MONIQUE
September 14, 2023
Arrival in a bucolic environment at the edge of a lake on a quiet, green site with swimming pools, one of which is covered. A friendly welcome from the staff but very restrictive hours. I was surprised to discover that I was in a tourist residence establishment, therefore without hotel service!
The presentation on your site does not correspond to a classic type of hotel but to a campsite equipped with bungalows for stays longer than a simple night for 2 people. The price presented on the site does not correspond to the final price either because I had to pay extra for bed linen and bathroom linen. Did I not know how to read all the information about this establishment or is it not mentioned??
The quality/price ratio is very disappointing because I had to make the bed, store the sheets and towels after use in a dedicated bag, do the cleaning and carry the trash into the containers provided for this purpose?
The offer presented was not adapted to what I have usually booked for more than 4 years on your site.
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