Sleep Well Hotel Reviews

Hotel can improve the service and can improve the cleaning. Just good positive things is close to winter garden

Good location close to winter garden not the best service. No parking space

We booked a lengthy stay at this hotel based on the positive reviews, particularly the comfort. Let’s look at the positives first: Location - The location was great for us, as a *** couple it’s a short walk from the *** bars, as well as the general nightlife, beach, shopping, theatres, restaurants, north pier, arcades etc. If you’re wanting to go to the pleasure beach rides they are quite a walk from here. Friendliness of staff – We were given the phone number and were able to text the manager. He was always friendly. Aesthetics – The room did look how we expected, nicely decorated and a 4 poster bed in situ, though a little tired in some places and in need of a touch up. Space – The room was spacious (we booked the largest room) and had an abundance of storage space in drawers, wardrobe and bedside tables. Bathroom – Good shower with plenty of hot water. Cleanliness – The room was mostly clean, though a little dusty in places. Entertainment – The TV was large and had all the freeview channels. The wifi was mostly reliable and at times when it was slow we found it worked better in public areas. The negatives: Sleep quality – We booked a premium room with a 4 poster bed. Unfortunately the mattress was one of the worst we’ve ever experienced. There were actually 2 mattresses in the room, one on top of the other, we switched them and the one underneath was marginally more comfortable, however we had little and very poor quality sleep and were uncomfortable. Part way through the stay we were able to switch mattresses with one from another room (after the manager was disinterested in my feedback as to the discomfort) so not all of them in the hotel are as bad as the one we started with. If you’re lucky you might get a comfortable one. In addition to the mattress, the bedding was not very warm and the pillows were old. Cleanliness – Although the room was reasonably clean, there was a lot of black mould on the window, which is unacceptable. Room Temperature – At check in, we were informed that the central heating was switched off because of it being ‘a quiet period’. This was odd since there was a ‘no vacancies’ sign on the window (this was also later contradicted when the manager informed us the hotel was full when I expressed my concerns about the mattress), but even if true, why would you not just switch the radiators off in the unoccupied rooms instead of the entire building? The manager provided us with a small heater, which in fairness was adequate to heat the room but he said we had to switch it off at night and when we were out, not unreasonable exactly, but it meant that every time we went out we returned to a cold room and the room was cold to wake up to and when getting out of bed in the night. The bedding was not the warmest so this was far from ideal. The manager’s attitude at this point made us feel like we had to worry about the electricity bill the way we have been doing at home, when we’re on holiday and have paid

Visited Blackpool for 2 nights after the Christmas period. The staff member who checked us in was very helpful. Great location to central Blackpool. Room was of a good quality Would recommend this hotel for a weekend in Blackpool Have stayed here once before and was then a good hotel

£49 for 1 night - 2 people, room only. Top floor room with only a very small window for ventilation, it was stiflingly hot! Both woke up several times sweating with the heat. Sleep well we did not sadly. Decor is very out of date and seriously in need of upgrading. Also charged extra £7.50 to park, which I thought was a bit tight when you have paid to stay at the hotel. Management friendly enough, but have to say it wasn't for us.

Stayed here for 2 nights room was adequate for our needs Shower was great Room clean and bed Local to all the attractions that Blackpool offer Very cheap and I would definitely return in the future Parking also available at the back of the hotel cheap rate too