1820 Boutique Rooms & Suites

Terrible Checked in with a woman i know was the manager bit kept telling me she wasn't the manager which i found dodgy straight away ,in the pictures rhey dknt show you the main door is all rotten ans wood is actually falllen off ,the walls are all dirty the smell of cooking was overpowering ,no wifi code given nothing, when walkimg into room it looks lovely at first then you start noticing ahaim dirty walls ,window sills ,the shower whaat a joke it actaully flooded the full toilet my husband caught the water just before it went to carpert ,but ince in bed that night all i could smell was dampness which was overpowering so its not the first time its happened as told with the not owner ,the blinds dont fit the full window now wen u are wanting a sleep past 5.30 this is essential ,then taking our bags out to car which was in the paid carpark out runs again the non owner asking if we had left key but not ina nice tone let me just say in a way screaming across a carpark ,no we havent left key as we have more luggage to collect .nope a defo no and these places need checked for health and safety

Nobody to greet us on arrival had to make a phone call and someone came to let us in who couldn’t wait for us to pay for room and car park still had our bags and hadn’t seen our room and he had the card machine out Outside property was scruffy Room was ok but not boutique all bbc channels on Tv didn’t work Payed for breakfast told was at 9.30 am left standing in hallway as doors were locked let us in 10 mins late told to sit at a certain table no choice given for breakfast asked for poached eggs was told I don’t cook poached eggs only option was full English which I’m not too fussed on Just not very welcoming Couple next door were also rowing till 3am and slamming the door as he threw the partner out a few times !!!! Good job the Lytham Festival was good Wouldn’t recommend

Stopped here with my daughter for a few days on arrival there was nobody at the hotel I had pre booked a early check in at a cost of 10£ after making a phone call someone arrived, hotel room was really nice only a few things could help make it better the plugs in the room kept falling off when removing my phone charger the coffee machine does not work also for a 5 star hotel there should be some kind of fridge with water or some kind of refreshments in. Breakfast was charged at 10£ which I thought was a bit steep don’t get me wrong it was nice but there’s no options and I think paying 10£ for a 6year old for breakfast was not the best overall I would stop here again