HB Appartamenti in Centro Bergamo

The house is in the basement, smells mold, the ac does not work. We tried to call the number they left in the room but no one answered us, in the morning we did not have hot water and the bathroom needs a deep cleaning. Bed was comfy and the location was pretty much close to the station but in the dodgy neighbors side.

The biggest scammer in bergamo. The owner sent me a link to check in but it said "no reservation found". I texted owner, he didn't reply. I called, he didn't answer. We had to go to milan. The checkin closing time was 8pm. After countless times we called owner again at around 5pm, he picked up. We told him about the link and asked to fix it and if it is okay for us to came a little late. He agreed to it and said I'll check link. We were in peace that owner will fix the link and accommodate us when we reach the property. We reached at 9pm. I texted him, and guess what he said ? "I'm not coming now." We kept trying. My old mother had a knee problem, i sent him countless texts and called him many times. But he didn't accommodate us. The link to check in never worked. We spent night out in streets. Next morning we had to book another hotel and we never got our money back.

Passable for one night It was ok. A little dirty. Couldn't find bedding for pull out bed. Duvet had no cover on it. Only one pillow for my two children so I slept without a pillow. All other cushions and bedding were dirty and had stains. Shower looked too dirty to use. No hand wash or coffee but I guess was ok for one night. Would not stay there again

Dissatisfied- would not recommend Dissapointing. First, with check in online having to pay €40 instead of the mentioned 25€, claiming it would be for cleaning costs. However, the place was really dirty when entering (see pictures). The place was in the basement. There’s also a bad smell. A small fridge was put on the ground but made so much noise that I couldn’t sleep. Not worth the money at all