Mercure Hotel Berlin Zentrum Reviews
Mercure Hotel Berlin Zentrum
Fuggerstraße 8, Berlin, GermanyView Hotel Details
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Mercure Hotel Berlin Zentrum Guest Reviews
4.2/5
Very Good
66 review
Verified reviewsLocation4.3
Amenities4.2
Service4.2
Cleanliness4.2
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All Reviews(66)
Positive reviews(65)
Reviews with photos/video(1)
Negative reviews(1)
Katekka
Standard Single Room
Stayed in Jul 2023
Solo travelers
12 review
Outstanding
Posted on Jul 16, 2023
Very nice and spacious hotel. Good vibe! Right at the center of the festival market.
Response from Property: Thank you for the great picture of the preparations to our yearly Stadtfest! :)
Santo Junior
Standard Room
Stayed in Jun 2023
Solo travelers
4 review
Very Good
Posted on Aug 10, 2023
Good location, good service, good option. Hope back again.
Response from Property: Thank you so much!We hope to welcome you again as well.Best regardsMercure Hotel Berlin ZentrumMarianne SkarupkeJunior Manager Revenue & Quality
ChanQueenie
Privilege Room 1 Double bed
Stayed in Oct 2022
Friends
5 review
Outstanding
Posted on Nov 1, 2022
great
Response from Property: Thank you! :)
Henilton Negromonte
Standard Single Room
Stayed in Apr 2024
Solo travelers
23 review
Outstanding
Posted on Apr 11, 2024
Very comfortable hotel
Original TextTranslated by Google
Response from Property: Thank you very much for your kind feedback!Hope to welcome you again soon.Yours sincerelyMercure Hotel Berlin CenterMarianne SkarupkeJunior Manager Revenue & Quality
SchwarzGerhard
Standard Room
Stayed in Feb 2023
Business travelers
3 review
Outstanding
Posted on Mar 8, 2023
Well, as always, I am very satisfied with the hotel, the only thing is that the breakfast is just too expensive and the room was okay so far, only the bathroom was too narrow, otherwise I was satisfied with everything
Original TextTranslated by Google
Response from Property: Dear guest,
We are pleased to hear that you were generally satisfied with your stay. Regarding the breakfast buffet, we place great value on quality and variety in order to meet the different preferences of our guests. We always try to ensure a balanced price-performance ratio. We have noted your feedback on our bathroom facilities and thank you for your valuable comment.
Best regards
Mercure Hotel Berlin Zentrum
Marianne Skarupke
Junior Manager Revenue & Quality
Oliver
Standard Room
Stayed in Jul 2023
Friends
6 review
Outstanding
Posted on Aug 3, 2023
Great place…
Original TextTranslated by Google
Response from Property: Thank you very much, Oliver!
Guest User
Standard Room
Stayed in Jun 2022
Business travelers
1 review
Posted on Jun 27, 2022
Average. Rooms very small. Just a small window.
Original TextTranslated by Google
Response from Property: Dear guest,
It is important to us that you feel comfortable with us. Due to structural conditions, our hotel has rooms of different sizes. For longer stays, we recommend our more spacious Superior and Privilege categories.
Best regards,
Mercure Hotel Berlin Zentrum
Marianne Skarupke
Junior Manager Revenue & Quality
M.
Stayed in Apr 2024
Other
Posted on Apr 1, 2024
This wasnt my first stay in this hotel. Location is great. The hotel itself is so so. Nothing extra. Mold in the shower that it rises the question why did i suffer with nail fungus after January stay. Provided shower gel and liquid soap empty, bathroom bin full of trash after previous guest. Asked to store a suitcase for hour or two, that is not a free service anymore. It really is getting ridiculous.
Yingqi
Stayed in Apr 2024
Other
Outstanding
Posted on Apr 2, 2024
Great place to stay for leisure travellers to Berlin
Marc
Stayed in Oct 2023
Other
Posted on Oct 2, 2023
The location is perfect. The hotel is a bit outdated but still ok. Wouldn't rate it with 3 stars. The receptionist was very nice. The pillows are to thin. No warm water the second day of the stay.
Verified traveler
Stayed in Jun 2023
Other
Very Good
Posted on Jun 7, 2023
Nice lodging close to public transportation, friendly reception staff. Elevator is a bit slow though. Room was clean and comfortable.
Niall
Stayed in Feb 2024
Other
Outstanding
Posted on Feb 28, 2024
Great shower; helpful staff
Amanda Grace
Stayed in Mar 2023
Other
Outstanding
Posted on Mar 11, 2023
I'd call this a small budget plus hotel. Breakfast was great, staff very pleasant and just generally neat and tidy. Only lacking is a bar in the evening.
Scott
Stayed in Feb 2023
Other
Very Good
Posted on Feb 28, 2023
I have stayed at this hotel 3 times now.
It has a great location and reasonably priced.
Two small complaints; if you get the option go for the deluxe room it is nearly twice the size for a few dollars more.
The heating controls work but are complicated and only in German.
Kyungmin
Stayed in Aug 2022
Other
Posted on Aug 15, 2022
Toilet was not cleaned well... I was shocked when I opened the lid.
There was no any amenity at all unfortunately.
Bed was nice quality.