Purnam Residency

The hotel doesn't even fulfill the basics. They are enjoying the monopoly of being the only big hotel in the town. Negative points 1) dirty room 2) inefficient cooling 3) extremely slow service 4) no amenities 5) indifferent staff attitude positive points 1) located in a shopping complex, so the basic amenities unavailable at the hotel room can be purchased. Overall, not worth visiting again. Bilaspur badly needs a good quality hotel.

Location is good. Approachable. Service and food quality is good too. Rooms also good for stay.

While the top-category hotel room boasts newly built aesthetics, the overall experience is marred by poor maintenance. Despite the promising exterior, the room's interior fails to meet expectations. The malfunctioning air conditioner despite making complaints and leaking flush significantly detract from comfort, making the stay less than enjoyable. Additionally, the absence of hand towels is a basic amenity oversight that further diminishes the quality of the accommodation. Furthermore, the lack of proper cleaning exacerbates the situation, as guests expect a pristine environment when paying for top-tier accommodations. The negligence in upkeep undermines the hotel's reputation and leaves patrons feeling unsatisfied and disappointed. Despite the initial allure of its aesthetics, the reality of the poorly maintained room highlights the importance of consistent upkeep in hospitality establishments. In conclusion, while the hotel room may have the potential to offer a luxurious experience, the lack of maintenance ultimately renders it sub-par and fails to justify its top-category designation.

Hotel doesn't have staff. Just 2 persons doing job, Vijay during night and vaishali during day. Whole Hotel is being run by these 2. Restaurant is useless, very expensive, without service.

Non professional approach they ask for extra money even for complimentary breakfast they asked for extra charges for omelets in breakfast and only after lot of arguments they relented the room service does not pick phone calls

Nobody was there at the reception

Pros: right on the highway between manali & chandigarh. Cons: poor service, ok-ok cleanliness, no manpower

Hygienic issues

It was good experience as the property is situated in heart of city.