! Thank you for the awesome stay!

It takes about six or seven minutes to walk from Beppu JR Station to Shirogiku Hotel, but it is uphill. The hotel waiters are very enthusiastic. Although most of the waiters don't speak English well, they can basically communicate with each other with the help of translators. Dinner is served in your own room. Kaiseki cuisine is very generous and you can eat it. support. Breakfast is on the 12th floor, with a view of the sea. It is a Japanese buffet, and there is also a simple Western breakfast. It is very rich and there are not many people.

When I first stepped in I knew i would get what I paid for. Genuine welcoming smiles and postures from staffs. Very obliging to my requests - helped me don the beautiful Yukata and even walked me around the garden to take beautiful photos. Ms 德本 taught me the Onsen etiquettes and took me around the hotel to take even more beautiful photos(upon my checkout). ROOM - exceptionally HUGE! Toiletries - LUXURIOUS! Onsen - clean and good sizes and temperatures Breakfast - raw eggs style🤭 oppps not my type My 10 days in Fukuoka were a BLISS. For everywhere/ hotels I booked : I strongly put in remarks/ request “put me far away from noisy large tour group ! And again proven this trip the noisy forever complaining pests were still the same group of travellers😖

Really enjoyed this unique hotel that has a mix of art, onsen, great views and decent food. The room (419) was not luxurious but was well designed, the balcony overlooked the extraordinary landscape that is Beppu, the greatest feature was the semi open-air onsen bath facilitated by the floor to ceiling windows, connected to the generous deck space. It was fun to walk around the gallery space and admire the interesting architecture, color palettes, and exhibits championing Beppu culture, landscape, flora, fauna etc. Sitting in the Peak restaurant for dinner, I was amused that one of the waitstaff was a robot that ferried food and empty dishes back and forth. Dinner was laid-back, had a window side seat that allowed me to enjoy the city glitter below. My stay here was at a fraction of another Beppu hotel on this trip, in many ways I enjoyed this place more and would not hesitate to come back.