Hotels near Berlin-Gesundbrunnen station, Berlin
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Gesundbrunnen | 1.2km from Berlin-Gesundbrunnen station
With a stay at BIG MAMA Berlin in Berlin (Mitte), you'll be within a 10-minute drive of Friedrichstrasse and Friedrichstadt-Palast. This beach hotel is 3.5 mi (5.6 km) from Alexanderplatz and 3.9 mi (6.4 km) from Brandenburg Gate.
Relax on the private beach or enjoy other recreational amenities such as bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite from the snack bar/deli serving guests of BIG MAMA Berlin. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 57 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include desks, housekeeping is provided daily, and irons/ironing boards can be requested.
2022.07.24
The first thing I'll say is that I do not think this hostel is in a very nice area. I arrived very late at night due to delays with my train and I felt very uneasy and unsafe walking from the train station to the hostel. It's fine in the daytime but if you intend on going out a bit in Berlin then might be better to stay a bit closer to the city. The hostel was also not very clean but to be fair they did have signs making us aware that they were short staffed in terms of cleaners at the time. The rooms are very simple and not as nice as they look in the pictures but they're not bad, just perhaps not as advertised in the pictures. I will say however that the bed was very comfortable for a hostel bed and I slept very well there as it was quiet every night. Another thing to be aware of is that you have to get two trams/trains to get to the city which takes about 30 minutes altogether. Aside from the area, the hostel did the job and I would recommend if you're looking for a cheap and cheerful option in Berlin.
Very Good
25 review
4.1/5
Price from
₹ 6,659
per night
Berlin City Centre | 3.12km from Berlin-Gesundbrunnen station
With a stay at H2 Hotel Berlin Alexanderplatz, you'll be centrally located in Berlin, within a 5-minute drive of Alexanderplatz and Checkpoint Charlie. This hotel is 1.2 mi (2 km) from Berlin TV Tower and 2.3 mi (3.7 km) from Brandenburg Gate.
Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. A complimentary buffet breakfast is served daily from 6:30 AM to 11 AM.
Featured amenities include complimentary wired Internet access, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Stay in one of 288 guestrooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User 2022.10.04
Next to HB Biergarten and Alexandraplatz Station. Good spread for breakfast, however, the menu barely change over 7 seven days. Just be aware that there are no amenities (toothbrush, kettle, fridge, cup for hot beverages), so do bring your own. Wifi connectivity is excellent throughout the hotel. Avoid arriving on Sunday, as most shops will be closed.
Excellent
79 review
4.3/5
Price from
₹ 7,528
per night
Berlin City Centre | 3.27km from Berlin-Gesundbrunnen station
Radisson Hotel Group is implementing the Radisson Hotels Safety Protocol, a new program of in-depth cleanliness and disinfection procedures, in partnership with SGS, the world’s leading Health and Safety inspection company. The Radisson Hotels Safety protocol is an extension to the brand commitment which includes 20 Steps and an additional 10-Step protocol for Meetings and Events. These steps include hand sanitizing stations at all entrances, the use of Personal Protective Equipment-PPE, and protective screens, enhanced and recorded cleaning and disinfection frequency, social distancing in all areas of its hotels, reiteration of food safety standards and comprehensive staff training. For additional information please refer to www.radissonhotels.com/safe13;10;13;10;13;10;The Park Inn Berlin-Alexanderplatz awaits you in the historical centre of the capital, on the legendary Alexanderplatz and near to the Parliament Quarters. The hotel is located close to all public transportation and parking facilities. Within short walking distance you will find numerous historical sites and places of interest, for example Unter den Linden Boulevard, Museum's Island, Nikolai Quarters, Brandenburg Gate, Hackesche Hoefe as well as art galleries, theatres, many trendy restaurants and typical Berlin pubs located within the Prenzlauer Berg district.
GGuest User 2024.08.01
Located in central of Berlin, this is probably the tallest hotel in town. They have a really nice view over the city. Very convenient with metro and all the restaurants and shops around.
Rooms are clean but if you live high up, it’s hard to get mobile signal. Wifi doesn’t work so well when a lot of people are using it.
One of the biggest issue if you live higher than 20th floor, the elevator won’t stop at your floor for so long. Not sure how the elevators work, you may have to wait 10 mins for getting down to lobby at busy hours (etc lunch/ dinner hour)
Check in was easy and quick, and staff is friendly also.
Excellent
243 review
4.4/5
Price from
₹ 7,234
per night
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Berlin City Centre | 4.45km from Berlin-Gesundbrunnen station
With a stay at Best Western Hotel am Spittelmarkt Berlin, you'll be centrally located in Berlin, within a 5-minute drive of Alexanderplatz and Checkpoint Charlie. This hotel is 1.2 mi (1.9 km) from Berlin TV Tower and 1.8 mi (3 km) from Brandenburg Gate.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless Internet access and concierge services.
Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Stay in one of 236 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and electric kettles.
GGuest User 2024.05.24
Changed to this hotel due to it's location. It's a few minutes walk from the sub way and 40 minutes walk to Aleksandraplatz
Excellent
63 review
4.4/5
Price from
₹ 6,353
per night
Berlin City Centre | 5.03km from Berlin-Gesundbrunnen station
With a stay at a&o Berlin Mitte in Berlin (Mitte), you'll be within a 5-minute drive of Alexanderplatz and Checkpoint Charlie. This hotel is 1.3 mi (2 km) from Mercedes-Benz Arena and 2.1 mi (3.3 km) from Berlin TV Tower.
Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and a television in a common area. Additional amenities at this hotel include a living plant wall, tour/ticket assistance, and a vending machine.
Grab a bite from the snack bar/deli serving guests of a&o Berlin Mitte. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 434 guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided daily.
GGuest User 2022.09.27
I stayed only two nights at a&o Berlin Mitte with Contiki, the stay was comfortable. The four-share rooms were very small and a bit tricky to fit our four suitcases. We also had a run-in with staff at the front desk. For a four-share room, we only got two keys. When a member of our group asked for a spare key, she was denied then given a temporary card and was rudely told to bring it right back - but how could she get back into the room to bring it back??? Others in our tour had the same experience. Besides that, the breakfast was great.
79 review
3.9/5
Price from
₹ 1,092
per night
Schoeneberg | 5.99km from Berlin-Gesundbrunnen station
With a stay at Hotel City B in Berlin (Schöneberg), you'll be within a 5-minute drive of Zoo Berlin and Kurfürstendamm. This family-friendly hotel is 1.8 mi (3 km) from Brandenburg Gate and 1.9 mi (3 km) from Checkpoint Charlie.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Buffet breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Stay in one of 116 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
GGuest User 2022.07.30
I went to this hotel for a mid-week vacation with my lovely daughter. With an UBER it was about 10 Euro to get to the hotel. Check-in was smooth, the older man behind the desk wasnt overly friendly but rather efficient and that was fine. We paid the tourist-tax and got one room-key for our room. We paid online about 80 Euro a night and we got a room with three beds at the back. The room was clean and simple. A desk with a big-screen TV, a shower-room with a toilet and a wash-basin. The shower was ok but we didnt like the shower-curtains. Also the water would be warm for about five minutes but it didnt bother us. Everyday cleaning with new linen and towels. In the morning you can have breakfast but you have to pay for it. We didnt use it. The hotel is set conveniently in the middle of Berlin near Kurfurstenstrasse and Dam. Near the U-Bahn and busses.
186 review
3.9/5
Price from
₹ 5,261
per night
Alt-Hohenschönhausen | 7.47km from Berlin-Gesundbrunnen station
With a stay at a&o Berlin Kolumbus in Berlin (Lichtenberg), you'll be within a 15-minute drive of Alexanderplatz and Checkpoint Charlie. This hotel is 6.2 mi (10 km) from Brandenburg Gate and 6.9 mi (11.1 km) from Potsdamer Platz.
Make use of convenient amenities such as complimentary wireless internet access, an arcade/game room, and a television in a common area. Additional features at this hotel include tour/ticket assistance, a banquet hall, and a vending machine.
Grab a bite from the snack bar/deli serving guests of a&o Berlin Kolumbus. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 214 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided daily.
SSara 2024.01.29
Everything was in order,
It was just loud for a long time in the evening.
People had no consideration for other people.
But what should you expect from a hostel?
It was basically good for one night.
Very Good
105 review
4.0/5
Price from
₹ 1,022
per night
9.62km from Berlin-Gesundbrunnen station
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.When arriving by car, take advantage of the hotel's convenient on-site parking facilities. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel.Smoking is permitted solely in the specified smoking zones allocated by hotel. Start your day stress-free at Estrel Hotel as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee.Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available.Throughout the day, engage in the entertaining activities available at Estrel Hotel. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.
GGuest User 2024.03.17
The front desk staff was very accommodating in getting me into my room quite early after an overnight flight. Rooms leave much to be desired. Beds are very tiny - what a toddler would sleep on. Beds are very, very firm. Room and bathroom weren't very clean. I had my 'do not disturb' sign on my door and received a knock from housekeeping. Repeatedly. When I went to the door, thinking the sign must have fallen off, the housekeeper pushed past me, handed me my 'do not disturb' sign and insisted I replace it with the 'clean my room' sign. It is a 20-30 minute drive to city center. The area is questionable for walking around on your own as a female traveler.
Very Good
68 review
4.1/5
Price from
₹ 6,612
per night
17.94km from Berlin-Gesundbrunnen station
With a stay at NEOHOSTEL Berlin in Berlin (Treptow-Köpenick), you'll be a 2-minute drive from Köpenick Palace and 6 minutes from Mueggelsee. This hostel is 10.4 mi (16.8 km) from Alexanderplatz and 11.1 mi (17.9 km) from Checkpoint Charlie.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a vending machine.
Grab a bite from the snack bar/deli serving guests of NEOHOSTEL Berlin. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include laundry facilities and a vending machine. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 30 guestrooms featuring refrigerators and microwaves. 32-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and hair dryers.
GGuest User 2023.06.18
This is great if you stay in Berlin for a few days. It’s good that public transport is right outside the hostel. It’s a bit far from the main city so you will have to get a few public transport to get there. The beds are squeaky but comfortable enough. The television is in German which is expected. There is no rooms with a shower or toilet in them, so you will have to walk to the shower and toilet. It is a shared bathroom. You will need to give separate deposit if you need towels and utensils and to wash and dry your clothes. The deposit can only be made in cash. There are no bins in the room but the rooms do have a fridge and a locker and a table and chairs. The hostel is great for sleeping and then leaving the next day to do activities.
Very Good
92 review
4.2/5
Price from
₹ 1,491
per night
Schonefeld Berlin-Gesundbrunnen station Hotels
Located in Schoenefeld, IntercityHotel Berlin Airport BER Terminal 1+2 is connected to a rail/subway station, within a 15-minute drive of Lufthansa Aviation Training Operations and Königs Wusterhausen Castle. This spa hotel is 15.2 mi (24.4 km) from Alexanderplatz and 15.9 mi (25.5 km) from Checkpoint Charlie.
Take time to pamper yourself with a visit to the full-service spa. This hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
You can enjoy a meal at the restaurant serving the guests of IntercityHotel Berlin Airport BER Terminal 1+2 , or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-in, and a 24-hour front desk. Planning an event in Schoenefeld? This hotel has 4306 square feet (400 square meters) of space consisting of conference space and 7 meeting rooms.
Make yourself at home in one of the 360 air-conditioned rooms featuring minibars and Smart televisions. Satellite television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
GGuest User 2023.02.27
It's great that there is now the IntercityHotel next to the Steigenberger directly at the terminal 1/2 of the BER. It was opened only mid January 2023. The rooms are modern, practical and chic, like the most new or renovated Intercity Hotels. The staff is very friendly and engaged, some processes must certainly engage in a new team. You are just a few minutes walking distance from the terminal at the check-in, as well as at the airport train station with remote, regional and S-rail transport. Breakfast is available from 6:00 a.m., the light is available in the restaurant, there is a variety of breakfast offer. After my not so great stay in the nearby Steigenberger, the IntercityHotel Airport BER is recommended. I just hope guests will not confuse it too often with the IntercityHotel at the Schönefeld train station, the names of the two hotels is certainly not so great.
Outstanding
208 review
4.7/5
Price from
₹ 7,469
per night
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No.1
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Explore honest ratings and real traveler reviews to help you find the perfect stay.
4.6/5
Outstanding
GGuest UserGood hotel, not really central but with good public communcations just outside. Good enough breakfast, good rooms. The opening times for de the bar and restaurant is a bit short, probably because of covid. The Garage is reasonably priced and feels safe.
4.5/5
Excellent
AAMAR ANWARLocation
Walk 7 minutes in one direction and you are at Checkpoint Charlie. Walk 10 mins in the other direction and you are at the Mall of Berlin. Walk 20 mins in another direction and you are in the Museum area of Berlin. Loads of restaurants, supermarkets and stores right next door to the apartment. Wonderful location. Can walk everywhere, plus the subway station is right outside.
Room
Large. Clean. It's a studio apartment, so in one room you will have your bed, sofa, coffee table, desk, wardrobe and TV. Then in another room you will have your kitchen and another room is your bathroom.
Bedroom
Bed is comfortable, but for some reason, despite having a 1 double bed, the duvets supplied were for 2 single beds, rather than one big bed.
Plug sockets near the beds are useful, but they are not VERY near, but close enough.
The room is large and clean.
The TV is small and because of the size of the room, it's almost hard to see. Yes it's on a wheeled table so you can bring it closer to the bed, but the power cord limits the range of movement. It is a Smart TV though so you can cast your android phone to it. Not iOS
There is a balcony area with tables and chairs which is nice.
The AC is wall mounted as if it was a TV. It did cool the room which is surprising as the room is big.
Bathroom
Super clean. Towels and such changed daily. It's a bathtub with a shower combined. And now I am going to be SUPER picky when I say this......do NOT let this impact your decision to stay here or not, but the water pressure is good but not great. But that may be because I like to feel like the water is really shooting at my skin. Also, the shower head holder kept sliding down. Annoying, ever so slightly, but not a deal breaker
Kitchen
So useful. It's a large kitchen with a fridge plus freezer. Induction hob with 2 rings. Sink, dishwasher. Plates, bowls, cups, tea saucers and cups, cutlery, cooking pots, frying pans, utensils for them, cutlery for eating, kitchen knives, tea towels, sieves... all great and all provided. There was one review that said it only offered 1 plate set.... we had several and it was very very useful.
Laundry
The apartment has a laundry room. 3 washing machines, 3 drying units, an ironing board and good steam iron. Even the powder is provided and having a laundry room was super useful. It's on -1 floor of the West side of the building.
Breakfast
The breakfast room, on the 8th floor does have an amazing view, and the room is lovely - everything is white with stone-coloured chairs, super clean... as if designed by Apple
It's a half-buffet style, cereal, pastry, cheese, and cured meats are all help yourself. Eggs, tea and coffee are on request. I didn't like this. The staff are wonderful and very polite and well trained, but, for me, I prefer less interaction and would have preferred a full buffet-style where I can help myself to whatever I wanted without having to ask.
Gym and Sauna
Also on the 8th floor. The gym has wonderful views, there is a seated bike, treadmill, rowing machine, weight bench and some dumbbells. Max weight was 10kg for the dumbbells so really its more of a cardio room.
Service.
We arrived around 11pm, but reception is not open. You have to scan a QR code, fill in all your details, upload a photo of your passport.... then wait after it successfully registers you you can open the doors. Or you can pop into the security office where the guy will hand you a key. Much easier, but you are not explicitly told.
But, the service is good here. Everyone is very polite, very helpful, all speak English. Cannot fault them at all. Just wish the reception was 24 hours
The location is great, the room is large and clean, the laundry room is useful and the gym and breakfast room have great views. It is expensive which is the only hesitant thing about returning here, but it is comparable in price to other similar hotels but here you get a much larger room with a kitchen. Great stay!
4.5/5
Excellent
GGuest UserMy recent stay at SO/Berlin Das Stue was nothing short of exceptional, as this luxurious boutique hotel truly surpassed my expectations in terms of style, comfort, and personalized service. Nestled in the elegant embassy district of Berlin, this architectural gem offers a unique blend of contemporary design, art, and comfort.
From the moment I stepped into the lobby, I was captivated by the hotel's distinctive aesthetic. The sleek and modern interiors, adorned with carefully curated artwork and tasteful furnishings, create an atmosphere of sophistication and artistic flair. The attention to detail is evident throughout the hotel, from the striking sculptures to the meticulously designed lighting fixtures.
The rooms at SO/Berlin Das Stue are a perfect combination of elegance and functionality. The tastefully decorated spaces feature plush bedding, comfortable seating areas, and floor-to-ceiling windows that flood the rooms with natural light. The modern amenities, including a Nespresso machine, a well-stocked minibar, and a state-of-the-art entertainment system, ensured that every comfort was met. The bathrooms, with their luxurious rain showers and premium toiletries, added a touch of indulgence to the overall experience.
One of the standout features of this hotel is the impeccable service provided by the staff. From the warm welcome at check-in to the attentive assistance throughout my stay, the staff members demonstrated a genuine commitment to ensuring that guests have a memorable experience. Their knowledge of the local area, including restaurant recommendations and transportation tips, was invaluable in helping me make the most of my time in Berlin.
Culinary delights await guests at SO/Berlin Das Stue. The hotel's restaurant, Cinco by Paco Pérez, offers an exquisite dining experience, combining Mediterranean and Catalan flavors in innovative ways. The dishes, beautifully presented and bursting with flavors, showcase the culinary expertise of the renowned chef. The hotel's bar, The Stue Bar, is a stylish spot to unwind with a carefully crafted cocktail or a glass of fine wine, accompanied by live music that adds to the vibrant ambiance.
For relaxation and rejuvenation, the hotel boasts a serene wellness area, including a spa and a fully equipped fitness center. The spa offers a range of indulgent treatments and therapies, providing a sanctuary of tranquility amidst the bustling city. The fitness center, with its modern equipment and panoramic views, allows guests to maintain their workout routine in style.
The location of SO/Berlin Das Stue is ideal for exploring the city. Situated near Berlin's iconic Tiergarten park, it offers a peaceful retreat while still being within easy reach of major attractions and cultural landmarks. The nearby Kurfürstendamm shopping street and the Berlin Zoo are just a short stroll away, providing ample opportunities for leisurely walks and shopping sprees.
In conclusion, SO/Berlin Das Stue is a haven of luxury, art, and personalized service in the heart of Berlin. From the stylish and comfortable rooms to the exceptional dining experiences and rejuvenating wellness facilities, every aspect of this hotel exudes a sense of refinement and elegance. If you are seeking a unique and memorable stay in Berlin, I highly recommend experiencing the enchanting atmosphere of SO/Berlin Das Stue.
4.5/5
Excellent
AAnonymous UserPOSITIVES
- Availability of a small kitchenette
- Kitchen utensils, microwave, and crockery
- Washroom was very clean.
- Bed was decently comfortable to sleep on.
- Cozy workplace and common areas near the lobby
- Availability of ping-pong table and gym
- Situated in a great neighborhood in Ku’damm
NEGATIVES
- Room can be a little more spacious
- Temperatures can only be controlled by +/- 5C.
- Lack of room service
- Walls have become old and worn-out with lots of dents, scratches, and marks on them; needs renovation.
4.4/5
Excellent
GGuest UserUnfortunately, the pool was closed and the sauna was required to login and the sauna area was able to use just 1 hour. The opening hours of the sauna from 14:00 to 20:00 on weekends are absolutely unacceptable for such a luxury hotel. We were very angry about it. When booking we have not received any information about the time in the spa is so regulated and it is completely closed in the pool area. At the reception, we received information that the pool was closed due to energy saving measures and also lacked staff. We believe that then the overnight prices must be adjusted accordingly if a significant part of the services cannot be provided. Unfortunately, we could not enjoy our stay as we intended!
4.3/5
Excellent
AAnonymous UserOverall I like this hotel. However the service by 1 rude receptionist should be improved. check in experience was ruined by lady receptionist.
Service at reception
The full payment including city taxes have been paid via my credit card upon booking. The payments paid and breakdown including city taxes are stated very clearly on the booking voucher. However despite this, I was asked to pay a deposit of amount close to Euro 600 which was the full amount of my stay that was paid using my credit card. Upon asking, I asked the trainee/Lena why I have to pay so much again when I had paid the full amount via credit card.
Lena then checked with the another lady receptionist on the deposit that should be secured. However, this lady receptionist informed us to pay a deposit of euro 50 which I have no issue. However, she rudely informed me that I have to pay city tax. I told her that it has been paid and I showed her the booking voucher which clearly shows that city taxes have been paid. But she informed rudely that the amount was charged in other currency, not Euro. Seriously, when I heard this, I was shocked with the “intelligence” of this lady receptionist. She needs to be educated on what is “foreign currency equivalent” and to have some common sense. I disputed this and insisted that i had paid the full amount including city taxes, which was stated very clearly on the booking voucher. Lena agreed with me and reiterated to this lady receptionist that the booking voucher indeed stated that all payments including city taxes have been paid. Thereafter, the lady receptionist left rudely without any apologies.
The receptionists should be trained and their service should be improved. Firstly, they should have checked that I have fully paid and should not secure a a deposit of almost euro 600. Only when I asked, they rechecked, but no apologies. Secondly, even after they rechecked, they did not check clearly that city taxes have been paid and insisted me to pay city taxes. No apologies either when they found out. The service from the lady receptionist (shorter girl with curly hair) was so rude and no apologies even though she was wrong in the first place.
I highlighted this issue and feedback to the shiftleader, Andreas Levi and made known to him about the receptionists. He immediately went to check and confirmed that all payments including city taxes have been paid earlier via credit card. Thanks Andreas Levi for checking and making our stay better.
Bed
Not sure why some beds have comforters/topper while some beds without. The beds with comforters are so comfy! Our bed without comforters.
Breakfast
For Europe’s standard, I think the breakfast in this hotel is considered good. With few hot food such as overcooked bacon, overcooked sausage, baked bean, and eggs. The omelette is nice (thanks to the chef!) Some selections of bread, lots of choices of good quality teas. Few selections of juices. Coffee machine. Fresh honey comb.
Complementary water
It is odd that complimentary water is only provided to the guests for the first night despite I stay 3 nights. This is the first time I experience this in Europe. Perhaps guest should make different booking for each night.
Proximity to trains and attractions
Close proximity to train stations and some main attractions.
Summary
Overall service was good (except for 1 rude lady receptionist). I will still recommend this hotel. Take the breakfast.
4.3/5
Excellent
RRichard panThe service attitude is very good. The room is clean and hygienic. Even if it is not the check-in time after arriving, I can check in in time according to the room condition. The front desk also gives me cookies. I am very satisfied.
I’m not used to eating breakfast, but the various breads are really good
4.3/5
Excellent
GGuest UserThe location of Hilton Berlin is fantastic and the exterior of the hotel plus the lobby is very beautiful. Very walkable location with many surrounding dining and sightseeing options. Overall, housekeeping was good. The rooms run fairly small and look dated, so value for money is not that great. Bathroom is clean but not very well-maintained, especially the toilet. The check-in concierge staff were ok but I would expect friendlier and more proactive service for the price we were paying and being a diamond member as well. The staff who was a blonde lady with glasses checked me in and out and was the friendliest staff i encountered during my stay. Rarely did the other staff smile or greet us when we walked past them and they generally did not have great customer service skills, and generally just unfriendly. The front door concierge and door staff were much friendlier and greeted us more than the check-in staff. I also had a very terrible experience with the night security staff when my friend and I came back to the hotel around 6 am after a night out. We walked in and were stopped by a man who was not wearing any uniform, or any attire to signal he was working at the Hilton, and in regular clothes, he was a bit hard to understand because he had a thick accent, and I thought he might be another patron at the hotel or a taxi driver, so I politely smiled at him and said “no thank you” and walked towards the elevator. He got extremely angry, began shouting at me, and said he was a worker there and showed me his keys with a Hilton keychain. He wanted to verify that we had a room key. While we were taking out the key, he was calling me rude and dismissive and that I was a terrible person. It was so jarring because there was no need to be that rude, he was acting like I shooed him away when I’m reality it was a miscommunication. He then went into the back of the concierge to complain about me loudly, didn’t even wait till I was out of earshot. It was hard to identify him as a staff, much less security, and I didn’t need to be scolded like a child. Overall, very unprofessional and made the remainder of my stay feel much more sour. I can look past the dated rooms because I know that is out of the staff’s control at that point of time. But unprofessional and unfriendly staff make the value of my stay and diamond member status much worse.
4.3/5
Excellent
GGuest UserLocation is a little far out depending on what sights you wish to see. However, the city has amazing initiatives such as bikes, scooters and mopeds which you can rent for a low price to get around the city. Easy to make an account and start travelling around on either, often they are nearby the hotel. Obviously they have great transportation links like bus, tram and train too. The Warschnauzer StraB is the closest train station to the hotel which is around a 15 minute walk so super convenient, although we found the train maps a little tricky to understand so heavily relied on Google Maps to tell us which trains to use.
The service and cleanliness of the hotel is great, we had no issues what so ever. Overall, the towels, bedding, bathroom and bedroom was spotless. Nothing to complain or comment on negatively. We didn’t use room service, the continental breakfast additional option or bar downstairs so unable to comment on those. But staff are very friendly and helpful.
Amenities are fab, the fitness centre has a gym which is larger than most hotel gyms, super handy with plenty of variety of machines. Like a downside commercial gym with generic machines. Handy free shampoo, conditioner, hand soaps and shower gel in large containers. Again, this is the only amenities we used so unable to comment on other things.
Overall lovely very quirky hotel with lots of charm. Would certainly recommend to others as we are very happy with our stay and would be happy to stay at other Nhows.
3.8/5
GGuest UserThe service was good. The room was small, but the transportation was good near two stations. There was also a gym and sauna in the basement, and I didn't use it, but I want to use it next time.
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| Highest Price | ₹ 107,586 |
|---|---|
| Lowest Price | ₹ 2,507 |
| Number of Reviews | 25,428 |
| Number of Hotels | 1,116 |
| Average Price (Weekdays) | ₹ 15,704 |
| Average Price (Weekends) | ₹ 16,828 |
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