Staycity Aparthotels, Birmingham, Jewellery Quarter

the room is good enough for 3 persons, though the sofa beds are actually smaller than the photos. well equipped with 2 head cooking hobs, small fridge, dish washer, microwave with grill function and sufficient utensils, and also instant coffee were provided. the water pressure of the shower is super good and water is hot enough but the toilet is a bit small, you have to hide just next to the toilet bowl then you have enough space to open the door. The down side is the service of the reception & housekeeping team. After we got the room cards, we couldn't access to the room and needed to go down to ask the receptionist to fix the cards and come back to open the room. After entered the room, we found that the water in toilet sink didn't go, we asked the housekeeping staff who was just working at the next room to have a look at it but who said we needed to go to the receptionist (as there's no inter-room telephone, we have to go down again). Then the receptionist arranged another room which was downstairs for us. We booked for 2 nights, when we came back to the hotel the next evening, the room cards didn't work, again. The receptionist claimed that it might be due to the cards being put together with the mobile phone that might damage the cards. However, we were sure the cards weren't put together with the phones! It would be perfect if a small box of tissue could be provided.

Was going to a concert at the utilita. Around a 10 min walk with plenty of food/bars en route.

Would highly recommend! Brilliant apartment

Standard apartment. Our room did had a small smart tv. Parking next door for a fee but you can also park on the street for free between certain times. Would stay again if in Birmingham.

Lovely clean apartment, in great location close to the arena and centre. The staff were so friendly and extremely helpful. Would definitely recommend staying here

Comfortable beds good amenities will definitely use again for a longer stay next time