Verdi Budapest Aquincum

Verdi Budapest Aquincum Reviews

Verdi Budapest Aquincum

Árpád fejedelem útja 94, Budapest, HungaryView Hotel Details
Verdi Budapest Aquincum
Verdi Budapest AquincumVerdi Budapest AquincumVerdi Budapest Aquincum
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Verdi Budapest Aquincum Guest Reviews

4/5
Very Good
113 review
Verified reviews
Location4.0
Amenities4.0
Service4.0
Cleanliness4.0
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Positive reviews(96)
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Negative reviews(17)
Anonymous User
Superior Twin Room
Stayed in May 2024
Business travelers
25 review
5.0/5
Outstanding
Posted on May 12, 2024
Good Place. Extrwmely near to the metro M2 and Tram H5. Strongly Recommended.
Response from Property: Dear Anonymous User,Thank you for taking time to review The Aquincum Hotel Budapest. We are pleased to learn that overall, our hotel met with your expectations, and you had a nice time with us. Much appreciated to highlighting our location near public transport links. We all hope to have the opportunity to welcome you back at the Aquincum Hotel Budapest in the near future.Sincerely,Philippe MahuasGeneral Manager
Irina Spatar
Superior Twin Room
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on May 14, 2024
Hotel it’s good
Response from Property: Dear Irina Spatar,Thank you for taking time to review The Aquincum Hotel Budapest. We are pleased to learn that overall, our hotel met with your expectations, and you had a nice time with us. We all hope to have the opportunity to welcome you back at the Aquincum Hotel Budapest in the near future.Sincerely,Philippe MahuasGeneral Manager
Khalil
Superior Twin Room
Stayed in Dec 2022
Family
16 review
3.2/5
Posted on Jan 3, 2023
The hotel location is out of city center but there is several means of transportation just in front of the hotel so it can be reached easily the spa is OK the breakfast is very good and they keep refilling it when crowded .the cleaning lady knocked the door we said will be out in 2 minutes but she never cleaned our room didn't like that
Response from Property: Dear Guest,Thank you for taking time to reviewing The Aquincum Hotel Budapest. It is good to learn that our location convenient for you, it is true that we do not have central location however we are well connected with public transportation as you mentioned, so that you could explore the surrounding possibilities easily. It is great to learn that our breakfast was up to you liking and you enjoyed your time at the Aronia Spa and Wellness Center. However, we do apologize for the inconveniences you have experienced. Please rest assured that we have forwarded your comments to the relevant department, and we can assure you that we are taking necessary steps to avoid similar guest feedback. We honestly hope to have the opportunity to welcoming you back at The Aquincum Hotel Budapest in the future.Sincerely,Philippe MahuasGeneral Manager
Guest User
Superior Twin Room
Stayed in Mar 2024
Friends
1 review
3.5/5
Posted on Mar 12, 2024
Hotel far from the center but with the bus stop nearby. We stayed two nights and the room was not cleaned or stocked with soap and other items. However, in general it was tidy and clean. At breakfast there were no sweet pastries. The staff very kind and helpful.
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Response from Property: Dear Guest User!Thank you for taking time to review The Aquincum Hotel Budapest. We are disappointed to read that our location was convenient for you despite it was indicated on ctrip.com, the site you used to book your stay with us. However it is true that we are well connected by public transportation. It is great to read that you found our hotel tidy and clean in general but we do apologize for the inconvenience you experienced regarding the daily cleaning service. This experience does not reflect our standards and please rest assured that we have forwarded your comments to the relevant department, and we can assure you that we are taking necessary steps to avoid similar guest feedback. It is surprising to learn that you did not find any sweet pastries for breakfast as we normally serve a wide selection of pastries. Ultimately, we are happy to see that you found our colleagues very kind and helpful, it’s a great feedback to the team so they can continue to provide a high-quality service. We all hope to have the opportunity to welcome you back at the Aquincum Hotel Budapest in the near future.Sincerely,Philippe MahuasGeneral Manager
Kata03
Superior Twin Room
Stayed in Oct 2023
Couples
2 review
5.0/5
Outstanding
Posted on Oct 26, 2023
It was very good. The facilities and wellness were perfect and the breakfast was very wide and fine
Original TextTranslated by Google
Response from Property: Dear Kata03,Thank you for taking time to review The Aquincum Hotel Budapest. We are pleased to learn that overall, our hotel met with your expectations, and you had a nice time with us. Much appreciated to highlighting the perfect facilities of the Aronia Spa and wellness Center and our very wide and fine breakfast. We all hope to have the opportunity to welcome you back at the Aquincum Hotel Budapest in the near future.Sincerely,Philippe MahuasGeneral Manager
Guest User
Superior Twin Room
Stayed in Mar 2024
Friends
1 review
3.5/5
Posted on Apr 4, 2024
There were some minor problems but they were resolved quickly and efficiently. Professional and helpful.
Original TextTranslated by Google
Response from Property: Dear Guest User,Thank you for taking time to review The Aquincum Hotel Budapest. We are pleased to learn that overall, our hotel met with your expectations, and you had a nice time with us. Much appreciated to highlighting our professional and helpful colleagues, it’s a great feedback to the team so they can continue to provide a high-quality service. We all hope to have the opportunity to welcome you back at the Aquincum Hotel Budapest in the near future.Sincerely,Philippe MahuasGeneral Manager
NYTE
Superior Twin Room
Stayed in Sep 2023
Family
5 review
4.7/5
Amazing
Posted on Oct 3, 2023
The hotel is located on the left bank of Budapest, in the core area of ​​Buda's third district, Old Buda. Opposite the hotel is Margaret Island, which can be reached on foot in 20 minutes. It only takes 20 minutes by bus from the Buda Palace, and the transportation is convenient. There is an indoor spa, swimming pool, and gym on the first floor of the hotel, which is a place for the whole family to go out and relax. Breakfast is standard for four/five-star hotels, from 6:30 am to 10:30 am. The room facilities are relatively old, but the stay is comfortable. Generally speaking, it has high cost performance, complete facilities and convenient transportation. It is the first choice for family leisure travel!
Original TextTranslated by Google
Response from Property: Dear NYTE,Thank you for taking time to review The Aquincum Hotel Budapest. It is nice to learn that overall, our Hotel met with your expectations and you had a nice time with us. We can not be happier that our location was convenient for you so that you could explore the surrounding possibilities easily and that you had a nice time at the Aronia Spa and Wellness Center too. Many thanks for highlighting our breakfast. We are sorry to learn that you found our facilities old, however, we do understand your point. Despite of these we hope to have the opportunity to welcoming you back at The Aquincum Hotel Budapest soon.Sincerely,Philippe MahuasGeneral Manager
Guest User
Superior Double Room
Stayed in Jan 2023
Couples
1 review
4.7/5
Amazing
Posted on Jan 13, 2023
Fantastic!! We were three hours early but were given another room, unsolicited and very kindly, so we didn't have to wait in the lobby. The room was neatly tidy, wonderful bed, neat bathroom, in short, in tiptop order. The various pools and hot tub were clean and beautiful so very enjoyable. The breakfast was very extensive so that even picky people like my wife and I could get something tasty and healthy. The staff was very friendly and helpful. This showed, among other things, that my wife had become unwell due to something we had eaten in the city, so I asked for some fruit late in the evening and a later checkout the next day, which we again offered free of charge. got. If I had to mention something, it is that this beautiful hotel is a bit older, so the luxury is no longer completely up to date, for us that was no problem at all and I would even say that we saw it as a plus. It may be a bit more expensive than average hotels but it is 100% value for money!! Fantastic!! We were three hours early but were given another room, unsolicited and very kindly, so we didn't have to wait in the lobby. The room was very tidy, wonderful bed, nice bathroom, in short, in tip-top order. The various pools and hot tub were clean and beautiful so very enjoyable. The breakfast was very extensive so that even picky people like my wife and I could get something tasty and healthy. The staff was very friendly and helpful. This showed, among other things, in that my wife had become unwell due to something we had eaten in the city, so I asked for some fruit late in the evening and a later checkout the next day, which we again were offered free of charge . If I had to mention something negative, it is that this beautiful hotel is a bit older, so the luxury is no longer completely up to date, for us that was no problem at all and I would even say that we saw it as a plus . It may be a bit more expensive than average hotels but it is 100% value for money!!
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for taking time to reviewing The Aquincum Hotel Budapest. We can not be happier to read your comments about how satisfied were you with our service and with our colleague, it’s a great feedback to the team so they can continue to provide a high-quality service. We strive to make our dear guests satisfied and, of course, we try to fulfill all special requests, so we are pleased that we could offer a room for you despite for your early arrival and we could help when your wife was unwell.It is great that you had a relaxing time while you enjoyed the facilities of the Aronia Spa and Wellness Center and you found our breakfast healthy and extensive. Thank you for highlighting that our rooms were tidy and tip top. Ultimately, we are sorry to read your disappointment about the condition of our hotel, however, we do understand your point. We all hope to have the opportunity to welcoming you back at The Aquincum Hotel Budapest soon. Sincerely,Philippe MahuasGeneral Manager
Guest User
Superior Twin Room
Stayed in Aug 2022
Friends
1 review
5.0/5
Outstanding
Posted on Aug 15, 2022
My 7th stay in this hotel, always a very pleasant welcome and top service! Gesture of fidelity in my luck when arriving!
Original TextTranslated by Google
Response from Property: Dear Danik, Thank you for taking time to reviewing The Aquincum Hotel Budapest. We cannot be happier to learn that our Hotel met with your expectations and you always have a pleasant stay with us with each and every visit.It is amazing that as a returning guest you noticed the many efforts what we made to please more our dear Guests and you thought that we provide top service. Thank you again for your short but all more nice review again, great feedback to our team to continue prove the high-quality service. Au Plaisir de vous accueillir a nouveau a l’hotel Aquincum Budapest. Cordialement, Philippe Mahuas General Manager
Anonymous User
Executive King Room
Stayed in Apr 2022
Family
1 review
4.0/5
Very Good
Posted on May 4, 2022
The hot spring pool is very comfortable and the staff are very helpful
Original TextTranslated by Google
Response from Property: Dear Guest!Thank you for taking time to reviewing The Aquincum Hotel Budapest. We are pleased to learn that you had a nice time at the Aronia Spa and Wellness Center. We would like to thank you to highlighting our helpful colleagues, it’s a great feedback to the team so they can continue to provide a high quality service. We honestly hope to have the opportunity to welcoming you back at The Aquincum Hotel Budapest in the future.Sincerely,Philippe MahuasGeneral Manager
Anonymous User
Superior Twin Room
Stayed in Jan 2023
Friends
1 review
3.0/5
Posted on Jan 5, 2023
So-so, not very good
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking time to reviewing The Aquincum Hotel Budapest. We regret to learn that our hotel did not meet with your expectations therefore your stay with us was not as enjoyable as you expected. However, we would have been happy if you could share more details with us so that we can learn from it and avoid similar feedbacks in the future. We honestly hope to have the opportunity to welcoming you back at The Aquincum Hotel Budapest in the future.Sincerely,Philippe MahuasGeneral Manager
Adam
Stayed in Mar 2024
Other
4.0/5
Very Good
Posted on Mar 27, 2024
Hotel was nice. Room was comfy but quite hot despite the heating was switched off. Breakfast was very good. The only thing I really don’t understand is the parking fee which is not low. When you’re guest the parking should be free. This is ridiculous. The spa area was great after whole day but there would be more care to cleanliness.
Laszlo J
Stayed in Mar 2024
Business travelers
3.0/5
Posted on Mar 25, 2024
This hotel is out of the way but was suitable for the area where I needed to be. Good public transportation in the vicinity but it would be hard to figure out for most tourists. The hotel is run down, the furniture beat up; the rooms are poorly soundproofed. The bathtub was very slippery, can't understand why they have bathtubs instead of showers in any hotel. The worst was the gathering of smokers just below my window, it was too hot if I kept the window closed, stunk when opened it plus loud as they were well lit too. There is a smoking area further out but they all gathered just outside the front door, keeping their drinks on an antique, Roman inscription to Vespasian.
Mehmet Akif
Stayed in Mar 2024
Other
1.0/5
Posted on Mar 20, 2024
the room was very old with cartpet there was no chance without carpet room choosen Pool was not clean seemed and fieling I mean the water in the pool
Verified traveler
Stayed in Feb 2024
Other
1.0/5
Posted on Feb 28, 2024
Disappointing stay. Room had not been vacuumed or dusted. Many stains on the carpets and walls including a splattering of ketchup in the bedroom. I had much higher expectations. Very dirty.