Best Hotels near Drachenascht, Berne

Large room, rich breakfast

I must say, my recent stay at this establishment was tainted by the presence of an employee who seemed determined to mar an otherwise passable experience. Allow me to recount the unfortunate encounter with this particular member of the hotel staff, whose ineptitude and condescension left much to be desired. My ordeal began with the seemingly standard check-in time of 3pm. However, I was forced to entrust my luggage to their ”luggage room” due to this policy. Upon my return for check-in, I made the grievous error of inquiring about my luggage. The receptionist who had taken over displayed an insufferable attitude, insisting that I retrieve my own bags, as if I had been suddenly promoted to the hotel's porter. To make matters worse, I was informed that the air conditioning throughout the entire hotel was non-operational. This announcement was delivered in a manner befitting a stern warden, devoid of any apology or offer of compensation for this inconvenience. It was only after I mustered the audacity to request compensation that she begrudgingly muttered, ”I can offer you free parking,” as if this paltry gesture should suffice. Regrettably, this 'compensation' left much to be desired. When I inquired about the parking fee, which, unsurprisingly, was exorbitant at 18 CHF, I could barely contain my astonishment. At this juncture, the receptionist, dripping with condescension, remarked, ”Yeah, this is Switzerland here,” insinuating that I, a mere Belgian, should be grateful for their overpriced parking, as if it were some sort of privilege. It is worth noting that it is the guests who fund her livelihood, and a modicum of respect should be obligatory. As if this litany of incompetence wasn't enough, when I discovered that my EU plug was incompatible with Swiss electrical outlets, I had no choice but to return to the reception desk. Once again, the indifferent receptionist displayed a complete lack of interest in my predicament. She dismissively informed me that no adapters were available, and the sole adapter they possessed had already been claimed by another guest. Her apathy and unprofessional demeanor were profoundly disheartening. In conclusion, it is my sincere belief that this receptionist's woeful performance reflects poorly on the hotel's overall reputation. She embodies rudeness and ineptitude to such an extent that it is clear she is profoundly unsuited for a career in hospitality. I implore her employers to reconsider her place within the industry; perhaps a career outside of customer interaction, such as working in a factory, would better suit her temperament and capabilities. On a somewhat brighter note, I feel compelled to acknowledge that the other five members of the hotel staff I encountered were, without exception, lovely, warm, and highly professional individuals. It is a tremendous shame that this particular receptionist stood in stark contrast to her colleagues, as she was the sole staff member who appeared to be disinterest

We have a great experience when we stay in this hotel, clean, comfortable and large room with beautiful view the city of Bern, also the friendly staff. Good location and easy to access. Need a little improvement about an iron, i think it's better if an iron is provided in each room. Because most of guest need it.

This hotel is a short bus ride from the main train station. The rooms are modern & ours was large. No one & no instructions on how to turn on the lights or operate the roll down shutters or anything else in the room. It was frustrating. There are large patio doors (no patio though) that open with electric roll down shutters. But our room faced busy train tracks & so leaving those doors open meant hearing VERY frequent train traffic late into the night & then starting again in the early morning. It wasn’t pleasant. Another thing to know about this hotel is the A/C is controlled & is central to the ENTIRE hotel and it’s not cool in the rooms🥵. There is NO adjusting it in your room or for your room 🥵. It is just what it is. We were advised to open our patio doors to get more air🤪. That would work if it’s cool outside AND there were not the train traffic! There is no ventilation fan in the bathroom and that just adds humidity to the room with no way to vent it. So this hotel is modern meets we don’t trust you. We would not stay here again & from now on even if the hotel says there is a/c we will have to ask the further question about who controls it & the temp.

I am aware it is a Moxy and also for the rate I could imagine what to expect. In general it was ok, but I was upset about the ironing room. The iron was dirty and I destroyed 2 white shirts. I have reported it but it took some time to correct it and provide a clean iron. I was on business and wanted to iron my shirts. Most hotels have an iron in the room, but at least they had this iron room. Also no phones in the room and first night the internet was not working - so you need to go back to the reception. Also the barmen and some staff on the reception only spoke English. This is also no problem but for a hotel in Bern a bit strange. Positive the room and the comfortable bed. Also the boxes to deposit the suitcase if you check out early near reception. Location is also good with only a few steps to the train and tram and super guests get a free ticket for the duration of the stay for public transport.

PROS - Modern clean rooms with comfortable beds and reading lights. - Fast and easy route to the centre via the bus (free to guests!) - Black out blinds - Two bed apartment was very spacious - Laundry facilities (washer and dryer, 2 francs each) were really helpful, and clearly signposted - Parking including reasonably fast electric car charging - Concierge was available, helpful and very friendly. CONS - The air con was very slow even when turned up to the highest setting, and rooms were hot. Windows don’t open. - The breakfast was abysmal value. No fruit selection (just the usual bulk-bought fruit salad; it doesn’t cost much to put some apples and seasonal fruit in a bowl to choose from!). The scrambled eggs were rated inedible by the whole family. No baguette or whole loaves to slice, just large individual rolls and some white sliced processed bread.

HOTEL AMBASSADOR BERN An ideal mix of good location, excellent staff & facilities We chose Hotel Ambassador primarily because it offered free parking service as we were travelling on rent-a-car and didn't have much idea about parking houses in Bern But the hotel turned out to be much better than our expectations. POSITIVES (+) The location is brilliant especially if you're new to the city. Close proximity to the tramp stop and ideally located in a neat, clean neighborhood. (+) I got a message from the hotel one day in advance summarizing all details of the stay and the city. Special thanks to Dominika Motykova who sent this message which really helped me book my free tramp tickets and get ready for the hotel stay (+) The staff and service are very good. Smooth check-in and check-out experience (+) I got a two bedroom option as we were a family of 2 adults and 2 children. This was really awesome as kids were independent and loving their own room (+) Views from the room especially with the barn and cattle side is breathtaking. Highly recommended to go for this view instead of city / old town view (+) Abel at the bar was very friendly and gentle during service hours in the evening. He chit chatted about our country, stay and gave advice on the tourist attractions. NEGATIVES (-) The hotel is slightly outdated in terms of infrastructure with old styled keys for opening doors, slightly old furniture & upholstery. The walls and carpeting inside the hotel is 90s styled. (-) The most painful aspect I experienced was the bed which was of poor quality with the mattress & pillows being really off. I was sleepless on both nights that I stayed here. (-) The pool is not heated and has limited space for people with only 4-5 beds and chairs (-) Access from basement parking to the main hotel is through a ringer which new comers may not know. No clear signage or messaging is written anywhere on how to go inside from the basement. I had to literally drag all the luggage by myself to the lobby for elevator access Overall, based on service / location / neighborhood, the place is Highly Recommended Rating: 8 / 10

Tatsächlich ist Budget hier nicht zu übersehen. Spartanische Einrichtung und liebloses Zimmer. Allerdings sauber. Die Toilette trennt nur eine nicht schließende Schwingtür vom Zimmer. In den oberen 2 Etagen des Ibis Hotels angesiedelt. Für 3 Erwachsenen definitv nicht geeignet. Zum Preis addiert sich noch die Tourismuspauschale von über 5,0 CHF p.P. und der Parkplatz welcher mit 22,00CHF zu Buche schlägt und das Frühstück natürlich mit 13,00CHF p.P. Wir werden dort nicht mehr nächtigen.

Super Unterkunft. Von A-Z hat alles geklappt. Eine tolle Unterkunft mit Kindern. Am Abend war es ab 22.00 uhr sehr ruhig im Hof und auch mit offenen Fenstern lässt es sich so gut schlafen. Das Frühstück war zum Geniessen in einem schönen Saal. Allgemein ist diese Jugendherberge wunderschön eingerichtet. Das Museum ist top und mit Kindern sehr gut machbar. Es gibt ein Rätselspass, basteln, Truhen öffnen, Schatzkisten und vieles mehr. Es lohnt sich dieses Museum zu besuchen. Diese Unterkunft ist nur zum Empfehlen

We spent two nights in this hotel in the category: Deluxe Studio. The hotel is 150 m from the train station to Bern. The train travels every 22 minutes to the city centre to the station/spatalgate for €14 per person. The deep garage places for €15 per day are large and there were no free parking available before the hotel. There was a card for the room available by self-checking. The air circulation in the flowers to the room and the air in the Deluxe studio was very ”distant”. Since the windows can be opened in the Deluxe studio, the air is quickly fresh again. The Deluxe studio has a size of 27 m2 and a lot of stuff in a large closet. The bed is comfortable with view of a large flat. The kitchen is well equipped, a small washing machine is also available. A desk is directly front of the window with gardens and outdoor roller shops. The price-performance ratio is met.