Hotels near Spreepark – Berlin’s Abandoned Amusement Park, Berlin

The hotel is very good, more than 20 minutes from Berlin city by S train. After buying the tickets on the platform, you must remember to plug in the machine next to it to check the time~ If it is a small group of 5 people, it is recommended to buy a team ticket~ more cost-effective~ The service staff is also very patient. We deducted 25 euros per room one or two days before check-in. We asked about things every day. The hotel staff explained to us very clearly. In contrast, the Ctrip staff showed their shortcomings. I only talk about things. Our own process: After discovering these deductions, we contacted Ctrip's customer service and responded to the question. Ctrip said to help us understand the situation. After a while, we replied to us. Afterwards, Ctrip called: 1 did not contact us hotel. 2 They can help us ask questions as friends. We are a little angry at the end. We are wondering why we are ”helping” as ”friends” to ask? Instead of being an official booking platform? We believe in Ctrip. However, we are not satisfied with the previous resolution of this matter. It is hoped that Ctrip can have a better communication and handling mechanism in handling timely problems in the future. People who are away from home are most afraid of things that they don’t understand. They thought they could find a platform to communicate and deal with it in a timely manner. . Thank you~

I stayed only two nights at a&o Berlin Mitte with Contiki, the stay was comfortable. The four-share rooms were very small and a bit tricky to fit our four suitcases. We also had a run-in with staff at the front desk. For a four-share room, we only got two keys. When a member of our group asked for a spare key, she was denied then given a temporary card and was rudely told to bring it right back - but how could she get back into the room to bring it back??? Others in our tour had the same experience. Besides that, the breakfast was great.

Changed to this hotel due to it's location. It's a few minutes walk from the sub way and 40 minutes walk to Aleksandraplatz

Everything without a problem. Good breakfast. Elevator. Only a few parking spaces. You can park on the street. Pleasant surroundings of single-family houses. Perfect for a short stay. Quiet, no parties.

Located in central of Berlin, this is probably the tallest hotel in town. They have a really nice view over the city. Very convenient with metro and all the restaurants and shops around. Rooms are clean but if you live high up, it’s hard to get mobile signal. Wifi doesn’t work so well when a lot of people are using it. One of the biggest issue if you live higher than 20th floor, the elevator won’t stop at your floor for so long. Not sure how the elevators work, you may have to wait 10 mins for getting down to lobby at busy hours (etc lunch/ dinner hour) Check in was easy and quick, and staff is friendly also.

Next to HB Biergarten and Alexandraplatz Station. Good spread for breakfast, however, the menu barely change over 7 seven days. Just be aware that there are no amenities (toothbrush, kettle, fridge, cup for hot beverages), so do bring your own. Wifi connectivity is excellent throughout the hotel. Avoid arriving on Sunday, as most shops will be closed.

Everything was comfortable near the station. The people at the front desk and the cleaning staff were all friendly. The red wine cork didn't open, so I asked the front desk and they kindly opened it for me. Thank you 🙏

The location and the hotel itself is great. Next time I will stay here. There were two points I would like to underline : first there was a small problem in the first room I got - as soon as I pointed it out, I got a new room immediately. A ver constructive way to deal with problems. I appreciate it. Second, the attitude of staff, they are helpful and explain you everything you ask them.

Second time to be here. Location is not that far from the airport but the bus takes long wait. The staff told me the shuttle service is no longer available, so you have to take either taxi or bus. Room quality is good. The Vibes in the lobby is good too. Everyone else get a welcome drink in the bar.

By the time this incident happened, I have already completed a 4 days stay in the hotel and was willing to increase my stay. For that purpose, I went to Mrs. Hausweld and asked to please consult the availability and the price of the rooms for extra nights. In response, I was told that the final price, including the city tax for 3 additional nights would be 350 euros with breakfast included. Consequently, I was willing to go along with that reservation and requested to pay by card. Afterward, then Mrs. Hausweld offered me the POS terminal to go along with the payment, and the amount ascended to 419 euros. Due to that unexpected difference, I kindly asked for an explanation and was told that 419 euros were the final price, and if I was not happy with it I would need to leave the hotel immediately. As a result, I kindly refused to pay that amount and asked her to please consult the price for two nights instead of three. In response to that, the front desk manager told me that no more rooms were available for me and that I needed to check out now and leave the hotel. Following that conversation, I went on Booking.com and reserved a room for the same days, without breakfast, and surprisingly rooms were still available. Next, I went to the front desk and asked to please pay for my booking Mrs. Hausweld looked at me in an unfriendly manner and told me she could not find any reservation. After 5 minutes of searching, she could finally open my booking. Then, although I already provided a credit card in my booking, she asked me to show it to her because she was not believing that it was not mine. I answered that the card was in effect mine and offered her to have a look, but it did not have any numbers on it. So she got ahead to request me to write down my credit card details, including the CVV code, on a piece of paper as ”a security”. Afterward, I was asked again by her if I would like breakfast or not, despite I selected the no breakfast option on booking.com. A moment later I was offered the POS terminal to pay by card, which stated an amount 30 euros higher that the price I booked the room for on this site. Due to the reoccurrence of the same, previous situation again, I refused to pay and respectfully asked her why the price was higher again. Mrs. Hauweld answered in a very disrespectful manner that I asked her to have breakfast included and that I was confusing her again. After that situation, I kindly asked them to speak with her supervisor. She answered, that she had no supervisor and was the only person working in the hotel for the whole weekend. That experience left me in complete disbelief of her professionality and her being in that important role in the hotel. However, despite that bad experience with that particular staff member, I would like to note that the other front desk managers were very friendly and helpful at all times.