Bexar County

Hotels near Shaenfield Crossing, Bexar County

Enter your dates for the latest hotel rates and availability.

Swipe up to view more
Filter by:
Hotel Star Rating
Popular Filters
Amazing 4.5+Great 4.0+Good 3.5+Pleasant 3.0+

Best Hotels near Shaenfield Crossing

Choose your travel dates to see the latest prices and deals.
Most Booked
Lowest Price
Holiday Inn Express & Suites San Antonio NW Near Seaworld
Holiday Inn Express & Suites San Antonio NW Near SeaworldHoliday Inn Express & Suites San Antonio NW Near Seaworld
Northwest San Antonio | 2.78km from Shaenfield Crossing
Northwest San Antonio Hotel Close to SeaWorldThe Holiday Inn Express & Suites San Antonio NW near SeaWorld is centrally located between Six Flags Fiesta Texas & SeaWorld of San Antonio. We are the perfect place to call home whether relocating, attending a corporate event, or visiting on leisure.With numerous restaurants close by, the hotel is just minutes from Culebra Creek Soccer Park, the National Shooting Complex, The Alamo, Downtown Riverwalk, and the San Antonio Zoo. Located on the northwest side of San Antonio, our central location provides excellent access to Valero, Wachovia, QVC Network, Chase operations Center & Christus Santa Rosa Hospital, and many Oil, Energy, Gas, and Trenching companies. We are just minutes from Lackland Air Force Base, the University of Texas San Antonio (UTSA), and the NW Vista College.Families & business travelers alike will enjoy our Holiday Inn Express & Suites San Antonio NW near SeaWorld, where comfort is our first priority. Relax & unwind in contemporary guest rooms or spacious suites. Everything is better in Texas, & our hotel boasts some of the best amenities in the area. We are proud to provide business amenities, which include free wired & wireless HSIA, a Business Center, and our 24-hour convenience store. We encourage you to take the plunge in our outdoor pool & whirlpool, work up an appetite in our exercise room, & enjoy our complimentary Express Start hot breakfast buffet. Book your reservations now.

BBruce Wplfe 2024.08.27
I can honestly that the staff behind the welcome counter are amazing! but the cleaning staff are hit and miss. Rooms are not cleaned properly to my likeing!
Very Good
95 review
4.1/5
Price from
€96
per night
Check Availability
Hyatt Regency Hill Country Resort and Spa
Hyatt Regency Hill Country Resort and SpaHyatt Regency Hill Country Resort and Spa
West San Antonio | 6.97km from Shaenfield Crossing
A full-scale, destination resort tucked away on 300 tree covered acres in northwestern San Antonio. Including a 500 room hotel, 40,000 sq ft meeting space divisible into 27 flexible meeting areas, including five meeting rooms and two magnificent ballrooms, 14,500 sq ft stand alone full service spa and 27-hole championship golf course, tennis court and 4 acre water playground with a 950 ft Ramblin' River.PET POLICY: Pets allowed are limited to dogs. Guests are limited to no more than 2 housebroken dogs at any time. Pets must not exceed 50lbs each or up to a total of 75lbs max per room. Pet Fee Deposit is 150USD per stay. Service animals are always welcome and a cleaning fee will not be charged to a guest who requires a service animal.

RRamos 2021.07.13
This was an amazing stay there is something for everyone. The Wildflower Spa is a must relaxing massage and spent the day there. The cafe is as very good. The lounge was nice for adults the drinks were awesome not watered down the bartenders were very nice and helpful at Charlie’s long bar.
Very Good
100 review
4.2/5
Price from
€195
per night
Check Availability
San Antonio Marriott Northwest Medical Center
San Antonio Marriott Northwest Medical CenterSan Antonio Marriott Northwest Medical Center
Northwest San Antonio | 15.4km from Shaenfield Crossing
At the Marriott San Antonio Northwest, located conveniently near the Medical Center, guests are welcomed into a world of comfort and convenience. This premier hotel, just a short distance from San Antonio International Airport, offers luxurious rooms equipped with plush bedding, premium-channel HDTVs, elegant bathrooms, and high-speed Wi-Fi, ensuring a stay that combines relaxation with connectivity. Dive into leisure with our serene outdoor pool and modern fitness center, tailored for relaxation and wellness. Planning an event? Our versatile venues cater to any occasion, making memories that last. Experience exceptional dining onsite or indulge in privacy with our in-room dining. Marriott San Antonio Northwest: Your gateway to comfort near the Medical Center.

GGuest User 2023.02.21
Truly enjoyed the three weeks I spent here at this location. Special note of thanks goes to Frances in the M Club Lounge for her upbeat energetic personality every morning helping me get my day started. Staff in the evenings were also “top notch” with the “heavy” Hors D’ouvres and Desserts with a pleasant variety to keep us coming back every night saving us from having to run back out in the hectic traffic to find something eat after a long hard day. Many thanks to all the staff for their wonderful Hospitality creating a relaxing “Home Away from Home” in their M Club Lounge !!!
Very Good
103 review
4.1/5
Price from
€107
per night
Check Availability
DoubleTree by Hilton Hotel San Antonio Downtown
DoubleTree by Hilton Hotel San Antonio DowntownDoubleTree by Hilton Hotel San Antonio Downtown
Downtown - Riverwalk |
Daily Mandatory Charge includes: San Antonio Tourism PID Fee The Doubletree Hotel San Antonio Downtown offers ultra modern upscale accommodations just moments from the authentic Mexican shops of El Mercado / Market Square and the fun and festivities of the world-famous San Antonio River Walk. Our contemporary hotel near the downtown business district provides easy access to freeways, military bases and all San Antonio attractions. We're also convenient to the Alamo and San Antonio Convention Center. San Antonio International Airport (SAT) is less than 20 minutes north by car. In addition to a great downtown location, our hotel features the finest in modern conveniences to make your business or leisure stay a pleasant one. A downtown shuttle may be available for special events; please see the Front Desk for availability. Our guests also enjoy shaded self-parking and use of all hotel amenities such as: Tropical courtyard lounging area, Sparkling outdoor pool and hot tub, A state-of-the-art Precor Fitness Center, 24-hour Business Center with complimentary WiFi, In room dining, Location and Luxury in one hotel close to Market Square. Our spacious, modern guest rooms and suites offer ultra contemporary luxury and a long list of thoughtful guestroom amenities. You'll rest easy on extra-plush select comfort adjustable beds dressed with down comforters and luxurious pillows. Enjoy in-room entertainment with premium HD channels like HBO and "Stay Connected by Hilton" with complimentary wireless high-speed Internet access and voicemail. For your convenience, wireless HSIA is available in public areas throughout the hotel as well as in all meeting and conference facilities. Relax and unwind with a perfectly blended Margarita, Martini, cold beer or fine wine in our inviting Ventanas Bistro & Wine Bar while you enjoy sports or news on wide, flat-screen TVs. Enjoy fresh distinctive bistro cuisine and worldly wines at the Ventanas Bistro & Wine Bar, serving the Doubletree breakfast buffet, lunch and dinner daily. Or...

GGuest User 2020.01.06
The hotel is on the edge of downtown San Antonio, 5-10 minutes by taxi from the popular attractions Alamo Plaza and river walk! The hotel is a bit old, but in the upgrade, in addition to high-end hotels, Hilton feels that there is no new Marriott in the mid-range ...
102 review
3.9/5
Price from
€76
per night
Check Availability
Holiday Inn Express San Antonio N-Riverwalk Area
Holiday Inn Express San Antonio N-Riverwalk AreaHoliday Inn Express San Antonio N-Riverwalk Area
San Antonio City Center |
Relax + Recharge at Our San Antonio Riverwalk HotelExperience the historic ambiance and friendly service of Holiday Inn Express San Antonio – River Walk Hotel, located downtown in the remodeled 1878 Bexar County Jail building. This historic building was built with the same materials, native Texas limestone, as the historic Alamo, San Antonio Missions and other historic buildings.Our San Antonio, TX hotel is your gateway to the city. We're situated 3 blocks to the River Walk, San Antonio Missions a UNESCO World Heritage List, and a quick half-mile trip to the Henry B. Gonzales Convention Center. Hop the trolley at the corner of our block for an easy ride to the Alamo, Tower of Americas, and the Alamodome.We also benefit our business guests. A centrally located San Antonio hotel in downtown, we're located near Valero Energy, Coca-Cola and Pepsi, Boeing and Fort Sam Houston. Enjoy free high-speed Internet and a 24-hour business center.Whether business trips, family vacations or romantic getaways in San Antonio, TX, our comfortable rooms welcome you. Upgraded amenities in our guest rooms include microwave, minifridge, Keurig coffee maker and flat screen TVs. You'll find lots to love throughout our Riverwalk hotel: a sparkling pool, fitness center,and hot breakfast Bar. Stay better & save more with our San Antonio hotel deals.A refreshing stay in the heart of it all – that's Holiday Inn Express Riverwalk Area hotel!

GGuest User 2022.03.22
We stayed here on a Saturday night and made the reservation that morning. It cost around $320 or $330 for the night. The room was fairly large. There was the main room with 2 double beds and another room (open floor plan) with a sofa bed. The rooms were clean and comfortable. In the morning, they had a nice breakfast with various options. The hotel is fairly close to the Riverwalk and The Alamo. It cost around $10 to Uber to the Riverwalk, and around $15 to return (excluding tip).
103 review
3.5/5
Price from
€69
per night
Check Availability
Embassy Suites by Hilton San Antonio Riverwalk Downtown
Embassy Suites by Hilton San Antonio Riverwalk DowntownEmbassy Suites by Hilton San Antonio Riverwalk Downtown
San Antonio City Center |
Daily Mandatory Charge includes: San Antonio Tourism Public Improvement District Fee and Texas Recovery Fee. The upscale all-suite, Embassy Suites San Antonio Riverwalk-Downtown sits on the banks of the San Antonio Riverwalk in the heart of downtown San Antonio. The hotel is within walking distance of all the downtown attractions, world class shopping, dining from casual to upscale and everywhere in between as well as great entertainment providing fun for groups, families or individuals. There's something for everyone to enjoy. Enter our spacious and beautiful three story atrium showcasing our water feature, head up one flight to experience our in-house signature restaurant, awarding winning Chef John Besh's Luke and immerse yourself in the views of the beautiful San Antonio River. Our outdoor terraces will allow you to bask in the views, participate in any of the numerous events that take place on the Riverwalk throughout the year or just relax and absorb the warmth and culture of San Antonio. Our luxurious suites feature all the amenities that Embassy Suites Brand is known for along with our extra touch and attention to detail that will ensure a comfortable and enjoyable stay with us. All guests will enjoy in-suite high speed internet both wired and wireless with spacious work and leisure space. Upgraded linens throughout will enhance your comfort and pamper your senses. Your free time can be enjoyed at our outdoor pool and spa or in our state-of-the-art fitness center. While enjoying the outdoor pool take time to relax on the spacious deck and treat yourself to a cool beverage from our poolside bar. After a hard day working or playing, work off the stress and tension in our fitness center and then prepare yourself for a day or evening of fun and relaxation in your spacious suite or in vibrant and exciting downtown San Antonio. When it's time to experience some 1st class dining head to Luke, Chef John Besh's signature restaurant located in the Embassy Suites San Antonio Riverwalk-Downtown. ...

GGuest User 2022.09.09
The decor of the room is very 1980’s and could do with refresh. While we had a one bedroom apartment with kitchenette, if we wanted to dine in there were no plates or cutlery…. Why have a kitchen facility without the ability to dine in, rooms are only serviced if you request it. Evening reception is for 2 hours, but only drinks, miss the nibbles that Embassy Suites used to offer. Breakfast is good, reasonable selection and excellent omelette station.
Very Good
108 review
4.2/5
Price from
€148
per night
Check Availability
Super 8 by Wyndham San Antonio Pearl District / Downtown
Super 8 by Wyndham San Antonio Pearl District / DowntownSuper 8 by Wyndham San Antonio Pearl District / Downtown
San Antonio City Center |
Welcome to Super 8 by Wyndham San Antonio Pearl District/Downtown conveniently located off exit 157B on I-35 minutes from San Antonio International Airport SAT . Our hotel puts you just blocks from the Museum Reach stretch of River Walk where you ll find the San Antonio Zoo Brackenridge Park the Pearl Brewery plaza and a variety of museums. While you re here venture into downtown San Antonio for restaurants shops and historic sites like The Alamo. Make the most of your stay with free Light breakfast and our outdoor pool.

HHallVanessa 2022.02.04
I was very pleased with the 2 Queen Deluxe beds. The room was very nice and clean. I would definitely recommend staying here. Book non smoking and if you smoke. Smoke in your car or outside. There is a $25.00 per pet fee for pets which is nonrefundable and that's understandable and reasonable. Breakfast is the usual waffles, cereal, etc. At least it's something. If you prefer a grand slam, take yourself to Dennys and buy it. If you purchase the deluxe room you have a coffee pot ( the one in my room was missing a tube so it didn't work), the fridge and microwave worked great and I reported the coffee pot. Guests should always report issues. If you do not report issues then they will not be corrected so instead of writing a nasty review. Report the issue. Give the hotel a chance to correct the problem. That is all have a good day.
40 review
3.3/5
Price from
€50
per night
Check Availability
Days Inn by Wyndham San Antonio Alamo/Riverwalk
Days Inn by Wyndham San Antonio Alamo/RiverwalkDays Inn by Wyndham San Antonio Alamo/Riverwalk
San Antonio City Center |
Located in the heart of San Antonio our hotel is Centrally located steps away from the Alamo the Riverwalk the Rivercenter Mall the Convention Center and the Alamodome.Within walking distance of our hotel you will not only find all these attractions but also the Tower of America Santa Rosa Hospital El Mercado Market Square and the municipal auditorium. Brackenridge Zoo -and golf cours- is just 3 miles away and San Antonio International Airport is 7 miles from our hotel.Also included with your stay is free light breakfast FREE Wireless Internet Access FREE local calls cable TV with HBO and seasonal use of our swimming pool is open from 10AM - 10PM 7 days a week. Our rooms also feature a hairdryer for your convenience.The Days Inn AlamoRiverwalk puts you right at the center of all that San Antonio has to offer. Feel free to call us direct at 210- 227-6233 or book your reservation online today.PLEASE NOTEParking is Limited only one vehicle per room allowed. A daily fee is required.

SSHAOHUI 2018.08.13
This price is in this location in the city and is very close to our convention center. 10 minutes, 5 minutes from the shopping center, convenient to eat, the hotel is good value for money
103 review
3.5/5
Price from
€53
per night
Check Availability
Red Roof Plus+ San Antonio Downtown - Riverwalk
Red Roof Plus+ San Antonio Downtown - RiverwalkRed Roof Plus+ San Antonio Downtown - Riverwalk
San Antonio City Center |
Red Roof PLUS+ San Antonio Downtown - Riverwalk is a 100% smoke free, family-friendly hotel in Downtown San Antonio, Texas. We are one of the best budget hotels located just minutes away from world-famous the San Antonio Riverwalk. Some other nearby attractions include the Tower of the Americas, The Alamo, AT&T Center and the Alamodome. Enjoy our free Verified Wi-Fi, a free expanded cable package featuring HBO and an outdoor swimming pool (open daily 10AM–8PM). Car parking is just $15/night per vehicle with unlimited in/out privileges. Red Roof PLUS+ San Antonio Downtown - Riverwalk is a pet-friendly hotel. The hotel is currently offering limited cleaning for stayover guests. Please see front desk upon arrival for details.

CChih-Chang 2019.10.25
Business travel alone is also possible. The city is not large, but there are many hotels. The Downtown area is also more selective and safe. If you are not afraid of 1-2 homeless people under the overpass opposite the hotel, they will not be close. You just don't feel well. The health status of the hotel is medium to low, so don't test yourself for allergies. There is no breakfast, only coffee, and there is a microwave in the lobby. Because there is no refrigerator in the room, the food is basically outside. RiverWalk and the conference center are only 15 minutes walk away. If you are staying for a while, it is recommended to stay in a comfortable hotel. It is recommended to rent a car for parent-child activities, but the car can be parked in a nearby parking lot.
103 review
3.4/5
Price from
€62
per night
Check Availability
Cityview Inn & Suites Downtown /RiverCenter Area
Cityview Inn & Suites Downtown /RiverCenter AreaCityview Inn & Suites Downtown /RiverCenter Area
San Antonio City Center |
A stay at Cityview Inn & Suites Downtown RiverCenter Area places you in the heart of San Antonio, within a 15-minute walk of Alamodome and Henry B. González Convention Center. This hotel is 0.8 mi (1.2 km) from River Walk and 0.5 mi (0.8 km) from Shops at Rivercenter. Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and tour/ticket assistance. Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Free self parking is available onsite. Make yourself at home in one of the 20 individually decorated guestrooms, featuring refrigerators and LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

GGuest User 2022.03.28
The location was very convenient for me. I had to catch an Amtrak train early in the morning and it was a few blocks from the train station. The Alamodome seemed to be within walking distance too. There is a lot of nightlife around as you walk towards the city center. It is a close walk to Riverside and other attractions. The person at the reception was friendly and had my reservation ready. The room was clean and I had a good night's sleep. You may occasionally hear train sound through the night. But, this did not disturb my sleep.
Very Good
102 review
4.1/5
Price from
€54
per night
Check Availability
See all Hotels near Shaenfield Crossing

Latest Reviews for Bexar County hotels

Explore honest ratings and real traveler reviews to help you find the perfect stay.
4.4/5
Excellent
SS CortinaWe were looking for a hotel near our family. We received a suggestion from Trip.com to take a gander at La Quinta Inn & Suites Sea World. The price offered for our lengthy stay was unbeatable elsewhere. I read the reviews and had a few concerns, but you just never know. Now, what I am about to mention I do not say lightly because I travel extensively. We arrived at the hotel after an exhaustive travel day on the road. We were greeted by a young lady named Samantha. She was probably the best front desk clerk that I have ever encountered. She was inviting, respectful and welcoming to La Quinta. She asked how our day was and assured us that our stay would be as comfortable as she could make it. She explained everything and directed us to the elevators. As we walked away, she reminded us to call on her if we encountered any issues and wished us a good night. The hotel was clean and safe. I woke up during the night and looked outside the window to check on my vehicle. I found a security vehicle stationed at the entrance of the property. This was good to see and put me at peace. The only issues that I had was the coffee and the room. I found the coffee to be Luke warm to cold on two occasions in the morning. As for the room, the hotel was a non smoking hotel, but I swear someone had previously smoked in the room. The aroma wasn't too bad but I could tell. It was tolerable but unfortunate. You trust visitors to follow the rules but not all can be controlled. A huge thanks to the best front desk clerk Samantha who checked in on us during our week visit. Thank you!
La Quinta Inn & Suites by Wyndham San Antonio Seaworld/Lafb
La Quinta Inn & Suites by Wyndham San Antonio Seaworld/Lafb
West San Antonio, San Antonio
Price per night from: EUR 84
4.4/5
Excellent
GGuest UserI enjoy having a full size refrigerator, microwave and ability to cook if needed. I also appreciate the larger closet and drawer space to put clothes. The large walk in shower and larger bathroom is also nice. The beds sleep good and the a/c works great! Ruben the front desk person was friendly and helpful. The location of the hotel is perfect for the event we attended at the National Shooting Complex. Thank you for offering a shooting rate so families can afford to stay at your hotel and support their children's extracurricular activities.
TownePlace Suites San Antonio Westover Hills
TownePlace Suites San Antonio Westover Hills
West San Antonio, San Antonio
Price per night from: EUR 87
4.1/5
Very Good
GGuest UserThis hotel is friendly, clean and has awesome service. We highly recommend this hotel. One time that we went there we had to just stay in the room and relax and when I do that I watch tv. Well at that time it wasn't working. I called them and right away they send a gentleman to fix it. We he had to take it out and put us another one. The shelf he had to move was very heavy. We affort to help but he said thank you but I got it. Well it took him a bit but he did it. He was awesome.
La Quinta Inn & Suites by Wyndham San Antonio Medical Ctr NW
La Quinta Inn & Suites by Wyndham San Antonio Medical Ctr NW
Northwest San Antonio, San Antonio
Price per night from: EUR 80
3.9/5
GGuest UserOur Team Specialist booked a suite here for my husband and I for a week. It was extremely comfortable, clean and stocked. The staff was very pleasant and helpful. My husband enjoyed the breakfast, I couldn't get out of the comfortable bed. I'm looking forward to staying again.
Sonesta ES Suites San Antonio Northwest Medical Center
Sonesta ES Suites San Antonio Northwest Medical Center
Northwest San Antonio, San Antonio
Price per night from: EUR 75
3.9/5
GGuest UserMy kids for some reason wanted to come back here again, maybe it was the comfortable beds or the tasty breakfast, maybe both! I remembered it being clean and pristine which for the most part it was however the hotel needs to be maintained. Some of the amenities are in serious need to be replaced or cleaned, like the blow dryer from previous guest's hair. But, the comfortable bed, the neat and delicious breakfast, and most of all the service! I cannot express how impressed I am with the staff, I honestly looked past everything because if there is anything that I appreciate is my kids being provided with the same exact excellent customer service. My son just loved how the guest check personel addressed him to ”Mijo”, it was very comforting to him and truly gave him a real taste of what San Antonio is about.
Hyatt Place San Antonio NW Medical Cntr
Hyatt Place San Antonio NW Medical Cntr
Northwest San Antonio, San Antonio
Price per night from: EUR 81
3.3/5
GGuest UserI'm currently on a work trip and decided to stay in a hotel for the first time in a while. I was really pleased with the services they provided. From the moment I walked in, they were super welcoming and accommodating. They gave me a great room with an excellent view and provided great service all around.
Super 8 by Wyndham San Antonio Downtown NE
Super 8 by Wyndham San Antonio Downtown NE
East San Antonio, San Antonio
Price per night from: EUR 40
3.1/5
RRingo.There was nothing great or wrong about the hotel room. I arrived at night and wouldn’t recommend walking around that area alone in the dark . The listing states a $50 security deposit but I was charged a $100 deposit and trip.com customer service agent contacted the hotel on my behalf. I left at 11am and prior to leaving there was 2 separate knocks at the door to serve as reminders check out was at 11am. On the Charming side. Around at 11pm I decided to grab my self an ice bucket which was located on the first floor, after I got my ice bucket and headed towards my room a young mother sat on the stairs smoking a cigarette with her two lil girls. And as I passed I said to the girls “excuse me young ladys” as I got passed them, the young mother apologized and told her there was no need for an apology , smiled and continued on my way . I could hear one of the girls ask her mother why I referred to her as a young lady, the mother replied with because one day your grow up to be a beautiful lady. The lil girls laughed and laughed, which brought forth dad. Asking his family what was all the noise outside about? The girls said with excitement that their mother had said they would grow up to be beautiful … and don’t know what else was said because by that time I entered my room. But the sound of the two “young ladies” laughing and laughing, did make me feel better. When I woke, the day light revealed an industrial area of San Antonio TX I had never seen before. I would stay there again.
Econo Lodge Inn & Suites Downtown San Antonio Riverwalk Area
Econo Lodge Inn & Suites Downtown San Antonio Riverwalk Area
San Antonio City Center, San Antonio
Price per night from: EUR 46

Frequently asked questions

How do I book a hotel on Trip.com?

To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

How do I get hotel deals on Trip.com?

There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

Where can I find hotel deals on Trip.com?

Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

How can I get lower prices for hotels?

Sometimes booking hotels midweek is cheaper, but it also depends on the season.

How many hotels are listed on Trip.com?

You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

Can I cancel or change my hotel bookings on Trip.com?

It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

How do I contact Trip.com customer support?

You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.