To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities3.9
Service3.9
Cleanliness4.0
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All reviews(96)
Positive reviews(5)
Reviews with photos/video(1)
Negative reviews(1)
Turker Baris Unsal
Standard Double Room
Stayed in Jul 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Aug 17, 2024
The best ibis hotel that I have stayed so far.
Great location.
Response from Property: Dear Turker Baris Unsal, thank you for your kind feedback. We are delighted to hear that you enjoyed your stay with us and found our location convenient. We look forward to welcoming you back soon. Warm regards, ibis Berlin City Potsdamer Platz
ClarkeRobert
Standard Single Room
Stayed in Jan 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 24, 2023
Very clean and the hotel staff were very, very helpful. Close to everything.
Response from Property: Dear ClarkeRobertthank you for your feedback! Our entire team is pleased to hear that you enjoyed your stay with us at the ibis Berlin City Potsdamer Platz. We hope to welcome you again soon and to improve even further until then to make your stay an all-round successful experience.We greet you kindly,Your ibis teamibis Berlin City Potsdamer PlatzAnhalter Straße 4 10963 Berlin
Guest User
Standard Twin Room
Stayed in Oct 2024
Travel with friends
44 review
5.0/5
Outstanding
Posted on Nov 11, 2024
The hotel is in a good location, very close to Potsdam Square, very convenient for going out for a walk, the streets are relatively quiet, there is no noise at night, as a short-term trip, the price-performance ratio is very high
Original TextTranslated by Google
Response from Property: 尊敬的客人,感謝您對我們酒店位置和性價比的積極評價。我們很高興您在這裏度過了愉快的短期出行。期待您的下次光臨!祝好,ibis Berlin City Potsdamer Platz
Anonymous User
Standard Single Room
Stayed in Sep 2024
Business travelers
2 review
3.8/5
Good
Posted on Oct 28, 2024
My accommodation fee included breakfast. On the third day of my stay, I reported my room number at breakfast. A waiter asked me to wait and checked whether breakfast was included on the computer. However, he did not check other people's room numbers and went straight to eat. What happened?
Original TextTranslated by Google
Response from Property: 尊敬的顧客,感謝您分享您的經驗。我們對您在早餐時遇到的情況感到抱歉。我們將與相關部門討論此事以改善服務質量。期待您下次造訪,謝謝。敬上,ibis Berlin City Potsdamer Platz
Charlie Dong
Standard Single Room
Stayed in Apr 2024
Business travelers
45 review
5.0/5
Outstanding
Posted on Jul 22, 2024
Facilities: Good
Sanitation: Good
Environment: Good
Service: Good👍
Original TextTranslated by Google
Response from Property: Dear Mr. Charlie Dong, thank you very much for your positive feedback on our facilities, cleanliness, environment, and services! We look forward to providing you with another quality stay experience in the near future. Wishing you all the best! Yours sincerely, ibis Berlin City Potsdamer Platz
Keqingzimo
Standard Single Room
Stayed in Mar 2023
7 review
2.2/5
Posted on May 1, 2023
#positive #I was happy with the Natural Light in the Room, Nearby Activities; #negative #I was disappointed with the Value for Money, Nearby Shops, Corridor Soundproofing; The bed is very small, only about 1 meter wide. Corridors are poorly soundproofed. Room facilities are too poor. The ground was slippery, and after taking a shower, I fell and broke my knee. Contacted the front desk, refused to compensate, and finally let it go. The first time I lived in Ibis, I felt very bad.
Original TextTranslated by Google
Response from Property: Dear Keqingzimo, We apologize for falling short of your expectations. We appreciate your feedback regarding room facilities and soundproofing. Rest assured, we take your comments seriously and will address them internally. We hope to welcome you back for an improved experience. Warm regards, ibis Berlin City Potsdamer Platz